Recovery Brands, LLC
📍 8283 River Road Pike, Nashville, TN 37209
📞 6153562700 Full profile & reviews Claim this listing
<p><strong>ABOUT CUMBERLAND HEIGHTS DRUG & ALCOHOL TREATMENT - NASHVILLE (RIVER ROAD)</strong></p> <p>The nonprofit Cumberland Heights Drug & Alcohol Treatment operates numerous treatment facilities in the Nashville area, including this facility west of the city center, and another facility in <a href="http://www.rehabs.com/listings/cumberland-heights-drug-alcohol-treatment-hermitage-old-hickory-1163323639/" target="_blank">Hermitage</a>, east of the city. The facility at this address is one of <a href="https://wwwdasis.samhsa.gov/webt/state_data/TN17.pdf" target="_blank">116 (53.5 percent)</a> in the state that offers <strong>intensive outpatient (IOP) treatment</strong> for individuals aged 18+ who are struggling with problematic substance use. Medical detox is not available at this facility.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Sessions are conducted during weekday evenings. The length of treatment varies according to clients' needs, but is generally 20 sessions. Treatment is individualized and <strong>based on the 12-Steps;</strong> all clients are required to participate in local 12-step meetings. </p> <p>Aside from 12-step programming, the IOP provides individual and group counseling, <strong><a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help" target="_blank">family counseling,</a></strong> experiential learning groups, and family education groups. Groups cover topics such as the medical elements of addiction, <strong>the disease model of addiction</strong>, addiction in families, spirituality, and relapse prevention.</p> <p>Cumberland Heights can also provide referrals to other health and psychological services and vocational training, when necessary. Following completion of treatment, clients may attend on-site <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</a> groups.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>All clients are assigned a counselor and/or case manager. The center's website indicates that the team includes "trained clinical staff," but does not detail their credentials at the time of this writing. Additionally, the single individual polled by Rehabs.com to date gave the facility five out of five stars for the staff's level of training and experience.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Rehabs.com has not received any reviews directly from alumni of Cumberland Heights River Road; however, <strong>secondary review sites yielded mostly positive coverage at the time of this writing.</strong> </p> <p>The center had average ratings of 4.7 out of five stars based on 198 reviews on Facebook (where this facility has the ability to manage its own page),<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> four stars based on 24 reviews on Google,<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> and four stars based on five reviews on Yelp.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> In addition, the center has three perfect five-star ratings on CiteHealth to date.<small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a></small> </p> <p>The reviewers on these secondary sites repeatedly credited Cumberland Heights with their continued sobriety, and even with saving their lives, as well as <strong>praising the staff.</strong> "Cumberland Heights saved my life. I was surrounded by people that genuinely cared about me from the moment I stepped on campus. They delivered their promise by educating me in the disease of addiction and showing me how to use the tools of recovery," T.S. wrote in a representative review on Yelp.</p> <p>However, a small minority of reviewers on these sites cited <strong>unprofessional treatment,</strong> including administrative problems and a lack of proper attention. "The staff was unprofessional and lacked individualized care," M.M. wrote in a representative review on Facebook.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The single loved one polled by Rehabs.com to date would strongly recommend treatment at this facility. "Employees were very nice," the anonymous reviewer wrote, providing three stars for its holistic offerings and four or five stars in all 14 of the remaining treatment metrics. Five-star ratings were awarded to the center's family participation and treatment for co-occurring disorders.</p> <p><strong>FINANCING</strong></p> <p>Cumberland Heights is <strong>in-network with most insurance providers,</strong> including Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, and United. Self-pay is also accepted; IOP treatment costs <strong>$200 per day</strong>. The single individual polled by Rehabs.com to date gave the facility four out of five stars for its affordability.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.facebook.com/pg/CumberlandHeights/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pg/CumberlandHeights/reviews/?ref=page_internal</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://goo.gl/7TkUVT" target="_blank">Google Reviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.yelp.com/biz/cumberland-heights-nashville-5" target="_blank">https://www.yelp.com/biz/cumberland-heights-nashville-5</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a> <a href="http://citehealth.com/rehab-centers/tennessee/cities/nashville/cumberland-heights#reviews" target="_blank">http://citehealth.com/rehab-centers/tennessee/cities/nashville/cumberland-heights#reviews</a></small></p>
— Samantha Harper · 2018-12-11 14:13:04 PST
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