Recovery Brands, LLC
📍 11101 W Lincoln Ave., West Allis, WI 53227
📞 4143273000 Full profile & reviews Claim this listing
<p><strong>ABOUT ROGERS MEMORIAL HOSPITAL - WEST ALLIS</strong></p> <p>One of 12 facilities operated by Roberts Behavioral Health, a nationwide treatment provider, Rogers Memorial Hospital of West Allis, Wis., a suburb of Milwaukee, provides a <strong>full continuum of treatment programs for adults and youth struggling with chemical dependency, primary psychiatric illnesses, and eating disorders.</strong> In addition, this is one of <a href="https://wwwdasis.samhsa.gov/webt/state_data/WI17.pdf" target="_blank">97 (35.5 percent)</a> Wisconsin facilities with a programming track for <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring mental health disorders.</a> The hospital provides inpatient care, partial hospitalization programs (PHPs), and intensive outpatient programs (IOPs). If necessary, the facility is one of the only <a href="https://wwwdasis.samhsa.gov/webt/state_data/WI17.pdf" target="_blank">16 (5.9 percent)</a> in the state that also provides <strong>medically-supported detoxification services.</strong></p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Upon admission, clients may participate in an initial behavioral and mental health assessment to determine an appropriate level of care. If the individual requires monitoring and structure to acquire mental stability and/or sobriety, the individual may be referred to one of the hospital's inpatient programs. The hospital provides age-specific inpatient programs for both adults and <a href="https://www.recovery.org/pro/articles/is-my-child-just-experimenting/" target="_blank">adolescents.</a> </p> <p>Rogers Memorial Hospital utilizes evidence-based treatment modalities to treat its patients, including cognitive behavioral therapy (CBT) and dialectical behavior therapy (DBT). During inpatient treatment, clients participate in a <strong>structured schedule of individual, group, and <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help" target="_blank">family counseling sessions</a>.</strong> Clients struggling with anxiety-related disorders may also participate in exposure and response prevention (ERP) and prolonged exposure therapy. Clinicians also provide ongoing medication management to help stabilize patients.</p> <p>Treatment for chemical dependency is founded on the 12-step model of recovery. Clients may attend 12-step meetings, study fellowship literature, and perform associated "step-work" throughout treatment. In addition to counseling and 12-step immersion, clients may attend educational workshops on relapse prevention, trigger avoidance, and coping skills. </p> <p>In addition to traditional treatment methods, Rogers Memorial Hospital incorporates a <strong>range of experiential treatment methods, including art therapy, horticulture therapy, music therapy, recreational and movement therapy, and pet therapy.</strong> The hospital also facilitates one-on-one consultations with chaplains, worship services, and spiritual counseling. </p> <p>Once a client is stabilized, clinicians may recommend that the individual transition into a less-intensive level of care. Rogers Memorial Hospital provides a range of disorder- and age-specific outpatient programs, including specialized programs for adolescents, dual diagnosed individuals, individuals struggling with obsessive-compulsive disorders (OCD) and anxiety, and individuals struggling with a primary substance abuse disorders. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Rogers Memorial Hospital employs a multidisciplinary staff of physicians, <strong>adult, child, and adolescent psychologists, clinical psychologists, licensed professional counselors, psychiatric nurses, and dietitians.</strong></p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Rogers Memorial Hospital houses its clients in semi-private bedrooms, and inpatient care ensures clients 24/7 access to nursing and medical attention. Determined on a case-by-case basis, clients may be allowed to leave the campus for recreational activities within the community that support clinical goals. The hospital features homelike communal rooms for recreation and leisure activities and may accommodate dietary needs and preferences. The sole loved one polled by Rehabs.com at the time of this writing gave the facility a <strong>three out of five-star rating for its overall cleanliness and upkeep.</strong></p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Although Rehabs.com has yet to receive alumni feedback to date, secondary sources revealed mixed alumni opinions. On Google reviews, 50 individuals gave the facility an average rating of 2.9 out of five stars.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Reviewers were particularly divided in their opinions regarding the facility's staff. "The doctors and nurses who work here a really the best!" Frankie, a representative positive reviewer wrote. However, alum Ray disagreed, writing, "Workers are incompetent & unprofessional." Several other comments touched upon <strong>inadequate care and resources</strong> for their particular needs, a <strong>hostile environment,</strong> and <strong>poorly handled discharge procedures.</strong> One representative reviewer wrote, "They will misdiagnose you, over-medicate you, and basically treat you like a prisoner." </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The sole loved one polled by Rehabs.com also had mixed opinions concerning the facility. Although the loved one gave four-star rating for the facility's counseling options and for the amount of family participation, the survey respondent gave a two-star rating for the treatment staff's level of experience and training and a <strong>one-star rating for the likelihood they'd recommend the facility to others.</strong> "Let patient out to early," the loved one wrote. "Patient was not ready to come out in the real world."</p> <p>Feedback from loved ones on Yelp also revealed <strong>high levels of dissatisfaction,</strong> where five users produce a two-out of five-star rating.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> Parent P.R. described bringing her daughter to the facility for OCD, and wrote, " I've never met more unfriendly and cold "care" in my life." Another family member commented, "Do not be fooled by the pretty campus or staff who tell a good story. I will never return to Rogers for any of my family's medical needs," also referencing <strong>rude staff and poor family/visitation policies.</strong></p> <p><strong>WHAT STAFF SAY</strong></p> <p>While Rehabs.com has yet to receive feedback from this facility's staffers, secondary sources revealed mixed employee opinions of Roberts Behavioral Health as a whole. On Glassdoor, <strong>90 employees gave the treatment provider an average rating of 3.1 out of five stars</strong>.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> Although many reviewers praised their coworkers. employees also tended to be critical of management."Nice atmosphere. Great co-workers," one representative reviewer wrote. However, the reviewer added that communication among management and employees could improve.</p> <p><strong>FINANCING</strong></p> <p>Rogers Memorial Hospital accepts most commercial insurance plans as well as <strong>Medicare</strong>. Financial assistance may also be available to individuals and families who financially qualify.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=Rogers+Memorial+Hospital+west+allis&oq=Rogers+Memorial+Hospital+west+allis&gs_l=psy-ab.3..0l2j0i22i30k1l4.1036998.1045934.0.1046361.11.11.0.0.0.0.191.1007.9j2.11.0.dummy_maps_web_fallback...0...1.1.64.psy-ab..0.11.1006...0i20i264k1j0i67k1.0.XzzudxJ5wlw#lrd=0x88050f7f8c020757:0xa7db672751cfcba4,1,," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/rogers-memorial-hospital-west-allis" target="_blank">https://www.yelp.com/biz/rogers-memorial-hospital-west-allis</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.glassdoor.com/Reviews/Rogers-Behavioral-Health-Reviews-E120999_P2.htm" target="_blank">https://www.glassdoor.com/Reviews/Rogers-Behavioral-Health-Reviews-E120999_P2.htm</a></small></p>
— Samantha Harper · 2018-12-19 14:08:03 PST
Editorials are written by independent human writers under our editorial policy. No AI-generated editorial content.
Verified reviews help others find the right treatment. Your review is verified by email and moderated before publication.
Write a verified review