Recovery Brands, LLC
📍 2815 Eastlake Avenue East, Seattle, WA 98102
📞 2063419373 Full profile & reviews Claim this listing
Reviewers frequently praised the supportive, caring, and helpful nature of the staff and counselors, as well as the effectiveness of the treatment programs in supporting long-term sobriety. Some individuals also found the facility affordable and appreciated the aftercare support. However, others criticized the high cost, limited staff numbers, and management issues that affected staff morale. Additional concerns included a desire for more family visitation time and outdoor activities, and some mixed opinions regarding the facility's size and food quality.
AI-generated summary of 13 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT LAKESIDE MILAM RECOVERY CENTERS – SEATTLE OUTPATIENT</strong></p> <p>Established in 1983, Lakeside Milam Recovery Centers (LMRC) - Seattle Outpatient in Washington State provides <strong>an intensive outpatient program (IOP) and outpatient services</strong>, as well as <a href="http://www.recovery.org/topics/extended-recovery-programs" target="_blank">aftercare services</a> for <strong>adults and adolescents</strong> struggling with substance abuse. Detox is not available on-site. </p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Treatment at Lakeside Milam Recovery Centers (LMRC) - Seattle Outpatient subscribes to the disease model of addiction and focuses on helping clients identify problem behaviors. The treatment process begins with a <strong>free consultation</strong> where clients are assessed and work with counselors to develop an individualized recovery plan. The programs are based on <strong>12-step principles</strong>, as are <a href="https://wwwdasis.samhsa.gov/webt/state_data/WA17.pdf" target="_blank">63.9 percent of facilities in Washington.</a> supported by physical rehabilitation and education.</p> <p>Clients are enrolled in an IOP or outpatient program based on their needed level of care. Clients participate in <strong>individual and group therapy sessions</strong> to address problem behaviors. The facility also encourages a range of physical therapies to promote a <a href="https://www.recovery.org/topics/find-a-top-holistic-rehab-center/" target="_blank">holistic recovery.</a> </p> <p>Education is a major component in the treatment process. Clients participate in <strong>educational sessions</strong> that are designed to teach clients about addiction, identifying problem behaviors, and coping mechanisms. <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help/" target="_blank">Family programs</a> are available in the form of lectures and groups designed to teach family members how the disease of addiction has affected them, what they can do to help themselves, and what they can do to support their loved one.</p> <p><strong>Aftercare planning services</strong> are available to help clients transition back into the community. Clients work with counselors to establish a sober lifestyle plan, which includes participation in community-run support programs. <a href="https://www.recovery.org/pro/articles/did-aa-save-my-life/" target="_blank">AA and NA</a> meeting participation is strongly encouraged, and referrals to other programs are available as needed. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The treatment team at Treatment at Lakeside Milam Recovery Centers (LMRC) - Seattle Outpatient consists of counselors, associate counselors, <strong>doctors, and nurses</strong>. Staff members have extensive training, licenses, and certifications in their respective areas. The facility is one of <a href="https://wwwdasis.samhsa.gov/webt/state_data/WA17.pdf" target="_blank">70 facilities in the state CARF-accredited.</a></p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The five alumni reviews of this facility submitted to Rehabs.com at the time of this writing are <strong>mostly positive</strong>. All alumni polled gave the treatment effectiveness ratings of four and five out of five stars, but <strong>comments were somewhat mixed</strong>. One anonymous reviewer wrote: “Sometimes , it seemed like there wasn't enough staff.” However, two alumni polled on the specific metrics gave high four and five-star ratings for the amount of family participation and counseling options. “They had great counselors who really cared about your sobriety… I had 3 mos there and I have kicked my addiction,” one alum wrote. </p> <p>The 22 reviews on Yelp were mixed, with many positive reviews and a few very negative reviews, offering an average rating of 3.5 out of five stars.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> “Affordable, professional and kind,” alum Cat wrote, while alum Steven added: “The staff counselors and assistants are extremely dedicated to the recovery of their patients, with good hearted joy and energy.”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>To date, Rehabs.com has received seven reviews from loved ones of former clients of Lakeside Milam. The <strong>feedback was mostly positive</strong>. Loved ones gave positive average ratings to a number of metrics, including the level of staff experience, amount of family participation, and counseling options. </p> <blockquote> <p>Family Participation 4.3/5<br /> Staff Experience and Training: 4.1/5<br /> Counseling Options: 3.9/5</p> </blockquote> <p>The facility received its lowest ratings for its holistic offerings, though loved ones generally reported they'd be highly likely to recommend the facility. One loved one described the staff as "very friendly and supportive."</p> <blockquote> <p>Likelihood To Recommend: 4/5<br /> Holistic Offerings: 3.1/5</p> </blockquote> <p><strong>WHAT STAFF SAY</strong></p> <p>At the time of this writing, Rehabs.com has received feedback from one former employee, which was mixed. The retired former staff member was not impressed by the Lakeside management, noting to Rehabs.com: “Managers were not well trained in managing staff... Poor people skills in management lower staff morale, which can cause some good people to leave the center.” However, she did give five stars for loyalty to patients, privacy, and the facility’s experience with mental health treatment.</p> <p><strong>FINANCING</strong></p> <p>Lakeside Milam Recovery Centers (LMRC) - Seattle Outpatient accepts self-pay, most private insurance plans, and state insurance (non-Medicaid) plans. It is unclear if financial assistance is offered or if Medicaid is accepted. To date, the 10 individuals polled on the matter generally approved of the facility's cost.</p> <blockquote> <p>Affordability: 3.8/5</p> </blockquote> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.yelp.com/biz/lakeside-milam-recovery-centers-kirkland" target="_blank">https://www.yelp.com/biz/lakeside-milam-recovery-centers-kirkland</a></small></p>
— Patrick Greeley · 2019-02-28 07:42:48 PST
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