📍 32236 Paseo Adelanto, San Juan Capistrano, CA 92629
📞 8442351020 Full profile & reviews Claim this listing
Reviewers frequently praised the caring and dedicated staff, the faith-based Christian program, and the quality of the food. Many individuals credited the facility with saving their lives and appreciated the structured environment and effective therapy. However, some critics mentioned issues with excessive downtime, a need for more trauma therapy, and concerns regarding financial transparency and insurance billing.
AI-generated summary of 35 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Substance Abuse Treatment |
| Program types | Residential Treatment, Intensive Outpatient, Outpatient Services |
| Services | Intensive Outpatient Services, Sober Living Home, Residential Treatment, Dual-Diagnosis Treatment, Outpatient Services |
| Setting | Private/Secluded, Beach Community |
| Gender | Women Only, Men Only |
| Age ranges | Adult Age |
| Insurance accepted | Private Insurance, Blue Cross and Blue Shield, UnitedHealthcare |
| Financing | Available |
<p><strong>ABOUT COVENANT HILLS TREATMENT CENTER</strong></p> <p>Located in San Juan Capistrano, Calif., Covenant Hills Treatment Center is a <strong>faith-based organization</strong> that provides <strong>adults</strong> a full continuum of treatment for substance misuse and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring mental health disorders</a>. Treatment options include <strong>residential, day treatment, and intensive outpatient programming (IOP)</strong>. Residential care is gender specific, with both <strong>men- and women-only</strong> programs available.</p> <p>Covenant Hills also offers <strong>aftercare</strong>. While detoxification services are not available on-site, referrals to an accommodating nearby facility are provided.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>The first step in connecting with Covenant Hills is a phone conversation with a crisis counselor, followed by a thorough on-site evaluation. Covenant Hills emphasizes the <strong><a href="(https://www.recovery.org/pro/articles/how-a-non-religious-journalist-makes-a-case-for-aa-in-2017/" target="_blank">12-step model of recovery</a></strong> and relationship-based, <strong><a href="https://www.recovery.org/forums/discussion/7265/what-is-holistic-treatment-and-how-can-it-help" target="_blank">holistic</a></strong> treatment. </p> <p>The typical treatment program at Covenant Hills lasts a total of <strong>60 days</strong>. Treatment begins with an <strong>intensive 30-day residential program</strong> followed by <strong>four to six additional weeks of transitional care</strong>. According to a <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">2017 SAMHSA survey</a>, 24.7 percent of rehabs in California offer treatment programs that are 30 days or shorter.</p> <p>In addition to 12-step concepts, Covenant Hills prioritizes relapse prevention programming, utilizing the <a href="https://covenanthillstreatment.com/blog/gorski-phase-two-relapse-prevention-plan/" target="_blank">Gorski model</a>. <strong>Group and individual counseling</strong>, pastoral counseling, and nutritional and fitness therapies are incorporated in individualized treatment plans.</p> <p>Full-day and IOP covers much of the same curriculum as residential, including evidence-based <strong><a href="https://www.recovery.org/topics/cognitive-behavioral-therapy-for-addiction-treatment/" target="_blank">cognitive behavioral (CBT)</a>, motivational enhancement MET) therapies, and <a href="https://www.recovery.org/topics/dialectical-behavior-therapy-for-addiction-treatment/" target="_blank">dialectical behavior (DBT)</a></strong>, the latter of which is used in only half (50.3 percent) of <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">rehab facilities in California</a>.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>With a <strong>staff-to-client ratio of 4:1</strong>, the facility's clinical director holds a doctorate in clinical psychology and collaborates with master's-level therapists, licensed social workers, a staff psychiatrist, certified addiction treatment counselors, ordained ministers, and other pastoral counselors.</p> <p>Covenant Hills Treatment Center is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). A 2017 SAMHSA survey indicated that 27.9 percent of <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">rehab facilities in California</a> are accredited by CARF.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The California residential program has space for a total of <strong>80 individuals</strong>. According to a <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA17.pdf" target="_blank">2017 SAMHSA survey</a>, the average number of designated beds in residential rehab programs in California is 30. <strong>Gender-separate</strong> accommodations with <strong>shared bedrooms</strong> are located close to the beach. Cleaning services, most meals, and access to a fitness center are provided.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Feedback submitted to Rehabs.com by 25 alumni to date was <strong>highly positive</strong>. Numerous alumni cited the program's successful outcomes and staff as strengths. "Nice place, good staff, I'm still sober," one alum wrote anonymously in a representative review. Along with the aptitude of staff, alumni also praised the amount of family participation and counseling options.</p> <blockquote> <p>Family Participation: 4.4/5<br /> Staff Experience and Training: 4/5<br /> Counseling Options: 4/5</p> </blockquote> <p>Metrics related to the facility itself also received abundant praise. Even the few alumni who criticized the treatment praised the food, while many others thought highly of the facility's cleanliness as well as exercise and leisure options. The only metric that received a rating below three stars was the facility's <a href="http://www.recovery.org/forums/discussion/7265/what-is-holistic-treatment-and-how-can-it-help" target="_blank">holistic offerings</a>.</p> <blockquote> <p>Facility Cleanliness and Upkeep: 4.7/5<br /> Exercise and Leisure Activities: 4.5/5<br /> Holistic Offerings: 2.9/5</p> </blockquote> <p>On Covenant Hills' official Facebook page, which facility staff can manage, the treatment center holds a high average rating of 4.6 out of five stars based on the opinion of 43 people.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Similarly, on Google, four reviews each gave five-star ratings.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Of the nine loved ones of alumni surveyed by Rehabs.com to date, seven gave <strong>overwhelmingly positive reviews</strong>. In particular, loved ones gave high marks to the facility's family participation and connectivity.</p> <blockquote> <p>Connectivity and Visitor Policy: 4.8/5<br /> Family Participation: 4.1/5</p> </blockquote> <p>Most credited Covenant Hills with the recovery of their loved ones, often citing the facility's staff as a strength. "My relative responded well to the care and opportunities at CH," wrote N.S. in a representative review. "The combination of staff, policies and personal attention provided the narrow path she wobbled down. "</p> <blockquote> <p>Staff Experience and Training: 4.2/5</p> </blockquote> <p>The small amount of criticism from loved ones tended to focus on affordability and billing practices. "The cost and insurace billing is really antiquated and not fully explained," L.R. wrote in a review representative of this perspective.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>J.M., the sole staff member polled by Rehabs.com to date, provided five-star ratings for all but one of the 15 metrics measured. The outlier was holistic offerings, which received two stars, echoing the sentiments of alumni. "Covenant/Pacific Hills can and will go to any length to bring ones hope,faith and love back into their lives," J.M. wrote.</p> <p><strong>FINANCING</strong></p> <p>According to information provided to Rehabs.com, the cost of <strong>residential treatment is $22,500</strong> and a month in transitional care is $7,500. Several major insurance plans are accepted and some financial aid is available. The Covenant Hills website describes a limited treatment guarantee of one week of stabilization at no cost in the case that a program graduate relapses within a year.</p> <p><strong>CONCLUSION</strong></p> <p>Covenant Hills previously operated an affiliated facility in Texas, which closed during the past year. Prior to the Texas facility's closure, this California location was known as the Pacific Hills Treatment Center.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.facebook.com/pg/CovenantHillsTreatmentCenter/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pg/CovenantHillsTreatmentCenter/reviews/?ref=page_internal</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.google.com/search?ei=3Ls3XP20CMXj_Aa0oYqwDQ&q=covenant+hills+san+juan+capistrano+california&oq=covenant+hills+san+juan+capistrano+california&gs_l=psy-ab.3..33i299.13001.16090..16219...0.0..0.171.1911.14j6......0....1..gws-wiz.......0i71j35i304i39j0i13i30j0i8i13i30j33i10.ZDwAJWRDd2E#lrd=0x80dcf1ea3eb99073:0x810260262a562aa8,1,,," target="_blank">GoogleReviews</a></small></p>
— Kevin Schwartzbach · 2019-01-17 09:26:34 PST
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