Recovery Brands, LLC
📍 240 West Tyrone Road, Oak Ridge, TN 37830
📞 8654821076 Full profile & reviews Claim this listing
<p><strong>ABOUT RIDGEVIEW BEHAVIORAL HEALTH SERVICES – OAK RIDGE</strong></p> <p>Ridgeview Behavioral Health Services offers a variety of comprehensive mental health services at more than 23 sites throughout a five-county area in Tennessee. The facility in Oak Ridge provides <strong>crisis intervention, outpatient, and short-term inpatient services</strong> for adult men and women with mental illness or <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring</a> substance abuse and mental health disorders. </p> <p>Clients in need of detoxification services, residential treatment, methadone treatment, or more intensive outpatient services can be referred to other facilities. Oak Ridge accepts both voluntary and emergency involuntary admissions.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Ridgeview focuses on acute cases and is designed to <strong>stabilize clients in a safe, structured environment</strong>. Treatment is individualized and includes psychiatric assessment and evaluation, <strong>medication management</strong>, and social work services, as well as educational sessions, group therapy, individual and family interventions, and comprehensive <strong><a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare and discharge</a></strong>.</p> <p>Upon completion of the program, most clients transition into <strong>outpatient treatment</strong>, which includes <strong>office-based counseling</strong> including individual and group therapy, as well as continued medication management and psychiatric services as needed.</p> <p>A track assisting <strong>mothers and their dependent infants</strong> features at-home assessments, individual therapy sessions, collateral contacts, and weekly support groups. Treatment is also available through forensic, telemedicine, and criminal justice services.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Led by a psychiatrist and offering <strong>24-hour registered nursing care</strong>, the treatment team includes psychiatric nurses, a nurse practitioner, social workers, intake clinicians, psychologists, activity therapists, a clinical pharmacist, and psychiatric technicians.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Other than the fact that its facility has <strong>16 beds</strong>, there is currently no information provided by Ridgeview regarding its living arrangements and related offerings. Two alumni surveyed by Rehabs.com gave Oak Ridge opposing feedback for its cleanliness: one rated it a perfect five stars, while the other rated it only two.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Two alumni polled by Rehabs.com at the time of this writing had <strong>polarized opinions of Ridgeview</strong>. One anonymous alum rated the facility a perfect five stars for its treatment effectiveness, cleanliness, counseling options, and staff’s level of training and experience. The alum wrote that they never felt alone during treatment and described the experience as “pleasant.”</p> <p>Alum R.R., on the other hand, rated Oak Ridge only one and two stars for the same categories along with affordability and family participation. She wrote: “Do not go here for treatment."</p> <p>On Google, the facility earned an average 1.9 out of five stars from ten reviews to date, with eight negative reviews and only two positive,<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> suggesting <strong>mostly negative reactions</strong>. The reviewers were <strong>critical of the treatment from staff members</strong>. Alum Anne wrote: “The doctors don't care about the patients. If you need a medication change you have to refuse to leave the office, before they finally hear you telling them to change your medicine.”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Feedback from the two loved ones surveyed by Rehabs.com at the time of this writing was mixed. Loved one William rated the facility four out of five stars for its meals and nutrition, and specifically noted it as a strength of the program. However, he rated Ridgeview just two stars for its counseling options, indicating that more were needed.</p> <p>An anonymous loved one rated the facility mostly three and four stars, rating it five stars for its staff’s level of training and experience. They wrote: “The workers were good."</p> <p><strong>FINANCING</strong></p> <p>Ridgeview <strong>accepts private insurance plans and TennCare</strong>. Sliding scale fees are offered to clients who qualify. According to its website, "No one is denied services due to inability to pay."</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/hqt4Oe" target="_blank">https://goo.gl/hqt4Oe</a></small></p>
— Brodie Gress · 2017-12-19 14:44:06 PST
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