Recovery Brands, LLC
📍 3321 N Buffalo Dr #150, Las Vegas, NV 89129
📞 8882191158 Full profile & reviews Claim this listing
Reviewers frequently praised the compassionate and professional staff, the comprehensive programs including family involvement, and the quality of the food and amenities. However, others criticized the facility for being overly expensive and focused on money, with some describing poor living conditions, including uncomfortable beds and cleanliness issues. There were also conflicting reports regarding the effectiveness of the treatment and the quality of the food.
AI-generated summary of 16 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment |
| Program types | Outpatient Services, Residential Treatment |
| Services | Outpatient Services, Detox Services, Residential Treatment |
| Setting | Desert, Private/Secluded |
| Gender | None |
| Age ranges | Adult Age |
| Insurance accepted | UnitedHealthcare, Cigna, Blue Cross and Blue Shield, Private Insurance |
<p><strong>ABOUT LAS VEGAS RECOVERY CENTER</strong></p> <p>Located near the Red Rock Mountains in southern Nevada, the Las Vegas Recovery Center (LVRC) provides <strong>a full continuum of care</strong> for those struggling with alcohol and drug addiction. It is also one of the <a href="https://wwwdasis.samhsa.gov/webt/state_data/NV16.pdf" target="_blank">48 (60 percent)</a> facilities in the state to offer care for individuals with <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring mental health disorders</a> and chronic pain. Services include <strong>inpatient rehabilitation</strong>, a long-term residential program, a partial hospitalization program (PHP), and intensive outpatient program (IOP). </p> <p>In addition, this is one of the state's only <a href="https://wwwdasis.samhsa.gov/webt/state_data/NV16.pdf" target="_blank">seven (8.8 percent)</a> non-hospital treatment facilities offering <strong>medically-monitored detox services</strong>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>LVRC's <strong>inpatient rehabilitation program</strong> follows a simple, “back to basics” model of addiction treatment that focuses on <strong>12-Step principles</strong>, a commitment to abstinence, group therapy, and weekly individual therapy sessions. The facility also utilizes <strong>methadone or Subutex</strong> to minimize the discomfort of opioid withdrawal. </p> <p>In addition to evidence-based approached, the program emphasizes <strong>holistic treatment options</strong>, such as acupuncture, yoga, massages, meditation, “Chi Kung” (a Chinese energy exercise), chiropractic therapy, nutrition education, and more. Inpatient treatment generally lasts from <strong>30 to 90 days</strong>, during which two loved ones can participate in the <strong><a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help/" target="_blank">Family Renewal Program</a></strong>. </p> <p>Each client's individual recovery plan facilitates a smooth transition after discharge and includes <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">follow-up treatment/aftercare,</a> a referral to the LVRC alumni group, and often referrals to the rehab's other levels of care. </p> <p>Clients in LVRC's PHP attend seven days a week of programming from 9 a.m. to 5 p.m. Those who do not need acute medical care, yet seek to receive the same services offered in the inpatient program, may participate in the <strong>long-term residential program</strong>, where clients stay an average of four months. </p> <p>The <strong>Rehmar Recovery Residences are gender-specific</strong> and offer supportive living that includes regular monitoring, supervision and on-site support services. IOP clients receive nine or more hours of treatment per week of group or individual sessions that reinforce 12-Step principles. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>LVRC’s staffs a large team of certified alcohol and drug counselors (CADCs), registered and licensed practical nurses, psychologists, and holistic instructors. In Nevada, <a href="https://www.samhsa.gov/data/sites/default/files/report_3059/ShortReport-3059.pdf" target="_blank">97.5 percent of</a> substance abuse treatment centers have higher education requirements for staff. Of the 16 individuals polled by Rehabs.com to date, the seven individuals polled on the matter praised the facility's staff. </p> <blockquote> <p>Staff's Level of Experience and Training: 4.1/5</p> </blockquote> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Clients in the inpatient residential program's Rehmar Recovery Residences stay in <strong>private or semi-private rooms,</strong> with no more than eight clients per housing unit. This individualized care is a unique feature to the facility, as the average number of individuals in a residential treatment program at a given time was <a href="https://www.samhsa.gov/data/sites/default/files/2016_NSSATS.pdf" target="_blank">32 clients,</a> as of 2016. </p> <p>Amenities include <strong>Wi-Fi, cable and flat-panel TVs</strong>, full kitchens, laundry and cleaning products, and linens. Residents receive transportation to outpatient and day treatment programs, must attend five 12-Step meetings per week, and adhere to a 10 p.m. daily curfew. Individuals polled on the matter highlighted the accommodations as a strength.</p> <blockquote> <p>Facility's Cleanliness and Upkeep: 4.9/5</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The nine alumni polled by Rehabs.com to date offered <strong>mixed reviews and disparate details of their experiences</strong>. A former client, C.G. gave LVRC high ratings for its staff support and wrote: “Exceeded all expectations.” This sentiment was echoed by alum T.S. who added: “Beautiful, great food, laundry/janitor service, great counselors and classes.” All three alumni polled on additional metrics, such as holistic treatment offerings, the level of family participation, and discharge planning, each gave perfect five-star ratings for every category.</p> <p>Despite positive accounts, however, other reviewers, such as Phillip and T.J.C., called LVRC an “expensive scam” and an “awful place to go.” T.J.C. wrote: “They keep the outside looking good as well as the front entry but the rest of the place is a mess." An anonymous alum felt likewise, adding: "Even though the facade looks good it has not been maintained very well. Dirty uncomfortable furniture."</p> <p>On Google, where 17 users have produced an average rating of <strong>3.4 out of five stars</strong> to date, treatment effectiveness was praised but the <strong>high costs</strong> were repeatedly criticized.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> One pleased reviewer, T.M., wrote: "The most professional environment I have been in a while. They were truly life changing classes." However, in a representative negative review, M.J. wrote: "How long you stay guess depends in insurance covers."</p> <p>On Yelp, the facility earned an average rating of 3.5 out of five stars from eight users who noted similar pros and cons as those on Google.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> <strong>Treatment programming and classes received praise</strong>, though complaints came from those with billing and insurance problems. One individual remarked that she was <strong>denied intake</strong> due to this.</p> <p>The facility received its highest rating on its Facebook page, which it can manage, receiving an average rating of 4.3 out of five stars from 130 users.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The four loved ones polled by Rehabs.com to date offered more <strong>positive feedback</strong>. They reported to Rehabs.com that LVRC had “compassionate,” “professional,” and “friendly” staff, as well as “amazing” programs that involved family members. These reviewers gave high marks for the facility’s holistic treatment options, its counseling options, and the amount of family participation.</p> <blockquote> <p>Holistic Offerings: 4.5/5<br /> Family Participation: 4.5/5<br /> Counseling Options: 4.3/5 </p> </blockquote> <p><strong>WHAT STAFF SAY</strong></p> <p>Rehabs.com received positive feedback from one staff member as of this writing. R.B. wrote, “The program is of the highest quality and the staff really cares. Amazing desire to equip patients and their family with the most recent proven outcomes."</p> <p>On Indeed, the facility had an average rating of 3.4 out of five stars, based on nine reviews from current and former employees.<small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a></small> Many reviewers commended their fellow staff members and enjoyed the rewarding-nature of their work. "Awesome atmosphere great work relationships," one employee wrote.</p> <p><strong>FINANCING</strong></p> <p>According to its website, LVRC <strong>accepts most major insurance providers,</strong> from Aetna to ValueOptions. At the time of this writing, monthly fees at the Rehmar Recovery Residences are as follows: <strong>$800 for a private room</strong>; $750 for semi-private with bath; and $700 for semi-private room. The seven Rehabs.com survey respondents to date gave mixed feedback regarding treatment costs.</p> <blockquote> <p>Affordability: 2.6/5</p> </blockquote> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/maps/place/Las+Vegas+Recovery+Center/@36.2211141,-115.2632458,17z/data=!3m1!4b1!4m7!3m6!1s0x0:0xb8fb31214e794b39!8m2!3d36.2211141!4d-115.2610571!9m1!1b1" target="_blank">GoogleReviews</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/las-vegas-recovery-center-las-vegas" target="_blank">https://www.yelp.com/biz/las-vegas-recovery-center-las-vegas</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.facebook.com/lasvegasrecovery/" target="_blank">https://www.facebook.com/lasvegasrecovery/</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a> <a href="https://www.indeed.com/cmp/Las-Vegas-Recovery-Center/reviews" target="_blank">https://www.indeed.com/cmp/Las-Vegas-Recovery-Center/reviews</a></small></p>
— Samantha Harper · 2018-05-25 14:44:15 PDT
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