Recovery Brands, LLC
📍 21 Bloomingdale Road, White Plains, NY 10605
📞 8886945700 Full profile & reviews Claim this listing
Reviewers frequently praised the facility's clean accommodations, quality food, and the relatable nature of the staff and doctors. However, some individuals criticized the strict rules and restrictions on personal freedoms, while others noted issues with staff listening skills and waiting times for medication.
AI-generated summary of 7 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT NEW YORK-PRESBYTERIAN/WEILL CORNELL MEDICAL CENTER- WESTCHESTER DIVISION- WHIT PLANS, NY</strong></p> <p>NewYork-Presbyterian Westchester Division, located in White Plains, New York, offers <strong>inpatient and outpatient treatment</strong> to children, adolescents, and adults struggling with mental health, behavioral disorders, and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">dual diagnosis</a>. The facility operates as one of three NewYork-Presbyterian/Weill Cornell Medical Center locations; the other two are located in Manhattan. </p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>To be admitted, clients may contact the facility by phone 24 hours a day, 7 days a week. Immediate admissions are available in emergency situations, and the admissions process begins with a two to four hour assessment. The results of the assessment will direct what treatment program the client is admitted to: inpatient, partial hospitalization,<br /> day hospital, community residence, or outpatient clinic. </p> <p>The facility’s program uses <strong>evidence-based treatments</strong> and <strong>cognitive behavioral therapy (CBT)</strong> to treat a wide range of mood, psychotic, personality, eating, and geriatric psychiatry disorders. Throughout treatment, clients receive <strong>individual and group therapy, medication management, and psychosocial rehabilitation</strong>. Participants may receive medication prescribed by a doctor or nurse practitioner throughout their stay as necessary. </p> <p>Families are included in the treatment program through family therapy, parent support groups, and family consultations. NewYork-Presbyterian Westchester Division also offers unique treatments and therapy including a <strong>therapy dog program, meditation, aromatherapy, and yoga</strong>. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The treatment team at NewYork-Presbyterian Westchester Division includes psychiatrists, psychologists, nurses, physicians, pharmacists, nutritionists, nurse practitioners, treatment care coordinators, social workers, and psychosocial rehabilitation staff.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>NewYork-Presbyterian Westchester Division has <strong>270 beds</strong> for varying levels of psychiatric care. Each unit of the facility has a comfortable dining room where clients eat together and snacks available throughout the day. </p> <p>The facility’s deluxe inpatient unit, The Haven at Westchester, offers a secure, hotel-like setting with <strong>private rooms</strong> and concierge services for <strong>adults 18 and older</strong>. Residents of The Haven are offered daily menu choices featuring meals prepared by a gourmet chef. Each client also has a personal phone, computer access, and in-room television. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At time of writing the three alumni polled by Rehabs.com gave <strong>generally positive reviews</strong>. The anonymous clients gave the facility four and five out of five stars for affordability, and four stars for cleanliness. All three alumni agreed that the facility is adequately equipped and staffed to treat <a href="http://www.recovery.org/topics/dual-diagnosis-recovery" target="_blank">co-occurring mental health problems</a>. One alum wrote, “I highly recommend this facility. They work with their patients and ensure that no one slips through the cracks.” </p> <p>When asked about weaknesses of the facility, alumni cited the numerous rules and restrictions they thought were excessive. Some staff members also recieved criticism: with accusations that they “don’t listen to the patient.” </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The three loved ones polled by Rehabs.com to date gave <strong>positive feedback</strong> regarding the facility. The three loved ones gave high four or perfect five star ratings to several categories, including family participation, cleanliness, connectivity, affordability, and the staff's level of training and experience. When asked about strengths of the facility, they mentioned the staff and doctors, “beautiful grounds” and timely service. One loved one wrote, “My wife's niece was treated there and is in recovery now for five years or better, they were wonderful .” </p> <p><strong>FINANCING</strong></p> <p>There is currently no information provided by NewYork-Presbyterian Westchester Division regarding its costs. The facility <strong>accepts insurance</strong> from commercial insurance carriers, HMOs, <strong>Medicare, and Medicaid</strong>. The Westchester Division also offers a “charity care” program for clients who need <strong>financial assistance</strong> in paying for treatment.</p>
— Morgan Williams · 2017-12-12 07:59:46 PST
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