Recovery Brands, LLC
📍 1443 Country Road 103, Georgetown, TX 78626
📞 5128684952 Full profile & reviews Claim this listing
Reviewers frequently praised the facility's beautiful setting, comfortable accommodations, and caring staff. The family and aftercare programs were also highlighted as effective components of long-term recovery by some. However, others criticized the program as overly restrictive and punitive, comparing it to a prison environment. Concerns were also raised about inadequate communication, unexpected costs, and a lack of preparedness for clients with specific needs, such as older individuals or those requiring mobility aids.
AI-generated summary of 8 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Substance Abuse Treatment |
| Services | Day School, Outpatient Services, Sober Living Home, Detox Services, Dual-Diagnosis Treatment |
| Setting | Mountains, Luxury, Private/Secluded, Wilderness |
| Gender | None |
| Insurance accepted | Public Insurance, Private Insurance |
<p><strong>ABOUT THE ARBOR – BEHAVIORAL HEALTH CARE</strong></p> <p>The Arbor, a Texas-based behavioral healthcare provider, provides <strong>a continuum of treatment options</strong> for individuals struggling with substance abuse and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring mental health disorders</a>. A variety of services, including residential treatment, outpatient care, and sober living accommodations, are available through the organization’s four locations. However, the center based in Georgetown, Texas, known as the Arbor Ranch, specializes in providing <strong>upscale, gender-specific residential treatment.</strong></p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Upon admission, clients undergo assessments and are assigned a <strong>personalized care team</strong>, whom they meet individually once a week. Based on assessment findings, staff recommend a customized treatment plan that incorporates <strong>12-step principles</strong>, individual, group, and family counseling, as well as a range of <strong>experiential therapies</strong>.</p> <p>Staff utilize a variety of treatment modalities, including <strong>eye movement desensitization and reprocessing (EMDR), equine therapy, and art therapy.</strong> Clients also spend time in psycho-educational workshops and participate in <strong>yoga classes and guided meditation</strong>. Fitness activities and nutritional counseling, as well as therapeutic massage, are also available. </p> <p>Most clients remain on-site for <strong>90 days</strong> before being discharged, though options for extended treatment are available. The Arbor prioritizes <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">continuing care</a> planning, so clients leave with a comprehensive plan for relapse prevention that may include outpatient care or sober living support, available through other Arbor programs.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the center’s website, a medical director heads the team of master’s-level therapists, licensed social workers, psychiatrists, recovery manager and coaches, primary therapist, an equine specialist, and other wellness professionals.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The Arbor’s residential facilities are located on a <strong>67-acre ranch</strong> that runs along the San Gabriel River. The center includes a <strong>swimming pool, basketball court, and swimming pool</strong>. Lounge areas are well furnished. Men and women sleep in separate, gender-specific quarters and share bedrooms with one other client. Clients are responsible for <strong>basic chores</strong> and the upkeep of their bedrooms. Smoking and tobacco use are permitted in designated areas. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Of four alumni polled by Rehabs.com to date, three rated the Arbor's inpatient facility a perfect five stars while the fourth rated it only one star for treatment effectiveness. The positive reviewers <strong>praised its ranch-like setting and use of 12-Step</strong>. Alum LA wrote: "I loved being on a ranch and all the amenities made the hard work easier for me," while alum Matt added: "The staff comes from a place of love and the facility is beautiful". However, alum Paulette criticized the program's rigidity and high cost.</p> <p>On third-party sites, Arbor's general healthcare continuum received <strong>mostly positive reviews</strong>. On Google, 27 reviewers rated the facility an average <strong>4.4 out of five stars</strong>.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> On Arbor's Facebook page for its general health, which may be curated, 53 reviewers rated the facility an average 4.9 out of five stars, with 50 perfect reviews.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> </p> <p>In writing, reviewers generally praised its <strong>compassionate professionals and effective treatment</strong>. Alum Mario on Google wrote: "Arbor not only saved my life, it showed me how to be a responsible and productive member of society. I'm eternally grateful for the care and instruction they provided me with." Of the few negative reviews, <strong>common criticism included its high costs</strong>.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Three loved ones polled by Rehabs.com to date gave more mixed reviews of the Arbor's inpatient facility. One rated it four out of five stars in treatment effectiveness, another rated it three stars, and the last rated it only one. </p> <p>One satisfied loved one wrote: "Seems to have been a good experience." The negative loved ones criticized its false advertising of treatment and high cost. Parent J wrote: "I was told he would receive EMDR therapy while inpatient. He did not. I was then told he would have the same therapist throughout the continuum of care, He did not."</p> <p>On third-party sites, loved ones generally praised the Arbor, echoing feedback left by alumni.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>On third-party sites, staff generally praised the Arbor as an enjoyable workplace that treated its clientele well. On Glassdoor, a former recovery tech rated the inpatient facility a perfect five stars, writing: "Working with clients in recovering from drug/alcohol addiction, always busy, I had great bosses."<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> Two other staffers also gave the facility five stars. </p> <p><strong>FINANCING</strong></p> <p>The Arbor’s website indicates that some private insurance plans are accepted, including Aetna, Cigna, and Magellan Health. Admissions staff are available to help with insurance authorization. </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=the+arbor+georgetown+tx+reviews&rlz=1C1CHBF_enUS705US706&oq=the+arbor+georgetown+tx+reviews&aqs=chrome..69i64j69i57.11024j0j1&sourceid=chrome&ie=UTF-8#lrd=0x8645288e29e5facb:0xe02117d43e4f1326,1,,," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a><a href="https://www.facebook.com/pg/TheArborTreatmentProgram/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pg/TheArborTreatmentProgram/reviews/?ref=page_internal</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.glassdoor.com/Reviews/The-Arbor-Georgetown-Reviews-EI_IE864787.0,9_IL.10,20_IC1139774.htm" target="_blank">https://www.glassdoor.com/Reviews/The-Arbor-Georgetown-Reviews-EI<em>IE864787.0,9</em>IL.10,20_IC1139774.htm</a></small></p>
— Brodie Gress · 2018-09-13 15:35:13 PDT
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