Recovery Brands, LLC
📍 301 East Division Street, Greenville, TX 75402
📞 9034546000 Full profile & reviews Claim this listing
Reviewers frequently praised the caring nature of the staff and the variety of programs offered. However, criticisms were directed at the quality of counseling, the food, and the cost of treatment. Some individuals also expressed dissatisfaction with specific program rules and the discharge process.
AI-generated summary of 8 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT GLEN OAKS HOSPITAL</strong></p> <p>Located in Greenville, Texas, Glen Oaks Hospital provides <strong>mental health and substance abuse treatment</strong> for adults and adolescents. The private hospital offers a <strong>partial hospitalization (PHP)</strong>, an <strong>intensive outpatient program (IOP)</strong>, and general <strong>outpatient services</strong>. Detox is available on site.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Treatment at Glen Oaks Hospital begins with a comprehensive needs and condition assessment. Assessments are free and admissions are accepted 24 hours per day. Referrals from other medical facilities are accepted as well and can be provided for other facilities if needed. Clients are then assigned to the least restrictive level of care that will be successful.</p> <p>Treatment consists of an individualized path including group meetings, counseling, and recreational activities. The adult and adolescent <strong>PHPs meet five days per week</strong>. Aside from clinical treatments, clients can participate in a range of alternative and recreational therapies.</p> <p>The alternative therapy options include equine therapy and physical fitness training. Clients try to establish healthy habits by increasing their exposure to other things. </p> <p>Treatment continues with participation in <strong>12-step</strong> meetings and educational coursework. Vocational training is provided to help clients maintain employment. Educational courses focus on providing clients with sober living skills. </p> <p>Family participation is highly encouraged throughout the process. Family counseling is provided to repair family relationships. At the end of treatment, clients transition back into the community through a step-down process through the outpatient programs and ending with participation in community groups. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The treatment team at Glen Oaks Hospital includes the facility’s medical director, a medical director of chemical dependency services and outpatient services, a medical director of adult services, and a staff psychiatrist. There is also a team of licensed nurses, social workers, and therapists that facilitate treatments. </p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Glen Oaks Hospital is a 54-bed facility that creates a home-like environment for treatment. The facility is isolated from its surrounding neighbors, which provides plenty of outdoor space for treatment and relaxation. There also appears to be a sizable garden on the facility as well. The inside of the facility is lined with wood floors and uses Earth tones to create a relaxing, Earthy atmosphere for treatment. Both PHP programs include breakfast, lunch<strong>,</strong> and <strong>transportation services</strong>. According to the facility’s website, if distance is an issue, lodging can be arranged through the hospital’s New Leaf program.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The three former clients surveyed by Rehabs.com at the time of this writing gave Glen Oaks <strong>mixed reviews</strong>.</p> <p>All three gave the facility <strong>four out of five stars for its treatment effectiveness</strong>. Those polled about whether they would recommend the facility gave it four out of five stars or higher. All three alum gave three out of five stars or lower for family participation, cleanliness, connectivity, and counseling options.</p> <p>However, this is where alumni started to disagree. For instance, one alum gave the treatment for co-occurring disorders two stars while another gave it five stars. One alum gave one star for the facility’s exercise and leisure options while another gave it four stars.</p> <p>On CiteHealth, one alum gave a five out of five star rating. <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> The anonymous alum wrote: “The doctors and staff did an awesome job” before adding that the “program kept me motivated and involved in my treatment. The facility it self is nice and comfortable.”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Reviews from the five loved ones surveyed by Rehabs.com about Glen Oaks to date were <strong>mostly positive.</strong> When asked to rate whether they would recommend the facility to others, they gave an average rating of 4.2 out of five stars.</p> <p>Loved ones gave the facility average ratings of 4.6 out of five stars for its treatment effectiveness, 4.2 stars for its treatment of co-occurring disorders and its staff’s level of training and experience, 3.8 stars for its holistic offerings, 3.6 stars for its family participation, and 3.4 stars for its affordability. “Their mental approach was a strength but Costly,” one loved one wrote in a representative review. “They are very caring.”</p> <p><strong>FINANCING</strong></p> <p>According to Glen Oaks Hospital’s website, the hospital works to provide the most cost-effective care that it can. No other details about care are provided. </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="http://citehealth.com/rehab-centers/texas/cities/greenville/glen-oaks-hospital" target="_blank">http://citehealth.com/rehab-centers/texas/cities/greenville/glen-oaks-hospital</a></small></p>
— Melanie Green · 2017-12-06 13:18:17 PST
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