Recovery Brands, LLC
📍 400 Sunrise Highway, Amityville, NY 11701
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Reviewers frequently praised the compassionate and professional staff, including counselors and nurses, and described the programs as structured and effective. However, some criticized the high cost of treatment and felt that insurance coverage dictated discharge timing regardless of patient readiness. Others mentioned concerns regarding limited space, crowded conditions, and a need for more robust aftercare referrals.
AI-generated summary of 21 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT NORTH SHORE LIJ - SOUTH OAKS HOSPITAL</strong></p> <p>Located on Long Island, N.Y., in the community of Amityville, South Oaks Hospital is one of the state’s <a href="https://wwwdasis.samhsa.gov/webt/nmhss_state_data/NY17.pdf" target="_blank">110 behavioral and mental health treatment facilities</a>. It offers a full continuum of treatment programs, including <strong>short-term residential, intensive outpatient (IOP) treatment, and outpatient services</strong>. The psychiatric hospital treats children and adolescents seeking treatment for mental health disorders, as well as adults seeking treatment for <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">psychiatric disorders and chemical dependency</a>. To alleviate withdrawal symptoms, South Oaks offers adults <strong>medically-monitored detoxification</strong> services.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>To assist clinicians in developing an individualized program, clients undergo a <strong>psychiatric and, if applicable, substance abuse assessment</strong> before beginning treatment. The goal of South Oaks’ residential program is to stabilize clients and transition them to less intense levels of care. Unlike residential treatment, the average length of the hospital’s residential program is between <strong>five and 15 days</strong>, making it one of the state’s <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY17.pdf" target="_blank">57 short-term treatment facilities</a>. Clients then spend more substantial time undergoing partial hospitalization or outpatient treatment.</p> <p>South Oaks Hospital utilizes a range of <strong>evidence-based treatment modalities</strong> including cognitive-behavioral therapy (CBT), motivational interviewing (MI), and dialectical behavioral therapy (DBT). Using these approaches, the program offers <strong>one-on-one therapy, group counseling sessions</strong>, and (with client consent) family therapy. Only <a href="https://wwwdasis.samhsa.gov/webt/nmhss_state_data/NY17.pdf" target="_blank">71.2 percent of the state’s mental health facilities</a> offer family counseling and services. </p> <p>Individuals seeking treatment for chemical dependency are also introduced to the <strong>12-Steps and attend meetings daily.</strong> The 12-Step program is a favorite option for treatment facilities as <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY17.pdf" target="_blank">74.5 percent of the treatment facilities use it in New York</a>. If appropriate, South Oaks offers <strong>medication-assisted therapy (MAT)</strong> to curb cravings, and clients with primary psychiatric issues receive medication consultation and management to alleviate symptoms.</p> <p>Along with traditional methods, treatment programs incorporate a number of <strong>recreational activities and holistic treatment methods</strong>. These may include ceramics, expressive writing and art, pet therapy, exercise regimens, and guided Tai Chi sessions. Program elements may also include vocational training for adults, and educational resources for adolescents and children. In New York, <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY17.pdf" target="_blank">only 52.3 percent of facilities</a> offer job training and assistance. </p> <p>The facility also offers a range of services for children and adolescents. There are residential and outpatient programs for both age groups and they follow the same model as the adult programs while focusing on the needs of younger age groups. In New York, <a href="https://wwwdasis.samhsa.gov/webt/state_data/NY17.pdf" target="_blank">25.4 percent of facilities have programs for adolescents</a>.</p> <p><a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">Aftercare</a> is available in the form of step-down outpatient programming. IOP sessions are <strong>three to five days per week for three hours</strong> each while general outpatient sessions are more flexible.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>South Oaks Hospital employs a large, <strong>multidisciplinary staff</strong> of medical doctors, psychiatrists, psychiatric nurses, substance abuse and mental health counselors, licensed social workers, child and adolescent psychologists, recreational therapies, and case managers. There are also administrative staff members that can help clients with admission and other administrative tasks, while volunteers are also on hand to help with events and treatments. </p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>In 2013, South Oaks Hospital designated Jennings Hall to better treat its clients recovering from chemical dependency. The hall allocates <strong>24 beds for detoxification and 28 beds for residential rehabilitation</strong>. Offering extensive lounging areas, a dining hall, and an outdoor patio area, the facility is designed to provide a less clinical atmosphere than the hospital. Clients also have access to a state-of-the-art fitness studio and full gymnasium, located on the hospital's campus. The hospital facility is clinical in nature, and filled with medical facilities. There are staff members on hand from a variety of specialties that can help with treatments if needed. There are also individual and group counseling areas, as well as outdoor space for recreational activities. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Rehabs.com has received <strong>nine reviewers to date about South Oaks Hospital and indicated treatment was highly beneficial</strong>. Alumni provided positive feedback about the staff and the structure of the program. Citing counselors as a strength, an anonymous alum commented that the program “made me aware of root problems.” Supporting this opinion, former client Carleen told Rehabs.com: “I thought it was a wonderful program that met my needs. It was very structured and goal orientated.” All of the alumni polled about the counseling options gave the facility four out of five stars and family participation five out of five stars. However, alumni were divided about affordability, with five, four, and two out of five star reviews in this category.</p> <p>On Google, South Oaks Hospital earned an average rating of <strong>2.7 out of five stars from 49 reviews to date</strong>.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> The reviewers indicated that the staff had a tough love approach, with one alum writing how the “staff Doesn’t tolerate any funny business.” Several alumni noted how they felt that they “lost their freedom” while in the facility. The use of medication management had mixed reviews.</p> <p>On Yelp, most of the 20 reviewers would not recommend the facility to others. <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> Reviewers provided negative feedback about the use of medication management, lack of “therapy”, racial segregation, and the poor “phone communications between patient and family members.”</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>About a dozen friends and family also reported <strong>mostly positive experiences</strong> with South Oaks Hospital, describing the staff as “accommodating,” “caring” and “hands on.” However, some loved ones did express concerns over insurance issues and program costs. Although describing the intake area as “very crowded,” a loved one commented: “The facility is a good first step for initial detox, and is equipped to provide adequate treatment.” Additionally, Kath commented that their loved one was made to leave before they were ready. </p> <blockquote> <p>Staff Experience and Training: 4/5<br /> Affordability: 3.3/5<br /> Facility Cleanliness and Upkeep: 4.1/5</p> </blockquote> <p><strong>WHAT STAFF SAY</strong></p> <p>On Indeed, 37 staff members provided feedback about South Oaks Hospital.<small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a></small> Employees provided <strong>negative feedback</strong> about the lack of breaks and the “low pay.” However, they indicated that it was a “productive work place” with “Great benefits” because it is a “part of a large health system.”</p> <p><strong>FINANCING</strong></p> <p>South Oaks Hospital accepts a wide range of private insurance providers. Self-pay options are also available. Children that need funding for treatment may be able to receive financial assistance through the hospital’s relationship with the state. </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=North+Shore+LIJ-+South+Oaks+Hospital+in+Amityville,+NY&rlz=1C1OPRA_enUS578US578&ei=U2HfW47OBIKWtQXpnaDICQ&start=0&sa=N&ved=0ahUKEwjOw7eW1LveAhUCS60KHekOCJk4ChDy0wMIaA&biw=1064&bih=1031#lrd=0x89e9d51ceb79f457:0xa26496e20a7322b0,1,,," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/south-oaks-hospital-amityville" target="_blank">https://www.yelp.com/biz/south-oaks-hospital-amityville</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.yelp.com/not_recommended_reviews/south-oaks-hospital-amityville" target="_blank">https://www.yelp.com/not<em>recommended</em>reviews/south-oaks-hospital-amityville</a> </small><br /> <small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a> <a href="https://www.indeed.com/cmp/South-Oaks-Hospital/reviews" target="_blank">https://www.indeed.com/cmp/South-Oaks-Hospital/reviews</a></small></p>
— Melanie Green · 2018-11-06 07:55:05 PST
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