Recovery Brands, LLC
📍 5314 Dashwood Drive, Houston, TX 77081
📞 8004230017 Full profile & reviews Claim this listing
<p><strong>ABOUT BEHAVIORAL HOSPITAL OF BELLAIRE</strong></p> <p>The Behavioral Hospital of Bellaire is an acute-care hospital, offering <strong>inpatient and outpatient services</strong> for individuals aged 12 and over who are struggling with mental health disorders, substance abuse, or a dual diagnosis. This facility is owned by Universal Health Services (UHS), one of the U.S.'s largest behavioral health treatment networks. <strong>Detox is available</strong> on site. It is one of the <a href="https://wwwdasis.samhsa.gov/webt/state_data/TX16.pdf" target="_blank">8.6% of hospital-based facilities in Texas to offer detox services.</a></p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Assessments are available 24/7. According to the facility's website, the substance abuse program involves establishing a "treatment protocol," though the hospital does not state what that protocol is. Both inpatient substance abuse treatment and detox are provided in <strong>a ward that Is monitored 24/7.</strong> A dedicated inpatient treatment track is available for individuals struggling with a dual diagnosis.</p> <p>Adolescents (ages 12 to 17) are treated in a dedicated unit, where a partial hospitalization program (PHP) is offered in addition to inpatient treatment. </p> <p>The center has dedicated centers for treating women and seniors, though the programs in these centers tend to treat disorders other than substance abuse.</p> <p><strong>Outpatient programs are availably only for adults</strong> (aged 18+). Programming is available at two intensities: PHP or an intensive outpatient program (IOP). While a dual diagnosis outpatient track is available, there is no outpatient program for substance abuse alone.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The team includes MDs, nurses, and licensed clinicians. The single alum polled by Rehabs.com to date gave the facility five out of five stars for its staff's level of training and experience.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Behavioral Hospital of Bellaire is a <strong>122-bed hospital.</strong> There is currently no further information provided by the facility regarding its living arrangements and related offerings, however, the single alum polled by Rehabs.com to date gave the facility five out of five stars for its overall cleanliness and upkeep, four stars for its accommodations and its meals, and one star for its exercise and leisure provisions. Visitation hours are 6:30 p.m. to 7:30 p.m. on different days of the week, depending on the specific program.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The single alum polled by Rehabs.com to date strongly recommended this facility, praising the "knowlegeable and considerate staff" and the "organized schedules." The anonymous reviewer also gave the facility five stars for its treatment for co-occurring disorders and four stars for its treatment effectiveness, holistic offerings, and family participation, but just one star for its counseling options. They added that there being "no exercise room or internet access" was a weakness of the facility.</p> <p>At the time of this writing, <strong>secondary sites yielded largely negative feedback,</strong> with average ratings of 2.4 stars based on 58 reviews on Google<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> and one star based on ten reviews on Yelp.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> Though a few reviewers on these sites wrote that they received fair treatment — "This place is alright by me, you eat damn good and you get treated in the same manor in which you act," E.R. wrote in a representative review on Google.</p> <p>However, many reviewers described <strong>poor treatment from staff, and leaving the facility feeling worse than when they arrived</strong>. "The whole experience inside the hospital traumatized me. I didn't get help I deserved but I was hurt. My human dignity was stripped, stolen and its very difficult for me to leave this behind me," B.L. wrote in a representative review on Yelp.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>Rehabs.com has not yet received any reviews directly from employees of this facility, and <strong>secondary sites yielded mixed feedback</strong> at the time of this writing: a 3.2-star average rating based on 18 reviews on Indeed, and a 2.2-star average rating based on 11 reviews on Glassdoor.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small><small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a></small> The reviewers repeatedly praised their coworkers, describing them as supportive and hardworking, but criticized the company's management, describing them as <strong>more interested in money than in helping people,</strong> leading to understaffing, high turnover, and other high-stress situations for staff, and therefore clients. </p> <p>"United Health System is absolutely the worst management company ever. They try to squeeze their employees to the max with least staff possible. The management receives bonus money the more they save. They put nurses at risk," one former employee wrote in a representative review on Indeed.</p> <p><strong>FINANCIAL</strong></p> <p>This facility accepts most private insurances, as well as Medicare, Medicaid, and TriCare. The single alum polled by Rehabs.com to date gave the facility five out of five stars for its affordability.</p> <p><strong>CONCLUSION</strong></p> <p>In April 2015, <a href="http://www.healthcarefinancenews.com/news/feds-widen-fraud-probe-universal-health-services-include-headquarters" target="_blank">HealthcareFinanceNews.com</a> reported that the Behavioral Hospital of Bellaire was among facilities under federal investigation for fraudulent billing practices to Medicare and Medicaid. "At present, we are uncertain as to potential liability and/or financial exposure of the company and/or named facilities, if any, in connection with these matters," said a company representative quoted in the piece. According to <a href="https://www.buzzfeed.com/rosalindadams/federal-investigation-into-uhs-must-stay-secret-says-inspect?utm_term=.qsKJKzo7ON#.nkJQMq5GkR" target="_blank">a December 2016 BuzzFeed article,</a> the fraud investigation into UHS facilities was ongoing at the time of that writing.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=Behavioral+Hospital+of+Bellaire+houston+tx&oq=Behavioral+Hospital+of+Bellaire+houston+tx&aqs=chrome..69i57j0l2j69i60.2681j0j7&sourceid=chrome&ie=UTF-8#lrd=0x8640c189b42775c1:0x1c81446d6cb42d0e,1," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/behavioral-hospital-of-bellaire-houston" target="_blank">https://www.yelp.com/biz/behavioral-hospital-of-bellaire-houston</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a><a href="https://www.indeed.com/cmp/Behavioral-Hospital-of-Bellaire/reviews" target="_blank">https://www.indeed.com/cmp/Behavioral-Hospital-of-Bellaire/reviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a> <a href="https://www.glassdoor.com/Reviews/Behavioral-Hospital-of-Bellaire-Reviews-E968535.htm" target="_blank">https://www.glassdoor.com/Reviews/Behavioral-Hospital-of-Bellaire-Reviews-E968535.htm</a></small></p>
— Patrick Greeley · 2018-06-13 11:29:38 PDT
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