Recovery Brands, LLC
📍 2600 K Ave #102, Plano, TX 75074
📞 9724238727 Full profile & reviews Claim this listing
<p><strong>ABOUT ACCESS COUNSELING GROUP, INC.</strong></p> <p>Since 2007, Access Counseling Group, Inc. in Plano, Texas, has provided <strong>intensive outpatient treatment</strong> for adults and adolescents seeking treatment for substance abuse. Access takes pride in its <strong>small group sizes</strong>, treatment staff's education, and compassionate approach. It is one of the <a href="https://wwwdasis.samhsa.gov/webt/state_data/TX17.pdf" target="_blank">115 (26.7 percent) of facilities in Texas</a> that offer programs specifically for adolescents. Other available services include drug screenings and educational <strong>programming for DWI</strong> and drug offenders. A second location in Frisco that offers similar programming opened in 2016. Detox is not available.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>All clients undergo an initial assessment, during which short- and long-term goals are established. These goals are re-evaluated and adjusted as needed throughout each treatment program. The center aims to provide individualized treatment based on each client's needs. The facility conducts a thorough evaluation to determine the best method of treatment. </p> <p>All care plans include a minimum <strong>10 hours of counseling and activities each week</strong>. This time is spent in one-on-one therapy sessions, group counseling, <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help/" target="_blank">family therapy</a>, and recovery education. Process groups include no more than 10 participants. </p> <p>According to information provided to Rehabs.com in a staff survey, integrated treatment is available for clients who have received a <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">dual diagnosis</a> of substance use and other co-occurring behavioral health disorders. </p> <p>Services intended for adolescents focus on rebuilding family connections. Teens and their parents have access to a more intensive** day program, which assists with transitioning after residential treatment. During treatment, sessions for teens are held separately so that they can focus on the specific needs of a younger age group.</p> <p><strong>Cognitive behavioral therapy (CBT)</strong> is commonly utilized in Access Counseling's treatment plans. Those individuals who feel that attending <strong>12-Step</strong> meetings is helpful are welcome to do so, but participation is not required. The <a href="https://www.recovery.org/pro/articles/did-aa-save-my-life/" target="_blank">12-step</a> program is offered in <a href="https://wwwdasis.samhsa.gov/webt/state_data/TX17.pdf" target="_blank">77.7 percent of Texas’ treatment facilities</a>. Family participation is encouraged, and both educational and support groups are offered.</p> <p>This facility also offers three courses to meet court-ordered treatment requirements. The first offender DWI program is available on weekends, running three days for a total of 12 hours. <strong>Repeat offenders attend 32 hours over 15 sessions</strong>, and the drug offender education course involves 15 hours over five days. Access Counseling Group operates several drug testing laboratories in Northeast Texas. There are only <a href="https://wwwdasis.samhsa.gov/webt/state_data/TX17.pdf" target="_blank">53 (12.3 percent of) facilities in Texas</a> that offer <a href="https://www.recovery.org/pro/articles/why-do-people-drink-and-drive-the-answers-are-pretty-jarring/" target="_blank">DUI/DWI programs</a>. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The facility's founder has more than 20 years of experience working in chemical dependency treatment. The treatment team consists of <strong>master's level professional counselors and social workers</strong>, licensed chemical dependency counselors, and supervised counseling interns. Volunteers and administrative staff members may also be available to help with treatment programs including enrollment and administrative needs. It is one of Texas’ <a href="https://wwwdasis.samhsa.gov/webt/state_data/TX17.pdf" target="_blank">102 (23.7 percent) of CARF-accredited facilities</a>.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Though Rehabs.com has not yet received any reviews from this facility’s alumni, Access Counseling Group fared well on secondary sites.</p> <p>On Google, Access Counseling Group earned an average rating of <strong>4.1 out of five stars from 24 reviews</strong> to date.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> A vast majority of the reviews were very positive, providing positive feedback about the effectiveness of the program and the staff members. Of the negative reviews, alumni criticized the fee for the urine test during the admission evaluation, difficulty during a family emergency, and “young immature” staff.</p> <p>On Yelp, Access Counseling Group has received four one-star reviews and one four-star review. <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> Reviewers wrote how there’s a “bait and switch on the financial side,” “CEO yells and cusses at her patients,” and staff that “talk to you like you are a child.”</p> <p>On Facebook, where the facility can manage its page, Access Counseling Group received a <strong>4.6 out of five star rating from 27 reviews at the time of this writing</strong>.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> Alumni indicate that the “Group is really helpful” and the “extremely helpful and so kind” staff. </p> <p><strong>WHAT STAFF SAY</strong></p> <p>The sole individual polled by Rehabs.com to date would recommend Access Counseling Group to others. Lee, an Access Counseling employee, reported that the facility needed more mental health counselors and indicated room for improvement in the spiritual aspects of programming, while praising the high-caliber staff. Lee described "Expertise of the clinical staff combined with a genuine compassion for the client." Polled on 17 aspects of treatment, Lee awarded four out of five stars or higher for each metric surveyed, including the staff's willingness to put patients' interests first, the loyalty of staff, and the facility's protocols for providing follow-up and aftercare. They also rated the fairness of treatment pricing four out of five stars.</p> <p><strong>FINANCING</strong></p> <p>According to the facility's website, the 12-hour DWI class is priced at $75, the repeat offenders program (DWI intervention) costs $250, and the drug offender education course is $85.Access Counseling Group works with a number of private insurance carriers, including Texas True Health, Aetna, Cigna, and Blue Cross Blue Shield, <a href="https://wwwdasis.samhsa.gov/webt/state_data/TX17.pdf" target="_blank">making it one of 271 (62.9 percent) of facilities in Texas</a>.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://tinyurl.com/yctotnas" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/access-counseling-group-plano" target="_blank">https://www.yelp.com/biz/access-counseling-group-plano</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.facebook.com/pg/accesscgi/reviews" target="_blank">https://www.facebook.com/pg/accesscgi/reviews</a></small></p>
— Melanie Green · 2018-12-09 15:38:08 PST
Editorials are written by independent human writers under our editorial policy. No AI-generated editorial content.
Verified reviews help others find the right treatment. Your review is verified by email and moderated before publication.
Write a verified review