Recovery Brands, LLC
📍 76 Guy Park Avenue, Amsterdam, NY 12010
📞 5188434410 Full profile & reviews Claim this listing
Reviewers frequently praised the staff's supportive nature, the educational groups, and the effective one-on-one counseling. However, many criticized the strict and sometimes impersonal admission process, limited communication with family, and inconsistent staff availability. While some found the aftercare planning helpful, others described it as inadequate.
AI-generated summary of 10 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
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<p><strong>ABOUT ST. MARY’S HEALTHCARE AMSTERDAM</strong></p> <p>Operated by St. Mary’s Healthcare in New York state, St. Mary’s Healthcare Amsterdam is one of New York’s <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY17.pdf" target="_blank">596 private, nonprofit treatment organizations</a>. It provides <strong>an outpatient clinic in Amsterdam</strong> that offers <strong>medical detox and outpatient treatment</strong> for individuals affected by substance abuse. The clinic <strong>accommodates Spanish-speaking individuals</strong> and clients with <strong><a href="https://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a></strong>. St. Mary’s also operates a <strong>14-bed residential unit</strong> at its nearby, main location.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>St. Mary’s Healthcare Amsterdam is one of only <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY17.pdf" target="_blank">76 (nine percent) of outpatient facilities in New York to offer detox services</a>. Prospective clients in need of <strong>medical detox</strong> should report to the emergency department for assessment. There, clients meet with a team of substance abuse specialists to determine their medical and physical condition to see if detox is advisable. Once admitted, clients can complete the detox program and transition into outpatient services. <strong>Crisis services</strong> are available 24 hours.</p> <p>The inpatient detox program is focused on alcohol withdrawal. Opioid detoxification is available on an outpatient basis. St. Mary's Healthcare Amsterdam is <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY17.pdf" target="_blank">one of the 516 (61.3 percent) of New York treatment facilities</a> able to prescribe Suboxone.</p> <p>They come back to the clinic for treatments and monitoring while using various methods to minimize withdrawal symptoms. Methadone is the medication used during this program, and <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY17.pdf" target="_blank">9.3 percent of New York’s recovery population</a> participated in methadone treatments in 2017. </p> <p>After detox, clients can participate in the outpatient program to continue treatment. The program includes a combination of counseling, various therapies, and the development of a support network. Clients have weekly therapy sessions, as well as group counseling sessions. <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help/" target="_blank">Family counseling</a> is provided and highly encouraged to create a support network. </p> <p>Clients still needing withdrawal management for opioids can participate in the methadone clinic. It provides methadone on a periodic basis to reduce the effects of opioid withdrawal so that clients can focus on the therapy and other treatment methods. St. Mary’s has a <strong>methadone maintenance program</strong> which combines medication with psychotherapy for opioid-dependent individuals.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>St. Mary’s Healthcare <strong>employs psychiatrists and counselors</strong>. Medical staff members including addiction technicians and nurses are on staff to help with detox and methadone maintenance. Access to specialists in other fields may be available from nearby facilities. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p><strong>The six alumni surveyed by Rehabs.com to date reported having mixed experiences</strong> at St. Mary’s Healthcare. In their written feedback, alumni celebrated the one-on-one counseling and the staff. “I went into St. Mary’s looking to get clean and they were wonderful,” alum Ashley commented.</p> <p>Some alumni, however, expressed disappointment in the exercise and holistic options available. One alum noted that they wanted more contact with family members during treatment. “I like the facility in general …But their entrance into the program is a bit rough & made me feel like a criminal!” wrote an anonymous alum.</p> <blockquote> <p>Holistic offerings: 2.8/5 stars<br /> Exercise and leisure activities: 2.8/5 stars<br /> Counseling options: 3.2/5 stars<br /> Staff experience and training: 4/5 stars</p> </blockquote> <p>On Google, St. Mary’s Healthcare as a whole received an average rating of <strong>2.7 out of five stars from 47 reviews</strong> to date.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Many alumni provided negative feedback about the billing department and the lack of “good doctors” “on their payroll.” However, three individuals gave the Amsterdam location five out of five stars on Google.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The four loved ones surveyed by Rehabs.com to date shared <strong>mixed feedback on their loved one’s recovery experiences</strong> at St. Mary’s Healthcare. Of those polled on the matter, three loved ones gave three, four, and five out of five stars when asked if they’d recommend the program.</p> <p>One loved one noted how “They are really good about helping people. However, they are also very hard on people, making them want to leave.” A second found the staff “friendly,” yet a third called them “rude,” adding: “They arent really looking out for the people.”</p> <p>In a more negative review, the fourth loved one indicated they wouldn’t recommend the facility because they found its program ineffective: “The client spends too much time alone and is not allowed visitors other than immediate family.” The loved one indicated that there was “Very poor follow-up and pretty much a waste of time.”</p> <p><strong>FINANCING</strong></p> <p>St Mary’s offers <strong>financial assistance</strong> for under- and uninsured clients based on income. It is one of the <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY17.pdf" target="_blank">382 (45.4 percent) of New York facilities</a> that accept Medicare, and some private health insurance plans are accepted.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://tinyurl.com/y76oas6g" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a><a href="https://www.google.com/search?q=St.%20Mary%27s%20Healthcare%20Amsterdam%20in%20Amsterdam%2C%20NY&rlz=1C1OPRA_enUS578US578&ei=37E8XNziAsGOggeVzYjIDA&sa=N&ved=2ahUKEwiD8POJj_vfAhWF8oMKHfGkCk4QvS4wAHoECAAQIQ&biw=1064&bih=1031&npsic=0&rflfq=1&rlha=0&rllag=42950178,-74201780,1543&tbm=lcl&rldimm=3354347681191133484&rldoc=1&tbs=lrf:!2m1!1e2!2m1!1e3!3sIAE,lf:1,lf_ui:2#lrd=0x89de61c65f2e31f3:0x7cba9cf45e615d20,1,,,&rlfi=hd:;si:8987668579740638496;mv:!1m2!1d42.959986!2d-74.1852772!2m2!1d42.940370699999995!2d-74.2182847" target="_blank">GoogleReviews</a></small></p>
— Melanie Green · 2019-01-19 17:26:24 PST
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