Recovery Brands, LLC
📍 2776 Pacific Avenue , Long Beach, CA 90806
📞 5629972000 Full profile & reviews Claim this listing
<p><strong>ABOUT COLLEGE MEDICAL CENTER - BEHAVIORAL HEALTH SERVICES</strong></p> <p>College Medical Center is an acute care general hospital that offers inpatient and outpatient mental health treatment for adults. The behavioral health department addresses a range of psychiatric and behavioral disorders, providing <strong>education and support for co-occurring substance use disorders</strong>. The facility’s website notes, however, that drug rehabilitation services are not available. College Medical Center is part of the Southern Califorina health care management company College Health Enterprises, which also operates <a href="https://www.rehabs.com/listings/college-hospital-cerritos-3016899849/" target="_blank">College Hospital Cerritos</a> and <a href="https://www.rehabs.com/listings/college-hospital-costa-mesa-416150447/" target="_blank">College Hospital Costa Mesa</a>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Psychiatric services are available 24/7 at College Medical Center in Long Beach and inpatient treatment focuses on crisis stabilization. During a short-term stay, patients receive <strong>strengths-based individual and group therapy, including recreational therapy</strong>. They also attend educational groups, which - along with problem-solving, communication, and emotion management - <a href="https://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">address dual diagnosis</a> conditions in which a primary mental health disorder co-occurs with addiction or substance abuse. </p> <p>Planning for discharge and <a href="https://www.recovery.org/topics/extended-recovery-programs/" target="_blank">continuing care</a> prioritizes referrals and links to mental health and social services in the community, as well as medication compliance.</p> <p>The center’s outpatient partial hospitalization program (PHP) provides many of the same services as inpatient care, emphasizing <a href="https://www.recovery.org/forums/discussion/7265/what-is-holistic-treatment-and-how-can-it-help" target="_blank">holistic recovery</a>, according to the facility's website. Individualized PHP treatment plans <strong>address cultural and generational needs</strong>.</p> <p>Family and other loved ones may attend support sessions facilitated by the National Alliance for the Mentally Ill on the College Medical Center campus.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The behavioral health treatment team at College Medical Center includes <strong>psychiatrists, master’s-level therapists and social workers, and registered nurses</strong>. The one individual polled by Rehabs.com to date, an employee of the facility, indicated strong respect for co-workers’ credentials, with ratings of four and five out of five stars for mental health and medical staff.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p><a href="http://hfcis.cdph.ca.gov/longtermcare/Facility.aspx?fac=930000083" target="_blank">According to a California state directory</a> of treatment facilities, College Medical Center has 36 licensed psychiatric beds. The center’s website notes that <strong>transportation and meals are provided for PHP clients</strong>, and visitors to the inpatient unit are welcome evenings and weekend afternoons.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Rehabs.com has not yet received any reviews directly from former clients of College Medical Center or their friends and family. Secondary review sites yielded mixed feedback for the behavioral health department and the general hospital.</p> <p>On Yelp, one behavioral health alum described the center’s psychiatric unit as “one of the best,” reporting that they received the help they needed and awarding five out of five stars. By contrast, two loved ones of behavioral health patients granted just one star apiece. One <strong>described the staff as unprofessional</strong> and another cited inconsistencies in the psychiatric hold practices. About 25 additional reviewers of the general hospital were similarly split, contributing to an overall average rating of 2.5 stars. Complaints centered on billing, a lack of cleanliness and long wait times in the ER, and unprofessional staff. Positive reviewers highlighted the staff’s attentiveness and respect. Notably, a customer care representative for the hospital engaged with many reviewers on Yelp.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p>On Facebook, several reviewers expressed frustrations with customer service, insufficient attention to medical needs, and a dirty setting. Others described the staff as “friendly and knowledgeable,” and “respectful and caring.”<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small></p> <p><strong>WHAT STAFF SAY</strong></p> <p>"This facility is for patients in crisis," an anonymous staff member of College Medical Center wrote in a review submitted to Rehabs.com. The reviewer awarded a maximum five stars for treatment overall. </p> <p><strong>CONCLUSION</strong></p> <p>College Medical Center does not publish its pricing information. The facility’s website indicates that insurance is accepted and some charity care and discounted rates are available for qualifying clients. </p> <p>Pacific Hospital of Long Beach was renamed as College Medical Center when it came under new ownership following what a March 2016 <a href="http://www.lamag.com/longform/kickbacks-bribes-and-the-horrifying-truth-behind-californias-largest-medical-fraud-scandal/" target="_blank">Los Angeles Magazine</a> story described as "California's largest medical fraud scandal." The hospital is now under entirely new management: <a href="http://www.ocregister.com/2013/10/09/pacific-hospital-to-get-new-name-under-new-owner/" target="_blank">per an October 2013 Orange County Register story</a>. </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.yelp.com/biz/college-medical-center-long-beach" target="_blank">https://www.yelp.com/biz/college-medical-center-long-beach</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/pages/College-Medical-Center/296245307114967" target="_blank">https://www.facebook.com/pages/College-Medical-Center/296245307114967</a></small></p>
— Rini Cobbey · 2018-01-31 11:55:59 PST
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