Recovery Brands, LLC
📍 134 Jacobs Way, Port Matilda, PA 16870
📞 8883523297 Full profile & reviews Claim this listing
Reviewers frequently praised the dedicated and compassionate clinical staff, as well as the facility's beautiful and tranquil setting. However, many criticized the administration and parent company, describing them as disorganized, understaffed, and primarily profit-driven. Concerns were also raised regarding deceptive marketing, inadequate dual diagnosis treatment, poor food quality, and inconsistent rule enforcement.
AI-generated summary of 23 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Substance Abuse Treatment, Detox Services, Post-Traumatic Stress Disorder (PTSD) |
| Program types | Residential Treatment |
| Services | Residential Treatment, Dual-Diagnosis Treatment, Detox Services |
| Setting | Wilderness, Private/Secluded, Resort, Executive, Mountains |
| Gender | None |
| Age ranges | Adult Age |
| Insurance accepted | Private Insurance, Public Insurance, Highmark |
| Financing | Available |
<p><strong>ABOUT ST. JOSEPH INSTITUTE FOR ADDICTION</strong></p> <p>St. Joseph Institute for Addiction in Port Matilda, Pa., offers a luxurious, resort-like setting for substance abuse treatment. This is one of the state's <a href="https://wwwdasis.samhsa.gov/webt/state_data/PA17.pdf" target="_blank">255 (50.8 percent)</a> programs that offers <strong>residential treatment</strong> for those struggling with <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>. The treatment process incorporates some <strong>faith-based elements</strong>. Staff members are trained to address trauma, abuse, PTSD, and other mental health issues, so those with <strong>co-occurring disorders</strong> can access appropriate care. In addition, this is one of the only <a href="https://wwwdasis.samhsa.gov/webt/state_data/PA17.pdf" target="_blank">46 (9.2 percent)</a> Pennsylvania treatment centers where <strong>medically-assisted detox</strong> is offered, but it is only made available to those who plan to participate in the residential rehab program.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>The treatment process at the St. Joseph Institute for Addiction generally lasts up to <strong>30 days</strong>. The process involves a holistic approach supported by a spiritual treatment process. In treatment, clients undergo individual assessments that identify the physical, mental, emotional, and spiritual states of clients before being prescribed an individual treatment plan. The assessment involves five assessment types: a medical evaluation, a counseling assessment, a physical therapy assessment, a bodywork assessment, and a fitness assessment.</p> <p>The majority of the treatment process focuses on <strong>individual counseling</strong> supported by education on life skills, nutrition, fitness, pain management, and stress reduction. The program also incorporates group, <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help" target="_blank">family,</a> and marital counseling. Clients can participate in a <strong>variety of bodywork offerings</strong>, including raindrop therapy, acupressure, and various types of massage.</p> <p>St. Joseph’s Aftercare Program offers ongoing counseling support, <strong>alumni gatherings</strong>, online recovery education programs, and retreat programs to clients who completed the primary treatment process. <a href="https://www.recovery.org/topics/extended-recovery-programs/" target="_blank">Aftercare services</a> also continue the holistic and spiritual approaches by encouraging clients to participate in religious and community groups. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The facility’s treatment team is comprised of <strong>a medical doctor</strong>, a psychiatrist, and counselors with advanced degrees and credentials. There is also a physical therapist, certified alcohol and drug counselors, education specialists, and a <strong>licensed social worker</strong>. The medical staff operates 24/7 to service the needs of clients. The facility also employees a range of administrative and facility maintenance staff members.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The center’s campus is located in the <strong>mountains of central Pennsylvania</strong>. Residents stay in <strong>log cabin-style buildings</strong> and <strong>share a bedroom</strong> with one other resident. The living quarters are decorated with natural wood paneling and country-chic furnishings. Food is prepared each day by the facility’s kitchen staff, and the facility accommodates vegetarian diets, food allergies, and gluten sensitivity. On-site amenities include a <strong>fitness room, lap pool and hot tub</strong>. There is also an AquaMed Dry Hydrotherapy bed, <strong>tennis courts</strong>, a basketball court, and a game room with a pool table among other amenities.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The 13 alumni surveyed by Rehabs.com to date gave St. Joseph <strong>mixed reviews</strong>, ranging from one to five out of five stars. Two alumni rated the facility five out of five stars in holistic offerings and four stars in individual counseling. Five alumni praised the facility’s <strong>atmosphere, hands-on staff, and nutritious food</strong>. Alum S.D.H. wrote, “It's a holistic center with an emphasis on gluten free which seems to help my diet.”</p> <p>Five alumni, however, criticized the facility harshly for <strong>false advertising, poorly qualified staff personnel, and lack of communication</strong> with their families. Alum U. wrote, “My therapist was brand new and was very bitter to me from day one and was the worst therapist I ever had , I could not open up to her and I was punished for it.” Another alum, Steve, criticized the restrictive environment, commenting, “This institution values its own rigid rules over anyone's personal rehabilitation needs. Case in point. I was denied access to my sleeping medicine and have been a severe insomniac for over 20 years.”</p> <p>On the St. Joseph Institute for Addiction’s official Facebook page, which it can manage, it earned 4.2 out of five stars based on 131 reviews to date.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Alumni happy with their experiences <strong>noted the holistic and faith-based activities, such as an early morning prayer group</strong>, as alum Chris wrote, “ I was afforded the opportunity to find God again. The spiritual atmosphere is unlike any other ive ever felt. I loved it there. My days would start with a workout then I would proceed to the early morning prayer group. Starting my days on the right note.” </p> <p>However, not all of the Facebook reviews were positive. Some of the most negative reviews mentioned that alumni were not able to maintain their sobriety. Alum Christine indicated that the facility was not equipped to manage co-occurring disorders and wrote, “Not a dual diagnosis facility as advertised. They are not equipped to deal with mentally ill people who also have addiction problems. They deal well with addiction, but their expertise ends with that.”</p> <p>On Google, the facility received 3.1 stars out of five from 18 reviews to date.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> Much like the Facebook reviews, alumni on Google <strong>complimented the facility for its treatment effectiveness</strong>. "The approach, the facility, staff were all amazing," J.S. remarked.</p> <p>On CiteHealth, the facility had 3.7 out of five stars from three reviews at the time of this writing.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> Two reviewers praised the staff members and the program, while the other claimed that the facility “is an example of giving families hope while taking their cash. The staff are incompetent and not in recovery.” These sentiments also existed in the negative third party reviews on other third party websites. </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>At the time of this writing, Rehabs.com has received seven reviews for St. Joseph’s. Contrary to alumni feedback across sites, five of the reviews were negative and just two were positive. </p> <p>One of these positive reviews, from an anonymous friend, revealed four- or five-star ratings for every surveyed category, including treatment of co-occurring disorders and staff level of experience.</p> <p>Otherwise, the loved ones criticized the facility for its <strong>heavy-handed religious components, high cost of treatment, broken equipment, lack of communication, and poorly trained staff.</strong> Loved ones rated the counseling options at three out of five stars or lower. Loved one G.S. wrote, “very basic accommodations and terrible food…The people who led the programs seemed to be more interested in redemption than recovery.” Another loved one, J.G., felt that the environment was not entirely healthy for recovery, writing, "The young adults that were there did not promote a healing environment and seemed like they created more drama than a frat party."</p> <p>St. Joseph responded to negative reviews stating that they fix equipment that has broken and must sometimes remove noncompliant clients for the safety of their other clients, relying on the local hospital or other resources to further treat the client. </p> <p><strong>WHAT STAFF SAY</strong></p> <p>While Rehabs.com had yet to receive feedback from staff as of this writing, five current and former employees on Glassdoor produced a low, two-star average rating.<small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a></small> One current staffer reported, "Conservative back pedaling views, removing progressive social acceptance, and high turn over for those not willing to bend. Also some rules come off sexist and anti-masculinity."</p> <p><strong>FINANCING</strong></p> <p>St. Joseph Institute for Addiction accepts <strong>private insurance</strong> options. However, it is not able to accept public insurance options including Medicare or Medicaid. For those who opt for self-pay, fees range from $18,500 to $26,500 for the 30-day program. Financial assistance is available for those that qualify. Payment in full is expected at the beginning of service unless otherwise noted. Payments can be made through wire transfers, major credit cards, and personal checks. </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.facebook.com/pg/StJosephRehab/reviews" target="_blank">https://www.facebook.com/pg/StJosephRehab/reviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.google.com/search?q=St.+Joseph+Institute+for+Addiction+in+Port+Matilda%2C+Pa&rlz=1C1OPRA_enUS578US578&oq=St.+Joseph+Institute+for+Addiction+in+Port+Matilda%2C+Pa&aqs=chrome..69i57j0.399j0j7&sourceid=chrome&ie=UTF-8#lrd=0x89cc0ef2281c60e9:0x9dc75cc438b12035,1,," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="http://citehealth.com/rehab-centers/pennsylvania/cities/port-matilda/st-joseph-institute-inc" target="_blank">http://citehealth.com/rehab-centers/pennsylvania/cities/port-matilda/st-joseph-institute-inc</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a> <a href="https://www.glassdoor.com/Overview/Working-at-St-Joseph-Institute-EI_IE694753.11,30.htm" target="_blank">https://www.glassdoor.com/Overview/Working-at-St-Joseph-Institute-EI_IE694753.11,30.htm</a></small></p>
— Samantha Harper · 2018-12-20 11:55:39 PST
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