Recovery Brands, LLC
📍 30 Crescent Avenue, Saratoga Springs, NY 12866
📞 5185843600 Full profile & reviews Claim this listing
Reviewers frequently praised the compassionate, supportive, and well-trained staff, as well as the facility's open environment and inclusion of family in treatment. However, some criticized the high cost, perceived understaffing, and issues with cleanliness and maintenance. Others felt that patient stays were too short for adequate recovery and noted a lack of structured activities or enforced routines, particularly regarding education and hygiene for younger patients.
AI-generated summary of 22 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT FOUR WINDS SARATOGA</strong></p> <p>Four Winds Hospitals operates two campuses in New York State, both of which provide <strong>inpatient and outpatient mental-health services</strong> for children, adolescents, and adults. The Saratoga facility, located 30 minutes north of Albany, treats individuals struggling with substance abuse along with a range of other mental and behavioral health disorders.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Inpatient services are offered in the short term, generally lasting <strong>seven to nine days for adults.</strong> For substance abuse treatment, the facility uses a standard roster of psychiatric evaluation, <strong>individual, group, and family therapy</strong>, skills building, recreational activities and expressive therapies, and discharge planning. These are supplemented with <strong>dialectical behavior therapy (DBT)</strong> and concurrent treatment for individuals struggling with dual diagnosis, with a focus on relapse prevention and continuing care.</p> <p>A partial hospitalization program (PHP) runs five days per week, 9 a.m. 4 p.m., and an <strong>intensive outpatient program (IOP)</strong> runs five afternoons a week, though participants are expected to attend only three or four sessions weekly. There are also dedicated IOPs and general outpatient care for children and adolescents.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The multidisciplinary team includes psychiatrists, nurse practitioners, psychologists, social workers, nursing staff, activity therapists, and other mental health professionals. The 16 individuals polled by Rehabs.com to date on the staff’s level of training and experience gave it an average rating of four out of five stars.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The facility has <strong>88 beds</strong>. Though it is a hospital, Four Winds Saratoga aims to provide <strong>a comfortable, home-like setting:</strong> treatment rooms and sleeping quarters are cheerfully decorated with colorful artwork and linens, and outdoor play areas and picnic tables surround the facility, allowing residents to enjoy the natural beauty of Saratoga Springs. There is an on-site school. All residents are expected to eat in the dining hall, unless indicated otherwise. The 16 individuals polled by Rehabs.com to date on the center’s cleanliness gave it an average rating of 4.25 out of five stars.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Of the four alumni reviews submitted to Rehabs.com to date, <strong>two were positive and two mixed.</strong> In general they concurred that <strong>the center’s counseling options were average to excellent,</strong> awarding three, four, and five star ratings. In their comments, <strong>they repeatedly praised the facility’s staff, describing them as caring, well-trained,</strong> and prepared to go above and beyond the call of duty. “It gave support that helped me to turn my life in a positive direction. It offers many resources to help patients overcome their problems,” one anonymous reviewer wrote. “Structured to the point of stiffness,” another added.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p><strong>Of the 16 reviews submitted by loved ones to Rehabs.com to date, 11 were positive, four mixed, and one negative.</strong> The 13 individuals polled on the facility’s offerings in a variety of treatment metrics gave it average ratings of 3.85 stars for its family program and counseling options and 2.92 stars for its holistic offerings.</p> <p><strong>Reviewers’ commentary yielded some mixed results.</strong> More than one reviewer noted that treatment included helpful, supportive extended care — but some other reviewers claimed that the program was not long enough to make a difference. In other comments, staff were described as understanding, helpful, and compassionate, the family program was praised, and <strong>several reviewers spoke highly of the freedom offered by the program:</strong> “There are no concrete walls, free to roam outside, there is a pool, volleyball,etc.,” one anonymous reviewer wrote in a representative review.</p> <p>However, one reviewer felt that there was too much freedom: “Lets children basically do as they want,” the anonymous reviewer wrote. Elsewhere, one reviewer complained of a lack of amenities and another added: “They are a little under staffed” — neither criticism was mentioned in other reviews.</p> <p><strong>FINANCING</strong></p> <p>Four Winds does not publish its rates online; however, the facility’s website states that most insurance policies are accepted, <strong>including Medicare and NY State Medicaid</strong>. The 16 individuals polled by Rehabs.com to date on the center’s affordability gave it an average rating of 3.75 out of five stars.</p>
— Patrick Greeley · 2017-12-11 08:24:41 PST
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