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📍 901 S New Hope Rd, Gastonia, NC 28054
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<p><strong>ABOUT PARTNERS BEHAVIORAL HEALTH MANAGEMENT</strong></p> <p>With offices in Gastonia, Elkin, and Hickory, western North Carolina, Partners Behavioral Health Management is a <strong>publicly funded organization</strong> that connects individuals struggling with substance abuse, mental health disorders, and disabilities with appropriate services. Substance abuse services comprise varied <strong>detox, residential, and outpatient services for adults and youth,</strong> including a medication-assisted opioid maintenance program offered in conjunction with other substance abuse programs.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Partners provides very little detail about its program specifics, however, an alum polled by Rehabs.com indicated that treatment was <strong>strongly based on the 12-Steps</strong> and also had a definite faith component.</p> <p>Partners offers <strong>both outpatient and inpatient detox services,</strong> both of which include referrals to continuing care services. The organization also offers a mobile crisis team that will meet individuals at a safe location to provide immediate services and develop a plan, plus a <strong>24-hour-monitored treatment center,</strong> where clients can withdraw from substances and begin to recover, while also receiving treatment for other behavioral health disorders. Partners also runs group and supervised homes with supervision at a variety of intensities: low, medium, and high. </p> <p>Outpatient options include <strong>a partial hospitalization program (PHP), an intensive outpatient program (IOP),</strong> and general outpatient care, all of which provide individual, group, and family therapy. And the organization also offers an innovative <strong>telepsychiatry program,</strong> primarily designed to help those living in rural communities.</p> <p>The facility also offers crisis, inpatient, outpatient, and in-home treatment for youth.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>There is currently no information provided by the facility regarding its treatment staff, however, Partners does run a training academy in order to keep local behavioral healthcare providers up-to-date with the latest developments. The single alum polled by Rehabs.com to date on the staff's level of training and experience gave it five out of five stars.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>There is currently no information provided by the facility regarding its living arrangements and related offerings; however, the single alum polled by Rehabs.com to date gave the facility five stars for its cleanliness, three stars for its accommodations and its meals, and two stars for its exercise and leisure offerings.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The single alum polled by Rehabs.com to date would strongly recommend Partners Behavioral Health Management. "Staff was available any time I needed to talk. Learned great coping skills," Jane wrote, while also describing the staff as "caring and understanding." Jane gave the facility five out of five stars for its family participation and treatment for co-occurring disorders, and four stars for its counseling options and treatment effectiveness, but just one star for its holistic offerings. "Drugs were in the facility," she added, in another note of complaint.</p> <p>At the time of this writing, <strong>secondary sites yielded almost exclusively positive coverage:</strong> Partners had a 4.7-star average rating based on 14 reviews on Facebook, where the organization can manage its own page.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> The only negative reviewer, who gave the facility two stars, left no accompanying commentary. "I love this place. It is helping me alot. Thank you all so much," N.S. wrote in a representative positive review.</p> <p><strong>WHAT STAFF SAY</strong></p> <p><strong>Staff reviews uncovered by Rehabs.com to date were mostly positive:</strong> at the time of this writing, Partners Behavioral Health Management (as a whole organization) had a 3.2-star average rating based on five reviews on Indeed.com,<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> and on Glassdoor, a single four-star rating.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> The two negative reviews among the seven cited poor management and inexperienced staff. "Refused to allow staff to demonstrate potential skills," one former employee wrote in a representative review to Indeed; however, the other reviewers <strong>repeatedly spoke highly of their coworkers and the organization's work:</strong> "I really loved this job. My co-workers were wonderful and it was a wonderful work environment... The most enjoyable part of my job was the ability to feel like I was helping someone and to share that experience with others," one reviewer wrote in a representative positive review on Indeed.</p> <p><strong>FINANCING</strong></p> <p>Partners Behavioral Health <strong>receives federal, state, and local funding,</strong> and also offers a limited amount of services for individuals and families who qualify for Medicaid. The single alum polled by Rehabs.com to date on the center's affordability gave it five out of five stars.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.facebook.com/pg/partnersbhm/reviews/" target="_blank">https://www.facebook.com/pg/partnersbhm/reviews/</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.indeed.com/cmp/Partners-Behavioral-Health-Management/reviews" target="_blank">https://www.indeed.com/cmp/Partners-Behavioral-Health-Management/reviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.glassdoor.com/Reviews/Partners-Behavioral-Health-Management-Reviews-E1435674.htm" target="_blank">https://www.glassdoor.com/Reviews/Partners-Behavioral-Health-Management-Reviews-E1435674.htm</a></small></p>
— Melanie Green · 2018-02-01 10:01:23 PST
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