Recovery Brands, LLC
📍 2201 South Clear Creek Road, Killeen, TX 76549
📞 2546281000 Full profile & reviews Claim this listing
<p><strong>ABOUT METROPLEX BEHAVIORAL HEALTH CENTER</strong></p> <p>The Metroplex Behavioral Health Center provides a variety of <strong>residential and outpatient treatment options for children, teens, and adults</strong> dealing with mental health issues. Sharing grounds with the larger Metroplex Adventist Hospital campus in Killeen, Texas, about an hour north of Austin, the behavioral health center offers 24-hour evaluations and referrals to other services as needed. The center is <a href="https://wwwdasis.samhsa.gov/webt/state_data/TX17.pdf" target="_blank">one of 62 (14.4 percent) of Texas treatment facilities</a> to provide <strong>specialized care for military families</strong>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>At the highest level of care available, residential programming at Metroplex Behavioral Health Center is designed for clients who need the <strong>structure and supervision to overcome an immediate crisis</strong>. Clients typically begin with a comprehensive assessment and subsequent individualized plan built to address a range of issues like self-destructive behaviors, depression, anxiety, mood disorders, and trauma. <strong>Drug and alcohol detox</strong> is also available for residents.</p> <p>Metroplex is one of <a href="https://wwwdasis.samhsa.gov/webt/state_data/TX17.pdf" target="_blank">26.7 percent of facilities</a> that provide treatments specifically for adolescents.They focus on the needs of a younger age group so that clients can overcome many of the problems that they face. </p> <p><strong>Treatment programs for youth</strong> assist children between the ages of five and 12 and teens (ages 13 to 17) develop the coping and social skills needed to succeed in school and in their relationships. Much like one another in their goals and structure, these programs focus on each youth’s <strong>skill development</strong>, behavior modification, <strong>healthy social interaction</strong>, and acceptance of personal limitations. Parents and siblings are highly encouraged to attend <strong>family sessions</strong>.</p> <p>For youth not requiring a 24-hour environment, the Behavioral Health Center’s <strong>partial hospitalization program (PHP)</strong> goes from 7:00 a.m. to 3:00 p.m. The structured and clinically-supported program makes use of <strong>counseling in private and group settings</strong>, educational classes, and <strong>recreational, activity, and skill-specific groups</strong>.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The psychiatrist-led multidisciplinary treatment team consists of psychologists, <strong>licensed social workers and marriage and family counselors</strong>, registered nurses, and activity therapists.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The Metroplex Behavioral Health Center offers <strong>a total of 60 residential beds</strong> through its separate areas for children, teens, and adults.</p> <p>In addition, a Rehabs.com survey respondent at this time of writing called the center “clean” and gave three out of five stars for its meals and accommodations.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>At the time of this writing, the single family member surveyed by Rehabs.com awarded the center ratings of four out of five stars for its inclusion of family members, its staff’s level of training and experience, its treatment for co-occurring problems, and for the effectiveness of treatment itself. “No internet,” they wrote.</p> <p>On its unofficial Facebook page, where the center received an average rating of 2.2 out of five stars based on six reviews, <strong>two family members reported highly polarized experiences with the behavioral health center</strong>. While Yvonne claimed that her son was treated by the staff with “dignity” and her family with “compassion,” Kimberly found her daughter completely “hysterical” only a day after admission: “She had to spend her first night with no pillow... She was made to run laps outside although I told staff she had flat feet and chronic ankle pain... She also reported getting yelled at by staff for letting her hair touch the table in the cafeteria, as well as for asking what time it was because there were no clocks." <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p><strong>WHAT STAFF SAY</strong></p> <p>On Indeed, Metroplex Behavioral Health as a whole earned an <strong>average of 3.5 out of five stars from four reviews</strong> to date. <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> Three of the four reviews indicated that fellow staff members were fun to work with and cared about patients. However, one former employee suggested that some management challenges existed. </p> <p><strong>FINANCING</strong></p> <p>Metroplex accepts an extensive list of health insurance plans as well as Medicare and the <a href="https://www.rehabs.com/listings/metroplex-behavioral-health-center-1547286950/" target="_blank">57.1 percent of facilities</a> that accept Medicaid. Financial assistance may be available for individuals that do not meet the coverage requirements.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.facebook.com/pages/Metroplex-Pavilion-Behavioral-Health-Services/155210747850117" target="_blank">https://www.facebook.com/pages/Metroplex-Pavilion-Behavioral-Health-Services/155210747850117</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.indeed.com/cmp/Metroplex-Behavioral-Health/reviews" target="_blank">https://www.indeed.com/cmp/Metroplex-Behavioral-Health/reviews</a></small><br /> </p>
— Melanie Green · 2018-12-18 15:06:55 PST
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