Recovery Brands, LLC
📍 2100 Stantonsburg Road, Greenville, NC 27835
📞 2528474100 Full profile & reviews Claim this listing
Reviewers frequently praised the facility's compassionate staff, effective treatment plans, and organized schedules. However, some criticized the lack of cleanliness, safety concerns regarding the patient population, and high costs. There were also conflicting reports regarding staff attitudes and whether patients felt treated as individuals.
AI-generated summary of 8 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT BEHAVIORAL HEALTH AT VIDANT MEDICAL CENTER</strong></p> <p>Vidant Medical Center, the flagship facility of healthcare network Vidant Health, provides behavioral and physical health care. The behavioral health department provides treatment for clients dealing with mental and emotional conditions like depression, anxiety, and mood disorders. <strong>Inpatient care</strong> is available for those dealing with substance abuse. Outpatient care is available in six adult and child clinics operated by the facility.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>A <strong>dedicated acute care unit</strong> provides medication adjustment and management, interdisciplinary care, and as much programming as the client is comfortable with.</p> <p>The general inpatient program also includes medication management, as well as <strong>individual, group, and family therapy;</strong> educational sessions on topics including assertiveness, codependency, and grief and loss; and <strong>exercise, wellness, and relaxation therapy.</strong> Holistic options include <strong>spirituality groups,</strong> animal-assisted therapy, non-denominational worship, and <strong>aquatic therapy.</strong></p> <p>Treatment in the behavioral health department at Vidant Medical Center begins with an assessment used to create an individualized treatment plan.</p> <p>Clients involved in inpatient care may participate in individual, group and family sessions, exercise, as well as wellness and relaxation therapy. Animal-assisted therapy, medication management, community re-entry outings, and spirituality groups are also available.</p> <p>For those dealing with severe depression, psychosis, and suicidal tendencies may use electrotherapy.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Vidant Medical Center employs a team of medical doctors, nurses, therapists, social workers, and psychologists.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The hospital has more than 900 beds available and hosts more than 50 in the behavioral health unit. The eight individuals polled by Rehabs.com gave Vidant Medical Center an average rating of 3.57 stars for the facility’s accommodations and 3.5 stars for its cleanliness.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The sole alum polled by Rehabs.com to date gave Vidant Medical Center negative ratings with one out of five stars for its holistic activities, family participation, affordability, and exercise and leisure activities. The only positive rating was four stars for the the center’s discharge policy. The individual noted that strengths of the center included “compassionate staff, organized and well-managed schedule, small facility with a high patient to staff ratio.” However, the alum noted that the facility lacked cleanliness and safety procedures and wrote: “treatment of patients like they are numbers instead of individuals,” as facility weaknesses.</p> <p>On the center’s Facebook page, which it can manage, Vidant Medical Center as a whole earned an average rating of 4.3 out of five stars based on 694 reviews. <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> On Yelp, six reviewers gave the center an average rating of 3.5 stars while 15 reviewers on Google gave the facility 2.5 out of five stars. <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Six loved ones gave mostly positive feedback to Rehabs.com at this time of writing. On average, the six individuals gave ratings of 3.67 out of five stars for the staff’s level of experience and training and holistic offerings. They gave four out of five stars to Vidant Medical Center’s counseling options and cleanliness. However, two individuals left negative commentary. One wrote: “The employee was mean act as if they did not know there job.” Another wrote: “They may release some patients too soon and they have to return."</p> <p><strong>WHAT STAFF SAY</strong></p> <p>The sole staff member surveyed by Rehabs.com to date gave negative feedback for care given at Vidant Medical Center. The anonymous employee wrote that the facility was “too expensive” and gave ratings of three-, two- and one-stars to 15 evaluated categories. They gave a low rating of two out of five stars to the center’s treatment effectiveness, holistic offerings, and exercise options. </p> <p><strong>FINANCING</strong></p> <p>Vidant Medical Center accepts most PPO, POS, and EPO insurance plans such as Aetna, Cigna, and United Healthcare but specifies that clients with HMO plans may be “restricted to in-network providers.” The center also accepts <strong>TRICARE, Medicaid, and Medicare</strong></p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a><a href="https://www.facebook.com/VidantMedicalCenter/" target="_blank">https://www.facebook.com/VidantMedicalCenter/</a> </small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a><a href="http://www.yelp.com/biz/vidant-medical-center-greenville" target="_blank">http://www.yelp.com/biz/vidant-medical-center-greenville</a> </small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a>https://goo.gl/DnNuUw</small></p>
— Kaitlyn Arford · 2018-01-10 08:00:25 PST
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