Recovery Brands, LLC
📍 1730 W 25th St., Cleveland, OH 44113
📞 2166964300 Full profile & reviews Claim this listing
Reviewers frequently praised the caring, supportive, and knowledgeable staff, including doctors and facilitators, and highlighted the facility's family-friendly approach and dual diagnosis treatment. However, many reviewers criticized the high cost of treatment and noted that the physical facility and grounds were old and not modernized. Some also mentioned concerns regarding understaffing and a perceived focus on financial aspects over patient care.
AI-generated summary of 21 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT LUTHERAN HOSPITAL - ALCOHOL AND DRUG RECOVERY CENTER</strong></p> <p>Located in Cleveland, Ohio, Lutheran Hospital's Alcohol and Drug Recovery Center (ADRC) offers <strong>outpatient treatment</strong> to individuals struggling with substance use disorder, mental health problems, and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>. The hospital is also one of only 21 hospital-based treatment facilities in Ohio (just <a href="https://wwwdasis.samhsa.gov/webt/state_data/OH17.pdf" target="_blank">5.1 percent</a>) to provide medically managed <strong>inpatient detox</strong>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Prior to beginning treatment, clients undergo a comprehensive <strong>medical and psychological assessment</strong>. Inpatient detox is designed to stabilize the individual, preparing clients to transition to outpatient care. Most clients remain in detox for three to four days. </p> <p>Outpatient options include a <strong>partial hospitalization program (PHP)</strong>, which is available in <a href="https://wwwdasis.samhsa.gov/webt/state_data/OH17.pdf" target="_blank">13.7 percent</a> of outpatient treatment facilities in Ohio. The PHP involves eight hours of programming per day, which includes educational workshops, <strong>group therapy</strong>, medication management, and <a href="https://www.recovery.org/pro/articles/how-a-non-religious-journalist-makes-a-case-for-aa-in-2017/" target="_blank">12-step</a> facilitation. </p> <p>The facility also offers an <strong>intensive outpatient program (IOP)</strong>, which focuses on <a href="https://www.recovery.org/pro/articles/sad-lets-talk-about-seasonal-affective-disorder-and-relapse/" target="_blank">relapse prevention</a> and meets less frequently. In addition, the hospital runs <strong>family support groups</strong>, provides specialized services for professional athletes, and offers a <strong>special program for patients over the age of 65</strong>. In 2017, just <a href="https://wwwdasis.samhsa.gov/webt/state_data/OH17.pdf" target="_blank">9.5 percent</a> of Ohio treatment facilities offered specialized groups for seniors.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the facility’s website, ADRC’s treatment team consists of <strong>board-certified psychiatrists</strong>, licensed registered nurses, and certified professional counselors specializing in chemical dependency. </p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Smoking is prohibited on the hospital’s campus, and clients are not allowed to bring cell phones, laptops, or other electronic devices with them to treatment.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The three former clients surveyed by Rehabs.com to date gave ADRC mostly <strong>positive feedback</strong>. While they noted that costs were high and that the programs were best for short-term care, all three indicated that their treatments were successful. "It helped much," wrote one anonymous alum in a representative review.</p> <p>While the comments focused mainly on the facility's medical offerings, Lutheran Hospital as a whole earned an average rating of <strong>3.3 out of five stars</strong> based on 73 Google reviews.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>To date, the seven loved ones polled by Rehabs.com gave ADRC mostly <strong>positive feedback</strong>. They indicated that the staff were helpful and highly trained, and noted that they felt included in the treatment process. Loved ones also appreciated the facility's visitor and communication policies, as well as the aptitude of staff. "Advanced technology and best doctors," one anonymous family member wrote in a representative review. "Loved the staff and they made us all feel loved." </p> <blockquote> <p>Connectivity & Visitor Policy: 4.6/5<br /> Staff Experience and Training: 4.5/5<br /> Family Participation: 4.3/5</p> </blockquote> <p>Lower ratings were awarded to the facility for its cleanliness, affordability, and holistic offerings, and one family member reported that the facility could improve its aftercare and follow-up procedures.</p> <blockquote> <p>Cleanliness and Upkeep: 3.3/5<br /> Holistic Offerings: 3/5<br /> Affordability: 2/5</p> </blockquote> <p>Ultimately, though, the respondents reported that they would recommend Lutheran Hospital's ADRC to others.</p> <blockquote> <p>Likelihood to Recommend: 4/5</p> </blockquote> <p><strong>WHAT STAFF SAY</strong></p> <p>To date, the three staff members polled by Rehabs.com provided mostly <strong>positive feedback</strong>. While two of the three respondents indicated that the building itself could use some updates, all three described the hospital as a first-rate facility, with one staffer highlighting its progressive approach to treating co-occurring disorders. “This facility specializes in dial diagnosis treatment so that mental health issues were never taboo nor ignored,” they wrote. </p> <p><strong>FINANCING</strong></p> <p>According to its website, Cleveland Clinic accepts <strong>most major insurance plans</strong>, including those from Aetna, Anthem BCBS, and Humana. Financial assistance is available for individuals without insurance.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=Lutheran+Hospital+-+Alcohol+and+Drug+Recovery+Center+in+Cleveland%2C+OH&oq=Lutheran+Hospital+-+Alcohol+and+Drug+Recovery+Center+in+Cleveland%2C+OH&aqs=chrome..69i57.225j0j7&sourceid=chrome&ie=UTF-8#lrd=0x8830f06e943fdfc3:0x8d2c481c80a9d627,1,,," target="_blank">GoogleReviews</a></small></p>
— Susan Linney · 2019-02-27 11:19:13 PST
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