Mediaura (The Meadows)
π 2200 Main Street, Hilton Head, SC 29926
π 8435619695 Full profile & reviews Claim this listing
Reviewers frequently praised the compassionate and dedicated staff, including therapists and technicians, for creating a supportive environment that many credited with saving their lives. The facility's accommodations and location were also highlighted as positive aspects. However, multiple reviewers criticized the billing practices, reporting unexpected charges and issues with insurance transparency. Other common complaints included the quality and variety of the food, instances of understaffing, and poor communication with family members.
AI-generated summary of 36 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment, Anxiety Disorder, Anger Disorders, Bipolar Disorder Treatment, Attention Deficit Hyperactive Disorder (ADHD), Depressive Disorders, Post-Traumatic Stress Disorder (PTSD), Obsessive-Compulsive Disorder (OCD) |
| Program types | Intensive Outpatient, Residential Treatment |
| Services | Outpatient Services, Detox Services, Dual-Diagnosis Treatment, Residential Treatment, Behavioral Disorder Treatment, Inpatient, Intensive Outpatient Services |
| Setting | Beach Community, Resort, Luxury, Private/Secluded |
| Gender | None |
| Age ranges | Adult Age |
| Insurance accepted | Blue Cross and Blue Shield, Anthem, Cigna, Private Insurance |
| Financing | Available |
<p><strong>ABOUT MAGNOLIA RECOVERY CENTER</strong></p> <p>Located within walking distance of the beach on Hilton Head Island, S.C., Magnolia Recovery Center (<a href="https://www.businesswire.com/news/home/20180816005313/en/Sunspire-Health-Hilton-Head-Announces-Change-Magnolia" target="_blank">formerly known as Sunspire Health Hilton Head</a>) provides <strong>residential treatment</strong> to adults struggling with substance use disorder. The rehab is also <a href="https://wwwdasis.samhsa.gov/webt/state_data/SC17.pdf" target="_blank">one of just two</a> non-hospital, residential facilities in South Carolina to provide on-site <strong>medical detox</strong>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>When admitted, clients undergo an initial assessment and meet with their primary therapist who designs a <strong>personalized treatment plan</strong>. The facility utilizes <strong>evidence-based</strong> practices such as cognitive behavioral therapy (CBT), motivational Interviewing (MI), and dialectical behavior therapy (DBT), the latter of which is practiced in <a href="https://wwwdasis.samhsa.gov/webt/state_data/SC17.pdf" target="_blank">31 percent</a> of South Carolina treatment centers.</p> <p>Programming includes <strong>one-on-one therapy</strong>, peer counseling, and <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help/" target="_blank">family counseling</a>, along with a range of <a href="https://www.recovery.org/topics/find-a-top-holistic-rehab-center/" target="_blank">holistic</a> and recreational activities such as massage therapy, <a href="https://www.recovery.org/forums/discussion/10215/learning-importance-of-mindfulness-in-recovery" target="_blank">mindfulness meditation</a>, <strong>yoga</strong>, and equine therapy. Magnolia Treatment Center also has a group for clients with <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>, a specialty available in <a href="https://wwwdasis.samhsa.gov/webt/state_data/SC17.pdf" target="_blank">40 percent</a> of treatment facilities in South Carolina.</p> <p>After completing residential treatment, clients may participate in the rehab's eight-week or 16-week <strong>outpatient programs</strong>. Upon discharge, clients meet with an <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</a> specialist and alumni coordinator to form a post-treatment plan. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Led by a clinical and a medical director, the treatment team includes <strong>medical doctors</strong>, nurses, primary therapists, family therapists, and <strong>licensed counselors</strong>. To date, the 16 individuals polled by Rehabs.com who evaluated the rehab's staff rated them highly.</p> <blockquote> <p>Staff Experience and Training: 4.8/5</p> </blockquote> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Magnolia Recovery Center <strong>accommodates 36 residents</strong> on gender-specific floors in a repurposed boutique hotel. Private rooms are available. Other amenities include a <strong>swimming pool</strong> and Jacuzzi. The 16 individuals who rated the facility's upkeep and activities indicated that they were both excellent.</p> <blockquote> <p>Facility Cleanliness and Upkeep: 4.6/5<br /> Exercise and Leisure Activities: 4.7/5</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The more than two dozen alumni polled by Rehabs.com to date gave Magnolia Recovery Center <strong>highly positive feedback</strong>. They indicated that there were a range of helpful groups and counseling options, as well as an above-average offering of holistic activities. </p> <blockquote> <p>Counseling Options: 4.2/5<br /> Holistic Offerings: 3.8/6</p> </blockquote> <p>"Strengths were the DBT courses.. One on One time.. Location.. Faculty. Can't find any weaknesses. This place changed my life," S.D.S. wrote in a representative review.</p> <p>Former clients also noted that their family members were included in the treatment process, and reported that they would highly recommend the facility to others.</p> <blockquote> <p>Family Participation: 4.2/5<br /> Likelihood to Recommend: 4.9/5</p> </blockquote> <p>"No hesitation in recommending this facility to a family member or a friend," A.K. wrote in a representative review. "It was one of the best decisions I ever made at this time in my life."</p> <p>Magnolia Recovery Center also fared well on secondary sites, earning an average rating of <strong>four out of five stars</strong> based on 15 Google reviews<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> and a <strong>4.5 out of five star rating</strong> based on the options of 21 individuals on Facebook<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small>. The majority of clients who left comments described the rehab as a top-notch facility set in a beautiful location with compassionate staff. "Comfortable accommodations and respectful staff makes focusing on you easy. Good choice!" Annie told Google in a representative review.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The two loved ones surveyed by Rehabs.com at the time of this writing gave Magnolia Recovery Center mostly positive feedback. Both awarded the rehab four or five out of five stars for its family participation, its cleanliness, its counseling options, and its treatment of co-occurring disorders. The only loved one to leave commentary wrote: "I think the facility is beautiful and it is in a wonderful location. At the time my loved one was there, the offerings in types of therapy and the training of the some of the staff members seemed lacking."</p> <p><strong>WHAT STAFF SAY</strong> </p> <p>To date, the one staffer polled by Rehabs.com gave the facility positive feedback, awarding it four or five out of five stars for its cleanliness, its holistic offerings, its family participation, its counseling options, and its treatment of co-occurring disorders.</p> <p><strong>FINANCING</strong></p> <p>According to the facility's website, Magnolia Recovery Center accepts most <strong>private insurance</strong> plans, and offers financial assistance to those who qualify.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=Magnolia+Recovery+Center+in+Hilton+Head%2C+SC&oq=Magnolia+Recovery+Center+in+Hilton+Head%2C+SC&aqs=chrome..69i57j0l2.177j0j7&sourceid=chrome&ie=UTF-8#lrd=0x88fc774bbbe497d5:0xca53d66a04676ba6,1,,," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> https://www.facebook.com/pg/magnoliarecoverycenter/reviews/?ref=page<em>internal](<a href="https://www.facebook.com/pg/magnoliarecoverycenter/reviews/?ref=page" target="_blank">https://www.facebook.com/pg/magnoliarecoverycenter/reviews/?ref=page</a></em>internal)</small></p>
β Susan Linney Β· 2018-12-23 19:05:55 EST
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