Recovery Brands, LLC
📍 722 Butler Pike, Ambler, PA 19002
📞 2156437800 Full profile & reviews Claim this listing
Reviewers frequently praised the supportive staff, the quality of the therapy groups, and the facility's accessible location. However, some criticized the program's effectiveness, noting a perceived lack of individual attention and insufficient aftercare planning. Others mentioned that the treatment duration felt too short or that the environment felt overly clinical.
AI-generated summary of 25 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT THE HORSHAM CLINIC</strong></p> <p>The Horsham Clinic has delivered private <strong>behavioral health treatment services</strong> for more than 60 years at its main, wooded, 55-acre suburban campus is in Ambler, Pennsylvania. The clinic offers <strong>inpatient care and partial hospitalization (PHP) programs for children, adolescents, and adults.</strong> Two satellite locations are in Broomall and Coatesville. </p> <p>For adults struggling with substance abuse issues, The Horsham Clinic offers inpatient <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">dual diagnosis</a> hospitalization for adults, which includes on-site detox services, making part of the <a href="https://wwwdasis.samhsa.gov/webt/state_data/PA16.pdf" target="_blank">8.1 percent facilities</a> to offer this service.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Treatment starts with an assessment and referral from the client, family members, physicians, teachers, or others. Based on the results of the assessment, an <strong>individualized treatment plan</strong> is created.</p> <p>The Horsham Clinic’s Dual Diagnosis program is designed for adults who have received a <strong>psychiatric diagnosis accompanied with a secondary diagnosis of drug or alcohol dependency.</strong> Certified by the state Department of Drug and Alcohol programs, the program utilizes a <strong>12-step model of recovery</strong>.</p> <p>Treatment modalities here include <strong>individual, group, and family therapy</strong>; music, dance, and art therapy; psychopharmacology; didactic presentation; as well as <strong>12-step meetings</strong> and psychiatric and medical assessments. Clients' length of inpatient stay last on average <strong>seven to 10 days</strong>.</p> <p>The clinic arranges its <strong>inpatient programs for children and adolescents under four separate age-specific units</strong>. The Children’s Unit is host to youth between the ages of four and nine, the Adolescent 1 Unit treats youth between the ages of 10 and 13, and the Adolescent 2 and 3 Units address teenagers aged 14 to 18, “as long as they are still in high school.” Whether in treatment for emotional, social, or other developmental issues, children and teens may also benefit from tutorial services guided by <strong>state-certified teachers</strong> offered five days per week.</p> <p>There is also age-appropriate <strong>partial hospitalization programs (PHP)</strong> for adults, children, and adolescents. The program includes <strong>individual, family, and group therapy</strong>, medication management, therapeutic writing, mindfulness-based stress reduction, schema-based therapy, and case management. The children’s and adolescent’s program uses a rewards system to help with behavioral modification.</p> <p>As clients prepare for discharge, the clinic coordinates with families to facilitate ongoing recovery, including referrals to community-based resources. For adults, <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">alumni group meetings</a> are held weekly.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Horsham Clinic’s treatment team is made up of doctoral-level psychiatrists, nurses, and master’s level clinicians, as well as a board-certified internal medicine and addictions physician, a certified special education teacher, and certified addiction counselors. Of the over two dozen individuals polled by Rehabs.com to date, the 21 individuals polled on the matter praised the aptitude of staff.</p> <blockquote> <p>Staff Experience and Training: 4.4/5</p> </blockquote> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Pictures published on The Horsham Clinic’s webpage depict a large, two-story mansion surrounded by manicured lawns, shrubbery, and benches. The facility’s webpage also notes that washer and dryer machines are available in each unit. Clients are prohibited from bringing cell phones, laptops, tablets, belts, or music players with them into treatment. From individuals polled on the matter, the clinic earned a high average concerning the quality of its facilities:</p> <blockquote> <p>Facility Cleanliness and Upkeep: 4.3/5</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Overall, the over a dozen alumni polled by Rehabs.com to date shared <strong>positive feedback and high ratings for most aspects of the facility,</strong> specifically for the facility's counseling options and the likelihood they'd recommend the facility to others. Alumni described the staff as “caring,” “helpful and comforting,” and “readily available.” </p> <blockquote> <p>Likelihood to Recommend: 4.4/5<br /> Counseling Options: 3.9/5</p> </blockquote> <p>Despite these positive overall trends, some alumni pointed out in their Rehabs.com surveys that <strong>holistic offerings could be improved</strong> and <strong>treatment was too short.</strong> </p> <blockquote> <p>Holistic Offering: 3.4/5 </p> </blockquote> <p>On third-party sites, reviewer feedback was <strong>more polarized and leaned negative</strong>. On Google, the facility earned 2.5 out of five stars from 82 reviews to date.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> On CiteHealth, 29 reviewers to date rated the facility an average 2.1 out of five stars.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> On Yelp, seven reviewers rated the facility an average two out of five stars, with seven unrecommended reviewers all rating it only one or two stars.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small></p> <p>Unlike Rehabs.com alumni, reviewers were <strong>split on the quality of treatment from staff</strong>. One anonymous alum on CiteHealth wrote: "There were a select few of the employees that actually cared for the patients with respect and compassion. The staff made fun of the patients here." Most alumni <strong>credited the facility with their recovery</strong> but noted a <strong>lack of holistic offerings</strong>. Alum Amy wrote: “I see a huge estate and no-one enjoying the beautiful grounds.”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Nine loved ones surveyed by Rehabs.com to date gave the clinic <strong>high marks and complimentary feedback.</strong> On average, nine loved ones rated the facility highly for the level of family participation in treatment and rated holistic offerings higher than alumni.</p> <blockquote> <p>Family Participation: 4.4/5<br /> Holistic Offering: 3.9/5</p> </blockquote> <p>“They value their clients with a humanistic approach,” Gail, whose nephew attended treatment here, wrote. Another anonymous loved one noted: “Patient care is high priority, family involvement, group and individual therapy.”</p> <p>Feedback from loved ones on third-party sites were <strong>more negative and generally critical of staff's supervision over clients</strong>. On Google, reviewer Mark wrote: "The staff allowed him to be harmed by another child and then worse off The Horsham Clinic never told us of the incident when our child was injured."</p> <p><strong>WHAT STAFF SAY</strong></p> <p>To date, staff feedback is <strong>more positive</strong> than other reviewers on third-party sites. On Indeed, 32 reviewers rated the Horsham Clinic an average 3.5 out of five stars.<small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a></small> On GlassDoor, seven reviewers rated the facility an average 2.6 out of five stars.<small class="footnote"><a target="_blank" href="#footnote-5"><sup>[5]</sup></a></small></p> <p>Staff generally <strong>praised the beautiful property</strong>, but staff were also <strong>divided on management</strong>. A former nurse wrote: "There are a dedicated few, however the culture is largely negative. On the upside, they do strive to serve uninsured patients, will take almost anyone, and it is not unusual to meet homeless patients coming in literally right off the street."</p> <p><strong>FINANCING</strong></p> <p>The Horsham Clinic works with many insurance carriers and accepts Medicare, Medicaid, and Tricare approved. Of the 21 individuals polled to date on the facility’s affordability, most reviewers approved of the facility's cost.</p> <blockquote> <p>Affordability: 4/5</p> </blockquote> <p><strong>CONCLUSION</strong></p> <p>In March 2018, <a href="http://www.philly.com/philly/business/universal-health-services-sets-reserve-for-fraud-settlement-20180301.html" target="_blank">The Philadelphia Inquirer</a> reported that Universal Health Services Inc., the parent corporation of Horsham Clinic, had set aside $22 million for potential settlement of a False Claims Act investigation. The article reports, "It is not clear what government investigators are focused on, but multiple whistle blowers have alleged, among other things, that UHS used improperly licensed personnel to provide services and then billed the government." Horsham Clinic was not listed as a specific example.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/fP7bpT" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://citehealth.com/rehab-centers/pennsylvania/cities/ambler/horsham-clinic" target="_blank">https://citehealth.com/rehab-centers/pennsylvania/cities/ambler/horsham-clinic</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.yelp.com/biz/horsham-clinic-ambler" target="_blank">https://www.yelp.com/biz/horsham-clinic-ambler</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a> <a href="https://www.indeed.com/cmp/The-Horsham-Clinic/reviews?fcountry=US&floc=Ambler%2C+PA" target="_blank">https://www.indeed.com/cmp/The-Horsham-Clinic/reviews?fcountry=US&floc=Ambler%2C+PA</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-5"><sup>[5]</sup></a> <a href="https://www.glassdoor.com/Reviews/Horsham-Clinic-Philadelphia-Reviews-EI_IE122086.0,14_IL.15,27_IM676.htm?filter.defaultEmploymentStatuses=false&filter.defaultLocation=false&filter.employmentStatus=REGULAR&filter.employmentStatus=PART_TIME" target="_blank">https://www.glassdoor.com/Reviews/Horsham-Clinic-Philadelphia-Reviews-EI<em>IE122086.0,14</em>IL.15,27<em>IM676.htm?filter.defaultEmploymentStatuses=false&filter.defaultLocation=false&filter.employmentStatus=REGULAR&filter.employmentStatus=PART</em>TIME</a></small></p>
— Brodie Gress · 2018-09-26 06:06:05 PDT
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