Recovery Brands, LLC
📍 501 Billingsley Rd., Charlotte, NC 28211
📞 7044442400 Full profile & reviews Claim this listing
<p><strong>ABOUT ATRIUM HEALTH — SUBSTANCE ABUSE TREATMENT PROGRAMS</strong></p> <p>With more than 900 locations, including hospitals and emergency departments, not-for-profit Atrium Health (formerly known as Carolinas HealthCare System) is one of the largest healthcare systems in the southeast. In Charlotte, N. C., the facility offers <strong>outpatient treatment options</strong> to adults struggling with substance disorder and/or mental health problems. The facility is also one of 31 hospital-based treatment facilities in North Carolina (just <a href="https://wwwdasis.samhsa.gov/webt/state_data/NC17.pdf" target="_blank">3.2 percent</a>) to provide <strong>medical detox</strong>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>All clients receive a <strong>comprehensive assessment</strong> upon admission to determine the most appropriate level of care. Treatment is <strong>12-step-based</strong> and aims to take a <a href="https://www.recovery.org/topics/find-a-top-holistic-rehab-center/" target="_blank">holistic</a> approach to addiction, addressing the mental, physical, and spiritual well-being of each client, in addition to medical concerns. </p> <p>Outpatient options include an <strong>intensive outpatient program (IOP)</strong>, which is a modality offered by less than half (<a href="https://wwwdasis.samhsa.gov/webt/state_data/NC17.pdf" target="_blank">41.1 percent</a>) of treatment facilities in the North Carolina. Atrium also offers <a href="https://www.recovery.org/topics/medication-assisted-treatment/" target="_blank">medication-assisted treatment (MAT)</a> for clients battling <a href="https://www.recovery.org/pro/articles/why-are-opiate-addicts-so-hard-to-treat/" target="_blank">opioid dependency</a> and is among the <a href="https://wwwdasis.samhsa.gov/webt/state_data/NC17.pdf" target="_blank">46.4 percent</a> of North Carolina substance abuse treatment facilities to provide specialized groups for clients with <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>.</p> <p>IOP may include <strong>individual, group, and family counseling sessions</strong>, 12-step workshops, coping skills training, and educational classes. Clients struggling with co-occurring mental health concerns may also receive <strong>ongoing medication management</strong>. </p> <p>Clients who successfully complete their treatment programs may take advantage of Atrium Health's <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</a> services, which include addiction education, <strong>group meetings</strong>, and programming for family members.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the facility's website, the treatment team includes psychiatrists, registered nurses, master's-level mental health professionals, and therapists. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>To date, the three alumni surveyed by Rehabs.com gave Atrium Health <strong>mostly positive feedback</strong>. They described the majority of staff as helpful and compassionate, and indicated that the program provided a variety of effective therapeutic treatment choices. "Quality of options offered including therapy as well as counseling, group sessions, group activities and many other treatment modalities used," an anonymous alum wrote in a representative review.</p> <p>Former clients were less enthusiastic about the facility on Google<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small>, where it earned an average rating of just <strong>2.2 out of five stars</strong> based on 77 reviews. The majority of alumni who left comments complained about issues such as rude and insensitive staff, <strong>disorganized administrative and billing procedures</strong>, long wait times, and poor customer service. "The billing/insurance staff is extremely disorganized," Alex reported in a representative review. "I was double-charged for co-pays on multiple occasions without a refund... It is extremely challenging to schedule appointments and you rarely receive return phone calls."</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The sole loved one polled by Rehabs.com at the time of this writing gave Atrium Health mostly positive feedback. They reported that their family member's condition improved as a result of their treatment and described the facility's staff as "Nice,tolerate workers."</p> <p><strong>FINANCING</strong></p> <p>According to its website, Atrium Health accepts <strong>some major insurance plans</strong> and may offer financial assistance to clients who quality.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=Carolinas%20HealthCare%20System%20-%20Substance%20Abuse%20Treatment%20Programs%20in%20Charlotte%2C%20NC&oq=Carolinas+HealthCare+System+-+Substance+Abuse+Treatment+Programs+in+Charlotte%2C+NC&aqs=chrome..69i57.190j0j7&sourceid=chrome&ie=UTF-8&npsic=0&rflfq=1&rlha=0&rllag=35209086,-80829318,3035&tbm=lcl&rldimm=2340896177749700357&lqi=ClFDYXJvbGluYXMgSGVhbHRoQ2FyZSBTeXN0ZW0gLSBTdWJzdGFuY2UgQWJ1c2UgVHJlYXRtZW50IFByb2dyYW1zIGluIENoYXJsb3R0ZSwgTkMZYsZjwjB8vjtaQAo-Y2Fyb2xpbmFzIGhlYWx0aGNhcmUgc3lzdGVtIHN1YnN0YW5jZSBhYnVzZSB0cmVhdG1lbnQgcHJvZ3JhbXM&ved=2ahUKEwjQls3V76fgAhUthuAKHYMbA0IQvS4wAXoECAYQKA&rldoc=1&tbs=lrf:!2m1!1e2!2m1!1e3!3sIAE,lf:1,lf_ui:2#rlfi=hd:;si:2340896177749700357,l,ClFDYXJvbGluYXMgSGVhbHRoQ2FyZSBTeXN0ZW0gLSBTdWJzdGFuY2UgQWJ1c2UgVHJlYXRtZW50IFByb2dyYW1zIGluIENoYXJsb3R0ZSwgTkMZYsZjwjB8vjtaQAo-Y2Fyb2xpbmFzIGhlYWx0aGNhcmUgc3lzdGVtIHN1YnN0YW5jZSBhYnVzZSB0cmVhdG1lbnQgcHJvZ3JhbXM;mv:!1m2!1d35.364601!2d-80.7347034!2m2!1d35.076934!2d-80.9598321" target="_blank">GoogleReviews</a></small></p>
— Susan Linney · 2019-02-27 11:01:09 PST
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