Recovery Brands, LLC
📍 1100 First Colonial Road, Virginia Beach, VA 23454
📞 7574966000 Full profile & reviews Claim this listing
Reviewers frequently praised the counseling services, particularly for dual diagnosis and family support, as well as the resources provided for aftercare. However, many criticized the facility's staffing levels and perceived lack of care from personnel, alongside significant concerns regarding cost and the immediate discharge of patients based on insurance status. Some also described the locked ward environment as demeaning.
AI-generated summary of 11 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT VIRGINIA BEACH PSYCHIATRIC CENTER</strong></p> <p>Part of Virginia Beach General Hospital, Virginia Beach Psychiatric Center provides <strong>inpatient and outpatient care</strong> for adults dealing with substance abuse and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">dual diagnosis</a>. The center, located in Virginia Beach, also provides on-site detox.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Virginia Beach Psychiatric Center offers 24-hour assessments that are used to determine the level of care needed. Assessments evaluate the client’s substance abuse and mental health history and include a safety assessment and plan of action.<br /> The Rapid Stabilization Unit (RSU) at Virginia Beach provides <strong>crisis stabilization</strong>. The Center for Emotional Recovery (CER) provides assistance to individuals dealing with mental illness through psychotherapy and medication management. Detoxification is provided through the Center for Dual Diagnosis Treatment (CDT).</p> <p><strong>The partial hospitalization program (PHP)</strong> includes two treatment tracks: substance abuse treatment and mental illness treatment. Clients will participate in individual, group, and family counseling and educational groups, and are subject to physician oversight. The program is offered from 9 a.m. to 3 p.m. weekdays.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Virginia Beach Psychiatric Center employs board-certified psychiatrists, addictionologists, registered nurses (RNs), licensed practical nurses (LPNs), clinical social workers, certified alcohol and drug counselors, recreation therapists, social workers, and mental health counselors. The five individuals polled by Rehabs.com to date on the staff’s level of training and experience gave it an average rating of 3.6 stars.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Virginia Beach Psychiatric Center is a 100-bed facility and has specific visiting hours.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Four of five alumni surveyed by Rehabs.com gave Virginia Beach Psychiatric Center positive reviews while the fifth reviewer provided mixed feedback.<br /> “This facility is a great place for people with duel diagnosis,” wrote alum T.C. “It also gives you plenty of options & resources for you to stay clean and sober on the outside.” Another alum commented: “Locked ward was demeaning.”</p> <p>One alum, who awarded the facility with perfect five-star ratings for all 15 evaluated categories, wrote that while Virginia Beach provided “great care” more availability was needed.<br /> On Google, 31 reviewers gave Virginia Beach a low average rating of 2.3 out of five stars. Individuals commonly complained about staff members and problems with admission. <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Five loved ones polled by Rehabs.com at this time of writing gave mixed commentary about treatment at Virginia Beach Psychiatric Center: two were positive, two were negative, and one was mixed. Four individuals polled on 15 metrics gave ratings of 3.25 out of five stars for the facility’s staff’s level of experience and training and visitors policy. They gave low ratings of 2.5 out of five stars for its holistic offerings and 2.75 stars for its counseling options.<br /> Two individuals praised the counseling. However, two reviewers noted that cost was a weakness of the facility with reviewer L.S. writing: “If you have no insurance that [probably meaning “they”] wil not help you.” </p> <p>Two reviewers called staff a weakness of the facility. “I have known others that have used this facility in the past (years ago) and we thought highly of everyone,” wrote one anonymous parent. “I see now that things have changed and the personnel are not as caring as before.”</p> <p><strong>WHAT STAFF SAY</strong></p> <p>The sole employee surveyed by Rehabs.com at this time of writing gave mixed feedback. They awarded Virginia Beach Psychiatric Center five stars for the staff’s credentials but wrote: “Once VBPC is informed of insurance status a patient is discharged that day in spite of medical status.”</p> <p>On Indeed, 18 staff members gave the center an average rating of 3.7 out of five stars. “The nurses and counselors I work with are amazing and friendly,” wrote an employee on Indeed in a representative review. “We all work as a team to help each patient recover and find the help they need for long term care. The doctors are kind and respectful to patients and staff.” <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small></p> <p><strong>FINANCING</strong></p> <p>Virginia Beach Psychiatric Center accepts most insurance and managed care plans, Medicare, and Tricare, and employs a financial counselor to assist clients. The five individuals polled by Rehabs.com to date on the center’s affordability gave it an average rating of 3.2 out of five stars.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a><a href="https://goo.gl/i5KMSU" target="_blank">https://goo.gl/i5KMSU</a> </small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a>https://www.indeed.com/cmp/Virginia-Beach-Psychiatric-Center/reviews</small></p>
— Kaitlyn Arford · 2018-01-22 10:46:53 PST
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