Recovery Brands, LLC
📍 3 Pierce Rd, Dublin, NH 03444
📞 8886719392 Full profile & reviews Claim this listing
Reviewers frequently criticized the facility for rude staff, inadequate aftercare planning, and poor communication with families. Some also mentioned concerns regarding safety, understaffing, and the quality of the curriculum and food. Conversely, other reviewers praised the program, describing the staff as approachable and firm, and crediting the structured, behavior-focused approach with helping them or their family members achieve long-term sobriety.
AI-generated summary of 7 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment |
| Program types | Sober Living Environments, Residential Treatment |
| Services | Sober Living Home, Detox Services, Dual-Diagnosis Treatment, Residential Treatment |
| Setting | Mountains, Private/Secluded |
| Gender | None |
| Age ranges | Adult Age |
| Insurance accepted | Private Insurance |
<p><strong>ABOUT PHOENIX HOUSE RESIDENTIAL PROGRAM -- DUBLIN CENTER</strong></p> <p>Phoenix House has locations in 11 states across the U.S. This center in Dublin, New Hampshire, which is funded by the New Hampshire Department of Health and Human Services, offers <strong>residential treatment</strong> and <strong>sober living services</strong> to adults from Vermont and New Hampshire who are struggling with substance us disorder or and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>. The facility is also <a href="https://wwwdasis.samhsa.gov/webt/state_data/NH16.pdf" target="_blank">one of only six</a> non-hospital residential substance abuse treatment facilities in New Hampshire (just six nine percent of all facilities in the state) to provide <strong>medical detox</strong>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>The type of treatment available is determined by the client’s home state and an initial assessment by clinical staff members. For residents of New Hampshire, <strong>short-term residential care</strong> is available, followed by the option of a <strong>transitional living facility.</strong> Rehabs.com reviewers reported that their length of stay was between 30 to 90 days. Clients from Vermont can participate in a <strong>long-term residential program</strong> that can last up to six months. </p> <p>All clients help make their own <strong>individualized treatment plans</strong> and participate in <a href="https://www.recovery.org/pro/articles/did-aa-save-my-life/" target="_blank">12-step meetings</a>. Other treatment modalities involve <strong>evidence-based practices</strong> and include individual, group, and <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help/" target="_blank">family counseling</a>, life-skills training, educational or <a href="https://www.recovery.org/pro/articles/how-addiction-can-interfere-with-your-job-performance/" target="_blank">vocational opportunities</a>, education about substance abuse, <a href="https://www.recovery.org/pro/articles/sad-lets-talk-about-seasonal-affective-disorder-and-relapse/" target="_blank">relapse prevention</a> workshops, and recreational activities.</p> <p>Staff works with family members to offer education about addiction, and gives individual and group sessions with families. <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">Aftercare planning</a> is also threaded into treatment.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The facility’s website notes that a client’s treatment team may include <strong>medical doctors</strong>, nurse practitioners, social workers, <strong>licensed drug and alcohol counselors</strong>, and other specialists.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Dublin Center is located in a remote, wooded area at the base of Mount Monadnock. Photographs posted on the center’s Google page shows a large two-story house with <strong>simple, shared bedrooms</strong>. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Of the three former clients surveyed by Rehabs.com to date, two gave the Dublin Center positive feedback, while one gave it a negative review. The two happy former clients both reported that the program successfully helped them get sober, though they did note that rules were strict and the facility itself was no-frills. In a review representative of positive feedback, Kate wrote: "It's not a fancy rehab/resort, it's just down to earth good treatment. The staff and clinicians are very approachable, reasonable, yet firm with the rules."</p> <p>J.G.C., the one negative reviewer, disagreed, describing the treatment team as rude and the program as "unacceptably understaffed." The alum added: "They are unable to handle the course load they are assigned and cannot appropriately manage this substance abuse "program"."</p> <p>On Google<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small>, the Dublin Center earned an average rating of <strong>3.3 out of five stars</strong> based on six reviews. Of the five reviewers who left comments, three offered positive feedback and two provided negative feedback. The satisfied former clients gave the rehab overall ratings of five out of five stars and described the program helpful and effective. The two negative reviewers, however, complained about disorganized aftercare and described the facility as unsafe.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Friends and family offered mixed reviews of Dublin Center -- of the four loved ones polled by Rehabs.com to date, two reported positive experiences and two offered negative feedback. While the two happy reviewers described the rehab as helpful for those who want it, the two dissatisfied reviewers described the staff as rude and the treatment as ineffective.</p> <p>The Dublin Center also received mixed feedback from two loved ones on Yelp<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small>, whose sons attended the facility. Tammy gave it just one out of five stars overall and noted that she was "very disappointed with this program." However Cynthia awarded the rehab an overall rating of five stars and wrote: "{My son] said to me today he would give Phoenix House a 5 star review.. thank you Phoenix house!! He has gone to many fancy rehab centers. But this worked!!!!"</p> <p><strong>FINANCING</strong></p> <p>Phoenix House accepts <strong>Medicaid</strong> and is in-network with many <strong>major insurance</strong> providers, including Aetna, Cigna, and United.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?rlz=1C1OPRA_enUS578US578&q=PHOENIX%20HOUSE%20%20DUBLIN%20CENTER&oq=PHOENIX+HOUSE++DUBLIN+CENTER&gs_l=psy-ab.3..0l2.5280.5280.0.5710.1.1.0.0.0.0.75.75.1.1.0....0...1.1.64.psy-ab..0.1.74.gQL4EV_5fkA&npsic=0&rflfq=1&rlha=0&rllag=41804300,-73015065,146431&tbm=lcl&rldimm=15009913618451497827&lqi=ChxQSE9FTklYIEhPVVNFICBEVUJMSU4gQ0VOVEVSIgOIAQE&ved=2ahUKEwjAjM3hwurcAhXMmOAKHcylBvIQvS4wAnoECAAQJQ&rldoc=1&tbs=lrf:!2m4!1e17!4m2!17m1!1e2!2m1!1e3!3sIAE,lf:1,lf_ui:4#lrd=0x89e17eabe984460d:0xd04dece8f9198363,1,,,&rlfi=hd:;si:15009913618451497827,l,ChxQSE9FTklYIEhPVVNFICBEVUJMSU4gQ0VOVEVSIgOIAQE;mv:!1m3!1d1209714.766142933!2d-73.01749335000001!3d41.79149484999999!2m3!1f0!2f0!3f0!3m2!1i199!2i305!4f13.1;tbs:lrf:!2m1!1e3!2m4!1e17!4m2!17m1!1e2!3sIAE,lf:1,lf_ui:4" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/phoenix-house-dublin-dublin" target="_blank">https://www.yelp.com/biz/phoenix-house-dublin-dublin</a></small></p>
— Susan Linney · 2018-11-30 12:12:29 PST
Editorials are written by independent human writers under our editorial policy. No AI-generated editorial content.
Verified reviews help others find the right treatment. Your review is verified by email and moderated before publication.
Write a verified review