American Addiction Centers (AAC)
📍 1171 107th Street, Grand Prairie, TX 75050
📞 8176493700 Full profile & reviews Claim this listing
Reviewers frequently praised the compassionate therapists and the life-changing nature of the program, which many credited with saving their lives. Positive comments were also often directed at the quality of the food and the available amenities, such as the pool. However, many reviewers criticized the facility for being significantly understaffed and disorganized, which they felt led to inconsistent communication, inadequate individual counseling, and safety concerns.
AI-generated summary of 130 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment |
| Program types | Outpatient Services, Intensive Outpatient, Residential Treatment |
| Services | Outpatient Services, Detox Services, Dual-Diagnosis Treatment, Residential Treatment, Intensive Outpatient Services |
| Setting | Luxury, Private/Secluded |
| Gender | None, Exceptionally LGBT Friendly |
| Age ranges | Adult Age |
| Insurance accepted | Private Insurance |
| Financing | Available |
<p><img src="https://www.rehabs.com/wp-content/uploads/2018/08/greenhouse-data-visual.png" alt="Smiley face" style="float:left" height="419" width="255" hspace="10"> </p> <p><em>Fig. 1 - Rehabs.com surveyed over 26 thousand alumni, their loved ones, and staff of treatment facilities to reveal how addiction treatment recipients feel about the quality of care they receive. Respondents associated with Greenhouse Treatment Center report, on average, superior ratings for aspects of care such as the patients' level of safety and comfort during their stay, the extent to which treatment at Greenhouse was worth its cost, and the likelihood that they would recommend Greenhouse to a loved one in need of treatment.</em></p> <p><br></br></p> <p><br></br></p> <p><br></br></p> <p><br></br></p> <p><center><strong>ABOUT GREENHOUSE TREATMENT CENTER</strong></center></p> <p>Greenhouse Treatment Center in Grand Prairie, Texas, provides <strong>detoxification, partial hospitalization, residential, and outpatient programming</strong> for adult men and women dealing with substance abuse and <a href="https://www.recovery.org/topics/dual-diagnosis-recovery/." target="_blank">co-occurring disorders</a> Greenhouse is owned and operated by American Addiction Centers (AAC).</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Treatment at Greenhouse begins with a comprehensive medical and psychological evaluation that is used to determine the level of care needed. Clients will have individualized treatment plans which takes into account co-occurring disorders like PTSD, anxiety, and depression.</p> <p>Greenhouse implements 12-step principles and evidence-based therapies including cognitive behavioral therapy (CBT) and motivational interviewing (MI). The facility also uses a Embracing Change: Recovery for Life workbook curriculum throughout treatment. </p> <p>Clients in the residential and outpatient programs will participate in individual, group, and family counseling. Outpatient programming is offered at two levels: a partial hospitalization program (PHP) or an intensive outpatient program (IOP).</p> <p>For clients who successfully complete the 90-day residential program and subsequently relapses, Greenhouse provides 30 days of free treatment.</p> <p><a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">Aftercare</a> services are provided. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The Greenhouse employs physicians, psychiatrists, nurses, and psychologists. The 33 individuals polled by Rehabs.com at this time of writing gave an average rating of 4.39 out of five stars for the staff’s level of training and experience.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Greenhouse’s 130-bed facility is settled in a former spa, and as such, offers spa services. Greenhouse has a fitness center, an outdoor and indoor pool, a hot tub, and a TV lounge. Bedrooms are shared. The 33 individuals surveyed by Rehabs.com to date gave an average rating of 4.4 out of five stars for the center’s cleanliness and exercise and leisure activities and a rating of 4.39 out of five stars for its holistic offerings.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Of the 30 alumni submitting reviews to Rehabs.com at this time of writing, 24 were positive and six were negative. The 30 alumni gave an average rating of 4.4 out of five stars for its exercise and leisure activities and the staff’s level of training and experience. The 30 alumni polled to date also awarded Greenhouse with average ratings of 4.38 out of five stars for its level of family participation, 4.21 out of five stars for its counseling options, and 4.37 for its holistic offerings.</p> <p>Positive commentary for the Greenhouse focused on the staff and the beautiful setting. “This center absolutely saved my life. The social skills training and cognitive behavioral therapy helped me learn to function in society. They taught me to love my life again and value my future,” A.B. wrote in a representative review.</p> <p>Alumni commonly complained of repetitive meals and a need for more programming.</p> <p>Several alumni also cited problems with staff members. “Poorly trained uncaring staff. Not honest,” wrote R.H. Another anonymous alum added: “facility was not always staffed to handle the patients.”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p><strong>Three of five loved ones submitting reviews to Rehabs.com to date gave negative commentary.</strong> Loved one Kim commented: “They don't monitor inappropriate behavior well enough.” Parent S.C. wrote to Rehabs.com that the center was understaffed. “The counseling was sub-par and they released my daughter despite her telling them she wasn't ready,” S.C. commented. “She died one day later from an overdose.”</p> <p>Both loved ones leaving positive reviews recommended treatment at Greenhouse. “Worked well with family. Great food and nice accommodations,” wrote C.O. Reviewer G.I. added: “People there really care.”</p> <p><strong>WHAT STAFF SAY</strong></p> <p>The sole staff member responding to a Rehabs.com poll at this time of writing wrote that Greenhouse had a “nice staff” but “bad food.” The anonymous employee gave four out of five stars to Greenhouse for its exercise and leisure activities, holistic offerings, family participation, and cleanliness. </p> <p><strong>FINANCING</strong></p> <p>Greenhouse accepts insurance plans and self-pay options and offers payment plans. The 33 individuals polled by Rehabs.com at this time of writing gave an average rating of 4.24 out of five stars for the center’s affordability.</p>
— Kaitlyn Arford · 2018-01-16 10:50:43 PST
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