Recovery Brands, LLC
📍 224 Twin Lakes Road, Somerset, PA 15501
📞 8004520218 Full profile & reviews Claim this listing
Reviewers frequently praised the detox program, the kindness of some staff members, and the effectiveness of the treatment in supporting long-term recovery. However, others criticized the facility for unprofessional and rude behavior from certain staff, a chaotic environment, and a perceived lack of experience among counselors. Additional concerns included limited downtime, poor food quality, and issues with facility security.
AI-generated summary of 15 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment |
| Program types | Outpatient Services, Intensive Outpatient, Residential Treatment |
| Services | Outpatient Services, Detox Services, Residential Treatment |
| Setting | Private/Secluded |
| Gender | None |
| Age ranges | Adult Age |
| Insurance accepted | Blue Cross and Blue Shield, Private Insurance |
<p><strong>ABOUT SOMERSET HOSPITAL – TWIN LAKES CENTER</strong></p> <p>Founded in Somerset, Pa., in 1983, Somerset Hospital’s Twin Lakes Center offers a <strong>continuum of treatment services</strong> for individuals struggling with <strong>substance abuse</strong>. Depending on their needs, clients may access <strong>detox, short-term residential treatment, a variety of outpatient offerings</strong>, and DUI classes. Additional outpatient services are available through the organization’s other Pennsylvania-based locations. </p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Prior to beginning treatment, clients participate in an evaluation with staff to help determine the most appropriate level of care. If detox is deemed necessary, clients begin their <strong>two- to three-day stay in the center’s detox unit</strong>, which is managed by a medical director and a 24-hour nursing staff. Once stabilized, clients typically move on to the center’s residential program, which lasts <strong>28 days</strong>. All programming is <strong>gender-specific</strong> and includes <strong>group and individual counseling,</strong> recreational activities, and support groups that address topics including shame, trauma, self-esteem, and relationships. </p> <p>Twin Lakes Center’s outpatient treatment may be used as a <strong>step-down treatment for residential clients or a standalone treatment</strong> for individuals with less severe cases. <strong>Partial Hospitalization (PHP)</strong> meets 22 hours a week and includes four group sessions and three one-hour individual sessions. Treatment at this level primarily uses <strong>dialectical behavior therapy (DBT) and 12-step methodology</strong>. </p> <p>Intensive outpatient treatment (IOP) focuses on <strong>relapse prevention</strong>, delivering treatment through two group sessions and one one-hour individual session each week. Outpatient treatment, which runs for less than five hours a week, consists of both individual and group sessions and is <strong>structured according to each client’s unique needs</strong>. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Twin Lakes Center’s treatment team includes a medical director, a licensed clinical social worker, nurses, and counselors.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Located on 30 acres of rural land, Twin Lakes Center offers a <strong>remote setting</strong> that promises to provide a “quiet and relaxing” environment for recovery, according to the facility’s website. Housing is divided into separate male and female units with <strong>two to five beds per room.</strong> Room and person searches are conducted regularly with the help of a <strong>drug-sniffing dog.</strong> </p> <p>Clients’ progress is evaluated on a level system, and only patients at “Level 2” are permitted to make calls via a communal phone. Visitation and family sessions are arranged at each client’s counselor's discretion.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The nine alumni polled by Rehabs.com at the time of this writing shared <strong>mixed reviews</strong>, but most respondents <strong>found Twin Lakes Center’s staff and programming to be effective</strong>. Alumni characterized the staff, many of whom were in recovery themselves, as “understanding” and “helpful,” and praised the “groups for all the people there.” “If I ever needed to go to rehab again or had to recommend one Twin Lakes would be it,” Jordan told Rehabs.com. </p> <p>However, some alumni found the facility to be <strong>under-staffed and overcrowded</strong>. “The programs keep you busy. However, there was not enough staff and it was over priced,” Heather told Rehabs.com. Additionally, multiple respondents noted <strong>a lack of programmatic options</strong>, including holistic treatments and exercise and leisure options. “There was no real exercise or activities for us to do besides group and sitting around watching tv or playing cards,” one anonymous alum wrote. </p> <p>One reviewer, J.G., gave Twin Lakes Center an overall negative review, stating that they would not recommend the facility to others. J.G. described treatment as “terrible” and complained about the “inexperienced therapists that are fresh out of college and have no education on addiction at all.” </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Three of the four loved ones polled by Rehabs.com at the time of this writing shared <strong>mostly positive reviews</strong> of their experiences with Twin Lakes Center. Multiple respondents were <strong>complimentary of the staff</strong>. “They are very good at handling all the problems you are faced with when you enter their facility,” one anonymous loved one wrote. Despite a reportedly crowded facility, another loved one was pleased with the center’s level of follow-up. “My nephew was placed somewhere else with there help & has been in the other facility 4 about a year so far he is doing really good...because of twin lakes,” they wrote. </p> <p>However, S.H., the wife of prospective client, complained about disorganization and poor handling of insurance issues. “The staff have been rude, inconsiderate, and unprofessional… They are making it difficult for people who want to get help,” she wrote. </p> <p><strong>FINANCING</strong></p> <p>According to Somerset Hospital’s website, Twin Lakes Center works with a number of insurance providers. Funding through the county Drug and Alcohol office is available for individuals without insurance.</p>
— Jenessa Connor · 2018-01-12 14:05:30 PST
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