Recovery Brands, LLC
📍 1034 Grove Street, Meadville, PA 16335
📞 8143335810 Full profile & reviews Claim this listing
Reviewers frequently praised the detox services and the medical staff, with some describing the facility as life-saving. However, many criticized the counseling and treatment programs, citing a lack of individual attention, insufficient staff, and an overreliance on outdated educational videos.
AI-generated summary of 9 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT MEADVILLE MEDICAL CENTER - STEPPING STONES</strong></p> <p>Located about 90 miles north of Pittsburgh, Meadville Medical Center (MMC)'s substance us treatment program, known in the past as Stepping Stones, offers <strong>Individualized residential and outpatient treatment</strong> for adults struggling with chemical dependency and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring mental health disorders</a>. Medically managed <strong>detoxification services are provided</strong> on-site, and the facility is <a href="(https://www.samhsa.gov/data/sites/default/files/2016_NSSATS.pdf" target="_blank">one of only 4.5 percent of hospital-based facilities</a> in Pennsylvania to offer detox services.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Patients are admitted to addiction rehabilitation at MMC through any local emergency room. Clients participate in treatment plans designed to meet their specific needs and situations, which may be determined by an initial assessment. Plans typically incorporate <strong>individual, group, and family counseling</strong> sessions and education classes. Residential treatment typically lasts 28 or fewer days, while outpatient programs continue for between eight and 16 weeks.</p> <p>Outpatient treatment includes <strong>two group and one individual counseling session per week</strong>. Family group meetings are held three times per week on the MMC campus and follow a 12-week rotating schedule of topics. MMC also runs an <strong>employee assistance program</strong> for local businesses.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Stafff is available 24/7 to advise on the treatment of alcohol and drug influence. Client confidentiality is strictly maintained. One alum polled by Rehabs.com on the matter rated the staff's level of training with three out of five stars.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Residential treatment at MMC is provided in a locked facility with a once-a-week visitation hour. Phone calls are allowed on weekends. Most of the nine individuals polled by Rehabs.com to date gave positive reviews for the facility's meals and accommodations. However, one alum polled by Rehabs.com rated its exercise options two out of five stars and its leisure options only one star.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Of the six alumni surveyed by Rehabs.com at the time of this writing, two gave the MMC addiction treatment program positive reviews, two gave more neutral reviews, and two were negative. Two also noted that they would recommend the detox services but not extended treatment. One alum, Brad, wrote: “Medical was great...Counseling was close to nonexistent. Follow up never happened.”</p> <p>Two alumni also characterized the staff as uncaring. On the other hand, Kathy credited the program with saving her life, and Sandy reported that its serious, structured approach worked. "I felt very comfortable with the staff and their seriousness toward recovery," she wrote. </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The three loved ones surveyed by Rehabs.com also gave the facility mixed reviews. One reported “great family strategies” but also noted that the facility could use more staff. Also suggesting inadequate staff supervision, one parent wrote that their daughter just learned “more ways to beat" the system.</p> <p>On Google reviews to date, three reviewers rated MMC one, four, and five out of five stars for its behavioral health services.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> The negative reviewer complained of his father's poor psychosomatic diagnosis and treatment, writing: "His tongue was swollen, he was jerky and still now can barely put together a sentence." The satisfied reviewers did not elaborate on their experiences. </p> <p><strong>FINANCING</strong></p> <p>Meadville Medical Center offers a <strong>financial assistance program</strong> to clients who qualify and, according to its website, also accepts commercial insurance, <strong>Medicaid, and Medicare</strong>. The facility employs a staff member who is dedicating to helping clients work with the health insurance marketplace.</p> <p><strong>CONCLUSION</strong></p> <p>In January 2018, the Meadville Tribune reported that MMC had <a href="http://www.meadvilletribune.com/news/full-story-meadville-man-says-he-was-drugged-handcuffed-in/article_0fbc3ac8-f0e3-11e7-9286-5316fa7b7f75.html" target="_blank">misidentified and mistreated one of their patients</a>.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/iPYzpG" target="_blank">https://goo.gl/iPYzpG</a></small></p>
— Brodie Gress · 2018-04-09 21:08:49 PDT
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