Recovery Brands, LLC
📍 951 Court Avenue, Memphis, TN 38103
📞 9015771800 Full profile & reviews Claim this listing
<p><strong>ABOUT DEPARTMENT OF MENTAL HEALTH AND SUBSTANCE ABUSE SERVICES — MEMPHIS MENTAL HEALTH INSTITUTE</strong></p> <p>Memphis Mental Health Institute (MMHI) is a <strong>state-run psychiatric hospital</strong> that accepts both <strong>voluntary and involuntary admissions for acute inpatient care</strong>. According to the facility’s website, most clients are admitted on an involuntary basis, struggle with severe and persistent mental illness, need emergency care, and are not served by the private sector. Part of Tennessee’s Department of Mental Health & Substance Abuse Services, the facility also accepts referrals by the court system for pre-trial evaluations.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Upon admission, clients may first undergo an initial psychiatric evaluation to help clinicians diagnose the individual and develop an <strong>individualized plan of care</strong>. The center’s website indicates that services include internal medicine, beautician, and <strong>pastoral care</strong>, along with lab and pharmacy services, <strong>nutritional counseling,</strong> forensic evaluations, and psychological services.</p> <p>Although the facility does not provide extensive information about its treatment program, the goal of short-term treatment is to typically stabilize the individual and successfully transition them back into the community. To stabilize the individual, clients may participate in a structured schedule of <strong>group therapy, educational classes, spiritual counseling, and recreational therapy</strong>. In addition, clients may receive a pharmacological intervention, as well as ongoing psychiatric evaluations and medication management.</p> <p>Once stable, the treatment team coordinates to assist the client in their transition back into the community by developing a <a href="http://www.recovery.org/topics/extended-recovery-programs/">comprehensive aftercare plan.</a> The discharge plan may include referrals and linkages to supportive housing, shelters, outpatient program, vocational opportunities and supportive employment, as well as other community-based resources.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Each care team consists of a psychiatrist, a social worker, nurses, recreational therapists, and a treatment coordinator. To date, the three individuals polled by Rehabs.com gave mixed opinions of the staff. Out of five stars, the two individuals polled on the treatment staff’s level of experience and training gave ratings of two stars and five stars, respectively, for this aspect of the facility. The third survey respondent gave a rating of three stars for the level of staff support.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>MMHI is a <strong>55-bed, non-smoking facility</strong>. According to its <a href="https://www.tn.gov/assets/entities/behavioral-health/hosp-services/attachments/MMHI_Patient_Handbook_Web.pdf">patient handbook</a>, the facility’s floors are coed, but rooms are gender-specific. Washing supplies and toiletries, such as soap, toothbrushes, and shampoo are provided. The three individuals polled by Rehabs.com gave the facility’s cleanliness rating of one, three, and five stars.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The one alum polled by Rehabs.com at the time of this writing provided mixed opinions of the facility, offering a three-star rating for the its cleanliness, visitor policy, and the ease of communication with loved ones. However, they reported no individual counseling sessions: "It wasn't the best, but it did the job, and they did make great strides to care for everyone there,” the alum wrote.</p> <p>Secondary review sites yielded <strong>mixed to positive coverage</strong>, with an average rating of 3.4 out of five stars on its unofficial Facebook page, based on 10 reports, and a single, one-star review on Google.<small class="footnote"><a href="#footnote-1"><sup>[1]</sup></a></small><small class="footnote"><a href="#footnote-2"><sup>[2]</sup></a></small> Reviews on Facebook contrasted widely: “Everyone we encountered was so nice and supportive,” Michelle wrote. But Frank, a one-star reviewer was “Not pleased at all.”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The two loved ones polled by Rehabs.com at the time of this writing providing polarizing opinions of the facility, specifically of the staff. Although offering a four-star rating for the facility’s counseling options, the respondent submitted a one-star rating for the facility’s level of family participation, as well two-star ratings for its discharge planning and the staff’s level of experience and training. “Uneducated staff, not enough staff,” the loved one wrote. "It was awful.”</p> <p>Disagreeing with this opinion, the other loved one gave five-star ratings for the facility’s counseling options, as well as four stars for its level of family participation and discharge planning. “Counseling was good. center has profesional counslors always,” they wrote.</p> <p><strong>FINANCING</strong></p> <p>MMHI does not provide much information about its financing options, though it does indicate that treatment is intended for individuals who are not eligible for Tennessee’s Medicaid program and those without private insurance.</p> <p>The two Rehabs.com survey respondents polled on program affordability to date shared one- and five-star ratings, respectively.</p> <p><small class="footnote"><a href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.facebook.com/pages/Memphis-Mental-Health-Institute/158716087499429">https://www.facebook.com/pages/Memphis-Mental-Health-Institute/158716087499429</a></small><br /> <small class="footnote"><a href="#footnote-2"><sup>[2]</sup></a> <a href="https://goo.gl/akKsSq">https://goo.gl/akKsSq</a></small></p>
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