Recovery Brands, LLC
📍 845 North Park Road, Wyomissing, PA 19610
📞 8008546023 Full profile & reviews Claim this listing
Reviewers frequently praised the professional and caring staff, the quality of the facility, and the support provided to families. However, some criticized the program's ability to address co-occurring mental health diagnoses and the quality of the food. There were also mentions that the facility felt set in its ways and that staff education could be improved.
AI-generated summary of 15 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT CARON COUNSELING SERVICES</strong></p> <p>Caron Counseling Services (CCS), located in Wyomissing, Penn., is one of multiple Caron treatment centers located throughout the country. CCS treats <strong>teens, young adults, and adults</strong> who are struggling with addiction and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>. The center’s services include <strong>standard outpatient care (OP), intensive outpatient treatment (IOP), <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</a> programming</strong>, and a variety of <strong>specialized counseling groups</strong>, including programs for individuals struggling with gambling and sex addictions.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>All clients begin their treatment with a <strong>comprehensive evaluation</strong> that assesses their physical, psychiatric, and psychosocial health. To be eligible for admission, clients <strong>must be medically and psychologically stable</strong>. (CCS staff can help with arrangements for detox or treatment for acute medical disorders.) Counselors use their assessments to recommend the most appropriate level of care and create an <strong>individualized treatment plan</strong>. Before beginning treatment, adult clients are required to attend a <strong>program orientation</strong>, which is conducted over the course of four one-hour therapy sessions. </p> <p>Caron Counseling Services’ IOP program offers the most aggressive level of care, requiring that clients attend <strong>9.75 hours of treatment each week</strong> over the course of eight weeks. Programming is based on the <strong>12-Steps</strong> and typically consists of <strong>group counseling, family counseling,</strong> multi-family counseling, and, in some cases, individual counseling. Standard outpatient care lasts six weeks and consists of a two-hour group therapy session each week. All individuals who complete IOP or OP treatment are eligible for the center’s aftercare program, which runs <strong>support groups for former clients and their families</strong>. </p> <p>In addition to treating substance abuse, CCS offers specialized counseling for clients struggling with codependency, sex addiction, problem gambling, and relapse.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the facility’s website, assessments and treatment are conducted by qualified addiction counselors.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>When asked how likely they were to recommend Caron Counseling Services to others, the four alumni surveyed by Rehabs.com provided an average rating of <strong>4.5 out of five stars.</strong> “Extremely professional and serious place…If you're looking to get sober, I would highly recommend this place to anyone,” Y.M. wrote in their review. The program’s <strong>family participation earned a perfect rating of five stars</strong>, and the center’s cleanliness was rated highly with 4.75 stars. Alumni were also impressed the staff’s level of training and experience, which received a rating of 4.25 stars. “They helped and help cope with problem,” one anonymous reviewer wrote. The center’s holistic offerings received an above-average rating of 3.8 stars. “Overall very good. Excellent aftercare follow up people,” one alum told Rehabs.com. </p> <p>The program’s <strong>affordability and counseling options received the lowest ratings</strong> of 3.2 and 3.4 stars, respectively. Robert praised the center’s cleanliness and professionalism, but felt that the treatment had some limitations. “Good place for alcohol or cocaine abuse. Other drugs limited,” he wrote. Another alum described the staff as “very set in their ways.”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The six friends and family members surveyed by Rehabs.com were also <strong>impressed with CCS and its offerings</strong>. When asked how likely they were to recommend the facility to others, loved ones provided a rating of 4.67 out of five stars. “The treatment programs are well organized and can be paced to suit, the staff is professional to the nth degree, and the facility is welcoming,” one anonymous reviewer wrote in a representative review. The center’s <strong>cleanliness received the highest rating of 4.83 stars,</strong> and both the staff’s level of training and experience and the program’s family participation received 4.5-star ratings. “I personally appreciated the facility's efforts to keep everybody on the same page, as regards plans and expected results,” one loved one told Rehabs.com. Reviewers were also pleased with the program’s counseling options and its holistic offerings, which received ratings of 4.33 and 4.25 stars, respectively. </p> <p>The rating for the center’s affordability dipped slightly but still garnered a well above average rating of 4.2 stars. <strong>Complaints among survey respondents were scarce</strong>, but one reviewer did note that “better educated staffing” was needed.</p> <p><strong>FINANCING</strong></p> <p>According to Caron’s website, most insurance plans are accepted. Additionally, Caron offers scholarships, and financing is available through partnerships with <a href="http://www.mlendfinance.com/" target="_blank">M-Lend Financial</a> and <a href="https://www.prosper.com/vib/healthcare/program_select?provider_id=003610&version=pad_ls" target="_blank">Prosper</a>.</p>
— Jenessa Connor · 2017-12-21 10:38:32 PST
Editorials are written by independent human writers under our editorial policy. No AI-generated editorial content.
Verified reviews help others find the right treatment. Your review is verified by email and moderated before publication.
Write a verified review