Recovery Brands, LLC
📍 561 Fairthorne Avenue, Philadelphia, PA 19128
📞 8002350200 Full profile & reviews Claim this listing
Reviewers frequently mentioned that the staff, including counselors and therapists, were compassionate and provided personalized care. However, some reviewers criticized the facility's physical condition, describing it as run down with uncomfortable beds and limited amenities. There were also mixed comments regarding the admission process, with some finding it lengthy and others noting a lack of thoroughness.
AI-generated summary of 12 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Setting | Hospital |
<p><strong>ABOUT FAIRMOUNT BEHAVIORAL HEALTH SYSTEM</strong></p> <p>Situated on 27 acres in a residential area of Philadelphia, Fairmount Behavioral Health System is a <strong>239-bed psychiatric and behavioral health treatment facility.</strong> It provides <strong>specialized, gender-specific inpatient programs</strong> for adults, adolescents, and children (ages five to 17) struggling with a primary psychiatric disorder, chemical dependency, or <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>. </p> <p>Outpatient programs and <strong>medically monitored detox</strong><br /> services are also offered. Fairmount is <a href="https://wwwdasis.samhsa.gov/webt/state_data/PA16.pdf" target="_blank">one of 24 hospital-based treatment facilities in Pennsylvania</a> to provide detoxification, which make up just 4.5 percent of all facilities in the state.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>All programs at Fairmount are <strong>gender-specific</strong>, and children and adolescent inpatient programs are age-specific to treat children, younger adolescents, and older adolescents separately. </p> <p>Clients undergo an initial psychosocial assessment and <strong>psychiatric evaluation</strong> upon intake that lasts one to two hours. Chemical dependency is treated separately from primary psychiatric care, though the facility does provide a specialized inpatient program for individuals struggling with a <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">dual diagnosis</a>. </p> <p>Utilizing evidence-based practices such as <strong>cognitive behavioral therapy (CBT)</strong> and <strong>motivational interviewing (MI)</strong>, treatment for adults includes <strong>medication management</strong>, individual and <strong>group therapy</strong>, 12-step meetings, and educational groups on topics such as on <a href="https://www.recovery.org/pro/articles/how-understanding-anger-revolutionizes-addiction-recovery/" target="_blank">anger management</a>, healthy living, stress management, and <a href="https://www.recovery.org/pro/articles/sad-lets-talk-about-seasonal-affective-disorder-and-relapse/" target="_blank">relapse prevention</a>. Along with core programming, clients also participate in activity therapy (art, music, and movement) and <strong>recreational therapy</strong>.</p> <p>The inpatient program for adolescents and children emphasizes <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help/" target="_blank">family therapy</a> and support, educational classes, recreational therapy, and group therapy. A <strong>daily school program</strong> with K-12 curricula is also available. Once an adolescent client is stabilized, they may be encouraged to utilize the partial hospitalization program (PHP) as a “step-down” <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare service</a>. The short-term program typically lasts between two and three weeks.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Fairmount's multidisciplinary treatment team includes <strong>psychiatrists</strong>, physicians, nurses, master’s level clinicians, a physician assistant, and both doctoral-and master's-level interns. The six alumni who evaluated the staff rated them highly.</p> <blockquote> <p>Staff’s level of training and experience: 4.2/5</p> </blockquote> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The facility consists of several separated units, including five units for adult psychiatric patients, five units for children and adolescent psychiatric patients (with 32 beds designated for adolescent females only); and <strong>67 beds for those struggling with chemical dependency</strong>. Residents live in shared bedrooms and have access to furnished communal areas. The six former clients who evaluated the facility's upkeep and activities rated them highly.</p> <blockquote> <p>Cleanliness: 4.3/5<br /> Exercise and leisure activities: 4/5</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Of the eight alumni polled by Rehabs.com to date, <strong>six gave Fairmount positive feedback</strong>, one gave Fairmount negative feedback, and one offered mixed feedback. Former clients who were satisfied with their experiences described the programs as effective and the staff as knowledgeable and compassionate. "Fairmount's counselors and therapists truly care, and I know the therapist worked with knows his stuff. Great place!" wrote Ryan in a representative review.</p> <p>Complaints, though few and far between, included run-down living facilities, an excess of downtime, and a long admittance procedure.</p> <p>Feedback for Fairmount was less favorable on secondary sites, where it earned average ratings of <strong>2.1 out of five stars</strong> based on 101 Google reviews<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> and <strong>1.5 stars out of five stars</strong> based on 29 Yelp reviews<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> (23 of which were "unrecommended"). While there were a handful of alumni across both sites that reported positive experiences (including Christin who told Google that the facility saved his life), the majority of former clients described the program as disorganized and <strong>lacking personalized treatment</strong>. "You really don't get any individual therapy there," Cheyenne told Google in a review representative of negative feedback. </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>To date, the two loved ones polled by Rehabs.com generally approved of the facility. </p> <p>One survey respondent offered a four out of five star rating for the overall quality of the facility’s treatment, while another family member submitted four out of five star ratings for its counseling options and the level of family participation. “She liked the treatment for substance abuse,” the anonymous family member wrote.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>At the time of this writing, the sole staff member polled by Rehabs.com felt the facility could improve in multiple areas. They awarded Fairmount two out of five stars for its staff’s level of experience and training, its administrative and discharge procedures, and its counseling options. “Staff need ethical and rehab training,” the anonymous staff member wrote, adding: “Patients are treated like patients not people.”</p> <p><strong>FINANCING</strong></p> <p>Fairmount accepts Medicare, Medicaid, Tricare, and most <strong>major private insurance providers</strong>, including Aetna, Cigna, Magellan, Value Options, and more. It is among the <a href="https://wwwdasis.samhsa.gov/webt/state_data/PA16.pdf" target="_blank">26 percent of Pennsylvania facilities to accepted Medicare</a>. The facility also offers payment plans for patients based on their ability to pay.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=Fairmount+Behavioral+Health+System+in+Philadelphia%2C+PA&oq=Fairmount+Behavioral+Health+System+in+Philadelphia%2C+PA&aqs=chrome..69i57j69i59j0l4.177j0j7&sourceid=chrome&ie=UTF-8#lrd=0x89c6b8e13cc3df9b:0x79c26958f82f3bbe,1,,," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/fairmount-behavioral-health-system-philadelphia" target="_blank">https://www.yelp.com/biz/fairmount-behavioral-health-system-philadelphia</a></small></p>
— Susan Linney · 2018-11-26 11:28:42 PST
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