Recovery Brands, LLC
📍 111 North 49th Street , Philadelphia, PA 19139
📞 2154712600 Full profile & reviews Claim this listing
Reviewers frequently praised the helpfulness of the staff and the variety of group sessions and activities offered. Some individuals reported that the treatment provided a positive new start and valuable aftercare planning. However, others criticized the facility's environment, describing some staff as ignorant and the blackout period for communication as excessive.
AI-generated summary of 10 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT KIRKBRIDE CENTER</strong></p> <p>Located in Philadelphia, Penn., the Kirkbride Center is a 267-bed behavioral health care facility that provides <strong>acute psychiatric and addiction services, including treatment for co-occurring disorders</strong>. The facility offers both <strong>short- and long-term residential care</strong> and <strong>on-site detoxification</strong>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>At Kirkbride Center, clients undergo an initial substance abuse and psychiatric assessment to assist clinicians in customizing an individualized treatment plan. The <strong>medically monitored detox program</strong> has 20 beds. After completing detox, many clients step down to the <strong>residential rehabilitation program</strong>, which has 240 beds. </p> <p>Clients with opiate addiction may receive <strong>methadone for maintenance</strong> or <strong>naltrexone (Vivitrol) or buprenorphine (Suboxone) for maintenance or detoxification</strong>. Along with pharmacotherapies, residents participate in range of <strong>evidence-based treatment modalities</strong>, such as cognitive behavioral therapy (CBT), and are introduced to <strong>12-step philosophies and practices</strong>. They engage in <strong>one-on-one therapy</strong> with a primary therapist and attend <strong>group counseling sessions</strong> on relapse prevention, grief and loss, coping skills, codependency, and mindfulness. The facility also incorporates <strong>holistic treatments</strong>, such as yoga, mindful meditation, and art therapy.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to Kirkbride Center’s website, the organization employs a multidisciplinary team of licensed psychiatrists, psychiatric nurses, social workers, addiction and mental health therapists, and mental health technicians.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The Kirkbride Center is located on a <strong>17-acre site in the University City area</strong>. Within this urban setting, the campus is described as “an oasis” with <strong>plentiful green space, courtyards, gardens, and historic buildings</strong>. The facility is convenient to public transportation and the Market Street neighborhood. All residents have <strong>24/7 access to medical care</strong> and nursing support.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The seven alumni polled by Rehabs.com at the time of this writing submitted <strong>largely positive feedback.</strong> Most alumni provided high ratings for the major categories of the survey, notably <strong>treatment effectiveness</strong>, which averaged 4.5 out of five stars, and <strong>accommodations and amenities</strong>, which averaged 4.4 stars, but lower for meals and nutrition, which averaged of 3.7 stars.</p> <p>“They are very helpful and knowledgeable of the programs that are effective and they offer plenty of great advice,” an anonymous alum wrote. Another former client simply commented: “I enjoyed my stay it was very helpful.” Alum Anthony summed up the experience and included advice: “Gave me a new start in life, always keep an open mind and do your aftercare as they tell you.”</p> <p>Overall, alumni awarded high ratings for the <strong>staff’s experience and training</strong> with an average of four out of five stars. In a representative review, a former client referenced that metric: “Good staff, it wooks it changed my life.” </p> <p>However, one alum, offered negative feedback and told Rehabs.com: “I was made to feel like an undeserving person because I was there for drug treatment.” Other complaints included overcrowding and limited phone use.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Two loved ones polled by Rehabs.com at the time of this writing offered <strong>favorable feedback</strong>. One left a glowing review, awarding perfect five stars when asked if they would recommend Kirkbride Center. Together the loved ones offered an average of 4.5 out of five stars for several metrics, including counseling options, connectivity, and exercise and leisure. One wrote: “It’s very helpful in dealing with the issues that people face when trying to recover from addiction and helps them to realize that their problem not only affects themselves, but it also impacts their loved ones tremendously.”</p> <p><strong>WHAT STAFF SAY</strong></p> <p>On Indeed, 16 current and former staff members rated the Kirkbride Center an average of three out of five stars at the time of this writing. <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> In all, they offered <strong>mixed feedback</strong> about their experiences. Many employees mentioned the staff as a strength of the facility, but wrote that they were overworked. In a representative review, a former employee commented: “Working at Kirkbride was a great experience. It taught me a lot about addiction, and various mental health ailments.” Yet, another employee warned: “Stay away from this place. Over worked and little pay. Staff is rude.”</p> <p><strong>FINANCING</strong></p> <p>Kirkbride Center accepts a range of private insurance plans, including Aetna, Bravo Health, Cigna, Magellan, and United HealthCare Community Plan. The facility also accepts Medicare and Pennsylvania Medicaid, and can create personal payment plans.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.indeed.com/cmp/Kirkbride-Center/reviews" target="_blank">https://www.indeed.com/cmp/Kirkbride-Center/reviews</a></small></p>
— Sherry Adler · 2017-11-06 14:19:30 PST
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