Recovery Brands, LLC
📍 320 West Montauk Highway, Hampton Bays, NY 11946
📞 6317283100 Full profile & reviews Claim this listing
Reviewers frequently praised the facility's staff, clean accommodations, and structured programs, with some crediting the center for their sobriety. However, others criticized a perceived lack of compassion from some staff members, outdated facilities, and the rapid pace of the 12-step approach. Opinions were mixed regarding the quality of the food and the overall effectiveness of the treatment.
AI-generated summary of 10 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT LONG ISLAND CENTER FOR RECOVERY</strong></p> <p>Long Island Center for Recovery (LICR), located in Hampton Bays, N.Y., provides <strong>residential and outpatient programming for adults</strong> struggling with substance use disorders. Only <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY17.pdf" target="_blank">3.6 percent (30)</a> of New York’s 842 treatment facilities provide non-hospital, residential-based medical detox services available at LICR. </p> <p>The center prioritizes serving labor union workers, first responders, veterans, <strong>activity duty military members</strong>, and their families. Specialized care for the latter two groups is available at just <a href="https://wwwdasis.samhsa.gov/dasis2/nssats/2017_nssats_rpt.pdf" target="_blank">10 and 12 percent</a> of facilities nationwide. LICR, which accepts clients from across the country, is also affiliated with the <a href="https://www.rehabs.com/listings/florida-center-for-recovery-2795893221/" target="_blank">Florida Center for Recovery</a> in Fort Pierce.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Individuals are frequently admitted to Long Island Center for Recovery within 24 hours of an initial call. Following a preliminary assessment over the phone, clients receive <strong>comprehensive evaluations</strong> performed by medical and counseling staff members on-site. Staff is available to assist clients in arrangements for treatment, coordinating with employee assistance programs and addressing legal, transportation, and family communication concerns. </p> <p><strong>Detox typically lasts about seven days</strong>, and the most common residential treatment program at LICR is designed to last 30 days, according to the facility’s website. In addition to facilitating <strong>12-step participation</strong> and utilizing evidence-based modalities such as cognitive behavioral therapy, LICR also offers an array of <a href="https://www.recovery.org/forums/discussion/7265/what-is-holistic-treatment-and-how-can-it-help" target="_blank">holistic programming</a>. Residents may participate in yoga, reiki, creative writing and art therapy, <strong>equine therapy</strong>, and <a href="https://www.recovery.org/treatment-therapy/meditation/" target="_blank">meditation</a>. </p> <p>Data is not available on the availability of addiction treatment specially <strong>tailored for first responders</strong>, but the LICR program is among the well <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY17.pdf" target="_blank">below half (40.6 percent)</a> of New York facilities to provide specialized care for individuals who have experienced trauma. Clients have access to <a href="https://www.army.mil/article/44335/rapid_resolution_therapy" target="_blank">rapid resolution therapy</a>, which is a trauma-oriented modality recommended by the military.</p> <p>In addition to its residential program and detox services, LICR also provides a 21-session outpatient <strong>Driving While Intoxicated (DWI) program</strong> and outpatient <a href="https://www.recovery.org/drug-treatment/extended-recovery/" target="_blank">aftercare</a>.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the facility’s website, Long Island Center for Recovery is family-owned and operated, since 1995. The treatment team includes social workers, nurses, and licensed addiction counselors. A staff dietitian is also available to accommodate nutritional needs.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The 50-bed Long Island Center for Recovery provides <strong>semi-private bedrooms with private baths</strong>. The facility features a koi pond, basketball court, <strong>workout equipment</strong>, billiards, table tennis, and a music room. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Five of the six alumni polled by Rehabs.com to date would recommend Long Island Center for Recovery to others. While the outlier critical alum reported that staff lacked compassion for clients, other alumni described staff as “attentive, caring,” “beyond helpful,” “understanding,” and “friendly."</p> <blockquote> <p>Staff Experience and Training: 4.2/5</p> </blockquote> <p>Former clients also gave favorable feedback for accommodations. Two complimented the food, others <strong>highlighted the value of the facility’s recreational opportunities in recovery</strong>, and one cited “comfort” as a strength. Nevertheless, despite the center’s emphasis on alternative therapeutic practices, alumni awarded relatively low ratings in that area. However, one alum wrote: "They provide exactly what an inpatient center should: structure, guidance, care and just enough freedom to feel empowered again."</p> <blockquote> <p>Cleanliness and Upkeep: 4.2/5<br /> Exercise and Leisure Activities: 3/5<br /> Holistic Offerings: 2.3/5</p> </blockquote> <p>Feedback for LICR on Google, where 14 individuals rated the facility 3.7 out of five stars on average, echoed sentiments on Rehabs.com, <strong>highlighting caring staff and long-term success in recovery</strong>. In a representative review, one alum wrote: “They taught me how to help myself.”<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Criticism focused on <strong>poor communication</strong> and what two reviewers identified as inadequate <a href="https://www.recovery.org/co-occurring-disorders/recovery/" target="_blank">dual diagnosis treatment</a>.</p> <p>Eight alumni reviewers were split on Yelp, averaging a rating of 2.9 out of five stars.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> Two echoed alumni reviews elsewhere of unsympathetic staff, and two reported a dirty setting. By contrast, others depicted the staff as understanding and respectful, also <strong>emphasizing the clients’ personal responsibility</strong>. Long Island Center for Recovery’s official Facebook page, which its staff may monitor, had a rating of 4.8 out of five, based on the opinion of 50 people.<small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>All four loved ones polled by Rehabs.com rated their likelihood to recommend the facility to others three out of five stars. However, loved ones gave moderately positive ratings concerning the staff and amount of family involvement. </p> <blockquote> <p>Staff Experience and Training: 3.5/5<br /> Family Participation: 3.3/5</p> </blockquote> <p>Opinions concerning accommodations were likewise moderately positive. "Nice home atmosphere," one loved one wrote. </p> <blockquote> <p>Exercise and Leisure Activities: 3.8/5<br /> Cleanliness and Upkeep: 3.7/5</p> </blockquote> <p>Elsewhere, feedback for LICR from friends and family was polarized. Four Yelp reviewers were <strong>split on the thoroughness of treatment provided</strong>. One otherwise favorable review shared others' more critical views of the facility’s financial processes and communication.</p> <p><strong>FINANCING</strong></p> <p>Long Island Center for Recovery accepts coverage from most insurance companies and lists about a dozen union plans (including NYPD and FDNY) on the facility’s website. To date, the five individuals who were polled by Rehabs.com on costs gave moderate ratings. </p> <blockquote> <p>Affordability: 3/5</p> </blockquote> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=long+island+center+for+recovery&rlz=1C1CHBF_enUS725US725&oq=long+island+center+for+recovery&aqs=chrome..69i57j69i60l3j0l2.8496j0j7&sourceid=chrome&ie=UTF-8#lrd=0x89e8f2fa74beaeef:0x3d7e05aa032c50a9,1,,," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/long-island-center-for-recovery-hampton-bays" target="_blank">https://www.yelp.com/biz/long-island-center-for-recovery-hampton-bays</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.yelp.com/not_recommended_reviews/long-island-center-for-recovery-hampton-bays" target="_blank">https://www.yelp.com/not<em>recommended</em>reviews/long-island-center-for-recovery-hampton-bays</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a> <a href="https://www.facebook.com/pg/LICR-Long-Island-Center-for-Recovery-Inc-152007704874050/reviews/" target="_blank">https://www.facebook.com/pg/LICR-Long-Island-Center-for-Recovery-Inc-152007704874050/reviews/</a></small></p>
— Rini Cobbey · 2019-02-23 10:54:01 PST
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