Preferred Family Healthcare

Recovery Brands, LLC

📍 1628 Oklahoma Avenue, Trenton, MO 64683

📞 6603594600 Full profile & reviews Claim this listing

3.2 ★★★☆☆ Historical rating · 4 reviews via Recovery Brands
Rating based on 4 reviews collected on rehabs.com and recovery.org through 2023. TopRatedRehabs licensed this rating data; we did not collect these reviews and do not republish their text. New reviews are collected and verified directly on TopRatedRehabs. Review policy →

Services & Treatment

Editorial Review

<p><strong>ABOUT PREFERRED FAMILY HEALTHCARE</strong></p> <p>Preferred Family Healthcare, located in Trenton, Mo., offers <strong>substance abuse and mental health treatment</strong>, as well as child welfare and medical services to children and adults. The organization is a community-based healthcare network offering a wide range of social and medical services in over 145 locations throughout Kansas, Oklahoma, Arkansas, Missouri, and Illinois. </p> <p>The Trenton, Mo. location offers various types of substance abuse treatment, offering one of the state's <a href="https://wwwdasis.samhsa.gov/webt/state_data/MO17.pdf" target="_blank">55 (21.4 percent)</a> <strong>residential programs,</strong> as well as <strong>outpatient and day treatment services</strong>. In addition, the facility is one of Missouri's only <a href="https://wwwdasis.samhsa.gov/webt/state_data/MO17.pdf" target="_blank">20 (7.8 percent)</a> treatment centers with <strong>detoxification services available on-site</strong>. </p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>The facility’s treatment program uses <strong>evidence-based methods</strong> to stabilize clients and help them move towards healthy living. To be admitted, potential clients should either contact the Trenton facility directly or submit an inquiry via the organization’s website. The Trenton location offers <strong>substance abuse treatment for individuals of all ages</strong></p> <p>Along with detox, substance abuse treatment may involve a combination of <strong>counseling sessions, educational classes, coping skills workshops</strong>, and an introduction to self-help fellowships, such as 12-Step. Clients with a dual diagnosis may also receive ongoing psychiatric assessments and <strong>medication management</strong>. </p> <p>In addition to treatment for substance abuse, the Trenton facility offers several other programs. The <strong>Community Psychiatric Rehabilitation Program (PBHCI)</strong> is designed to help people with serious mental illnesses remain in their communities, and t he PBHCI Integrated Care Project program offers in-home healthcare. In addition, the <strong>Healthcare Home</strong> program offers medical services to individuals who have been diagnosed with a combination of chronic illnesses, mental illnesses, and/or substance abuse. </p> <p>The <strong>Substance Abuse Traffic Offenders Program</strong> meets legal educational requirements for individuals with an alcohol or drug related traffic offense. Finally, the <strong>Chafee program</strong> is designed to help foster youth move toward independence as they age out of the foster care system. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The leadership at Preferred Family Healthcare is comprised of five individuals, including one <strong>medical doctor</strong>, who have previously served at the Missouri Department of Mental Health, the Missouri Department of Social Services, and the Vocational Rehabilitation Division of the Missouri Department of Elementary and Secondary Education. </p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>There is currently no information provided by the facility regarding its living arrangements and related offerings. However, one former client of Preferred Family Healthcare surveyed by Rehabs.com gave the facility four out of five-star ratings in the categories of accommodations and amenities, meals and nutrition, and cleanliness. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At the time of this writing, there had been four alumni polled by Rehabs.com and their <strong>feedback was largely split.</strong> One reviewer highlighted several positive elements of the facility, but expressed dissatisfaction overall. This anonymous client felt that the facility was adequately equipped and staffed to treat <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring mental health problems</a>, and that a strength of the facility was that the “Doctor who treats your mental health is on staff there.” However, she felt that the facility could improve upon its residences, describing the coed living at Preferred Family Healthcare as “not suitable.” </p> <p>She also added, “I would not recommend this for someone unless they truly had a desire to stop using and could not go anywhere else,” while another anonymous alum added: "Lots of court mandated clients, which seems to be detrimental to those therw of their own choosing."</p> <p>Contrastingly, alum H.K. wrote, "This place saved my life it gave me a choice I can now choose to use or to drink which I no longer due," and provided a four-star rating for extracurricular activities and a five-star rating for the level of staff support. "Absolutely the best thing I’ve ever done for myself," another anonymous alum added.</p> <p>Reviews on secondary sites at the time of this writing were scarce but positive. Two Google reviewers provided a four- and a perfect five-star rating, with J.B. writing, " I finally have a purpose and no longer feel empty."<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> On Facebook, the center earned an average rating of 3.5 out of five stars based on 10 reviews, which the facility may manage.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> "They really helped me along with the drug court team .. if your really willing to accept the help and willing to change your self," M.D. wrote.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>Though Rehabs.com has yet to receive feedback from this facility's staff at the time of this writing, 234 current and former staffers on Indeed provided a 3.1 out of five-star average rating for Preferred Family Healthcare overall.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> The sole individual that specifically touched upon the Trenton location gave four out of five stars and wrote, "I enjoyed my co-workers and clients. Working as a team gets the job done."</p> <p><strong>FINANCING</strong></p> <p>There is currently no information provided by Preferred Family Healthcare regarding its costs. However, the facility <strong>accepts a wide range of private insurance options</strong> including Aetna, Anthem Blue Cross Blue Shield, Cigna, United Behavioral Health/OPTUM, Value Options, Healthlink, Life Synch, and Mercy Managed Behavioral Health. Clients are encouraged to contact the facility directly for additional information regarding the cost of treatment.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/maps/place/Preferred+Family+Healthcare+-+Trenton/@40.0810831,-93.6027399,17z/data=!3m1!4b1!4m7!3m6!1s0x0:0xe1d418856bd3ad1a!8m2!3d40.0810831!4d-93.6005512!9m1!1b1" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/pages/Preferred-Family-Healthcare/111708208891594" target="_blank">https://www.facebook.com/pages/Preferred-Family-Healthcare/111708208891594</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.indeed.com/cmp/Preferred-Family-Healthcare,-Inc./reviews" target="_blank">https://www.indeed.com/cmp/Preferred-Family-Healthcare,-Inc./reviews</a></small></p>

— Samantha Harper · 2019-02-23 07:46:41 PST

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