Alvarado Parkway Institute Behavioral Health System

Recovery Brands, LLC

📍 7050 Parkway Drive, La Mesa, CA 91942

📞 6196676125 Full profile & reviews Claim this listing

3.2 ★★★☆☆ Historical rating · 3 reviews via Recovery Brands
Rating based on 3 reviews collected on rehabs.com and recovery.org through 2023. TopRatedRehabs licensed this rating data; we did not collect these reviews and do not republish their text. New reviews are collected and verified directly on TopRatedRehabs. Review policy →

Services & Treatment

Editorial Review

<p><strong>ABOUT ALVARADO PARKWAY INSTITUTE BEHAVIORAL HEALTH SYSTEM</strong></p> <p>With its primary facility located in La Mesa, Calif., 10 miles east of San Diego, Alvarado Parkway Institute (API) Behavioral Health System provides <strong>a full continuum of treatment programs for adults</strong> struggling with substance abuse and co-occurring mental health disorders. Offering evidence-based <strong>inpatient care and outpatient programs</strong> of various intensities, the Joint Commission accredited facility in La Mesa helps clients develop healthy living routines and support systems for sustained sobriety.</p> <p>On-site medical detoxification services and an <strong>opioid detoxification program</strong> are also both offered. The facility is one of only <a href="https://wwwdasis.samhsa.gov/webt/state_data/CA16.pdf" target="_blank">15.1% of facilities in California to offer on-site detox.</a></p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Upon admission, clients undergo an <strong>initial mental health and substance abuse assessment</strong> to help clinicians determine an appropriate level of care. API adheres to an <strong>evidence-based</strong>, recovery-oriented approach to treatment. Clients requiring detoxification and/or stabilization are referred to the inpatient program, where they will encounter a supportive and structured environment focused on <strong>rapid stabilization, community reintegration, and discharge planning</strong>.</p> <p>During inpatient treatment, residents take part in a <strong>therapeutic schedule of daily individual psychotherapy sessions</strong> with their primary psychiatrist, intensive group counseling, and educational workshops on improving coping and life skills. To assist in the detoxification process and to alleviate cravings, API also makes use of <strong>medication-assisted therapy, such as Suboxone</strong>, as well as medication management procedures to help stabilize individuals with a primary psychiatric disorder or a dual diagnosis.</p> <p>Several different outpatient programs are offered. At the highest level of care, a <strong>partial hospitalization program (PHP)</strong> includes sessions on weekdays from 9 a.m. to 3 p.m., while an intensive outpatient program (IOP) consists of multiple three-hour sessions each week. The <strong>outpatient-based opiate detoxification program</strong> makes use of <a href="https://www.rehabs.com/pro-talk-articles/can-we-stop-calling-it-medication-assisted-treatment/" target="_blank">medication-assisted treatment (MAT)</a> in conjunction with individual, group, and family therapy. Another option for those with prior daytime commitments, IOP sessions are held on Monday, Wednesday, and Friday evenings.</p> <p>Beyond its core curriculum, API incorporates <strong>music and recreation therapy</strong> and encourages family members to get involved. Prior to program completion, clients and their assigned clinicians form an <strong>extensive discharge plan,</strong> which may include referrals to community-based resources and less-intensive care options.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>API boasts psychiatrist-led treatment teams complete with nursing staff, case managers, social workers, substance abuse counselors, and recreation and music therapists. Out of five stars, the three individuals polled by Rehabs.com to date gave the staff's level of experience ratings of two, four, and five stars.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>API of La Mesa features <strong>66 beds in double occupancy rooms</strong>. The facility runs three separate units designated to issue-specific populations and provides daily meals catered to preference and dietary restrictions. Residents have access to laundry machines, though <strong>cell phones and laptops are not permitted</strong>.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The single former client polled by Rehabs.com to date reported a very poor experience. The anonymous alum left one-star ratings for the facility’s counseling options, the amount of family participation, and its discharge planning. “It was one of the worst experiences of my life,” they wrote. “I would never recommend this place to anyone.”</p> <p><strong>Feedback sourced from secondary reviews sites were mostly in line with this negative report</strong>. On Yelp, where 11 reviewers gave an average rating of 1.5 out of five stars, many cited employee attitude and overall disorganization as facility flaws.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Google reviews presented a similar picture; 19 reviewers contributed towards a mediocre rating of 2.5 out of five stars.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>In contrast, the two loved ones surveyed by Rehabs.com reported generally positive feedback. Sharing four stars for the staff’s level of training and experience, one cited the “professionalism of the staff” as a facility strength. The other left five-star ratings for the facility’s counseling options and connectivity policies, describing the facility as “One of the best hospitals for its kind.”</p> <p><strong>WHAT STAFF SAY</strong></p> <p>Secondary sources revealed <strong>moderately positive employee perspectives</strong> of this facility. On Glassdoor, 15 individuals collectively awarded the organization an average rating of 3.8 out of five stars. <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> One former employee referred to API as a “Great place to gain experience,” though others found the facility stressful and overwhelming at times.</p> <p><strong>FINANCING</strong></p> <p>According to the center’s webpage, API accepts most major insurance plans. In addition, all three Rehabs.com survey respondents considered treatment affordable: two left three-star ratings on the matter, while the third shared a perfect rating of five stars.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.yelp.com/biz/alvarado-parkway-institute-la-mesa-4" target="_blank">https://www.yelp.com/biz/alvarado-parkway-institute-la-mesa-4</a> </small></p> <p><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.google.com/maps/place/Alvarado+Parkway+Institute+Behavioral+Health+System/@32.7744754,-117.0462285,17z/data=!3m1!4b1!4m7!3m6!1s0x80d956f00abb8ca9:0x52308ea144d2db1c!8m2!3d32.7744754!4d-117.0440398!9m1!1b1" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.glassdoor.com/Reviews/Alvarado-Parkway-Institute-Reviews-E275620.htm" target="_blank">https://www.glassdoor.com/Reviews/Alvarado-Parkway-Institute-Reviews-E275620.htm</a></small></p>

— Patrick Greeley · 2018-05-22 08:01:47 PDT

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