Recovery Brands, LLC
📍 17844 East 23rd Street, Independence, MO 64057
📞 8162543652 Full profile & reviews Claim this listing
<p><strong>ABOUT COMPREHENSIVE MENTAL HEALTH SERVICES, INC. IN INDEPENDENCE, MO</strong></p> <p>Comprehensive Mental Health Services (CMHS), located in Independence, Mo., is amongst the <a href="https://wwwdasis.samhsa.gov/webt/state_data/MO17.pdf" target="_blank">113 (44 percent)</a> centers in the state that offers <strong>residential and outpatient treatment to individuals struggling with emotional and coping problems as well as <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">serious mental illness</a>.</strong> One of the facility’s programs is specifically for adults and <a href="https://www.recovery.org/pro/articles/is-my-child-just-experimenting/" target="_blank">adolescents struggling with addiction,</a> making it one of the state's only <a href="https://wwwdasis.samhsa.gov/webt/state_data/MO17.pdf" target="_blank">51 (19.8 percent)</a> with a treatment track for a younger age group. Comprehensive Mental Health Services, Inc., (CMHS) was established in 1969, originally as the Independence Area Mental Health.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>The facility’s website does not provide information regarding the treatment methods used at Comprehensive Mental Health Services. Participants in the Substance Use program receive <strong>case management, education, prevention, individual and <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help" target="_blank">family therapy,</a> group education, medication assisted treatment (MAT) and housing and job resources.</strong> To be admitted, clients should contact the facility directly by phone. </p> <p>In addition to the adult substance use program, CMHS has a program for <strong>adolescents ages 12-18</strong> called Comprehensive Substance Treatment and Rehabilitation (CSTAR). This program provides intensive individualized outpatient treatment services up to five days a week, and includes <strong>individual and group counseling, group education, family therapy, and community support.</strong> Other treatment programs at CMHS center around mental health and behavioral disorders for adults and children. The facility also has a crisis support line, a court assistance program for those who are mentally ill and have been charged with legal violations, and a home health care service for low-income clients diagnosed with chronic conditions. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The treatment team at CMHS includes <strong>psychiatrists, therapists, social workers, case managers, nurses, and other mental health professionals</strong>.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Comprehensive Mental Health Services has <strong>three residential treatment facilities</strong> and one outpatient treatment facility in its Substance Use program. One residential facility is for men only, and another is for women only. The women’s residence offers <strong>14 beds.</strong> This suggests individualized treatment, as the national average number of beds in a residential facility was <a href="https://www.samhsa.gov/data/sites/default/files/2016_NSSATS.pdf" target="_blank">18 at a time, as of 2016.</a> Images of the men’s and women’s facilities on the CMHS website show that they are residential homes, but no further information is given regarding amenities. One alum polled by Rehabs.com gave the facility four out of five stars for accommodations and amenities. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At the time of this writing there has been one alum polled by Rehabs.com. The reviewer gave Comprehensive Mental Health average ratings overall, but stated they <strong>would recommend the facility to others.</strong> The alum gave the facility three out of five stars for treatment effectiveness, four stars for accommodations & amenities, and four stars for meals & nutrition. The client, who is between 26 and 39 years old, entered rehab for a dual diagnosis based on a personal search. The anonymous reviewer stayed for less than 14 days and completed treatment successfully. He or she has been out of the facility for over a year. The client agreed that Comprehensive Mental Health is worth the cost, and reports he or she did not relapse after leaving the program. </p> <p><strong>Secondary sites revealed highly polarized views of this facility to date.</strong> On Google, 19 users generated a mediocre average rating of 2.5 stars.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Most written feedback describes either highly positive or highly negative experiences with staff members. In a representative positive review, M.N. remarked, "Very caring,truly interested in what best for clients .Great support for family members of their clients." Contrastingly, H.M. wrote, "People there are horribal and rude have no respect for others personally think it should be shut down," in a comment echoed by many of the critical, one-star reviewers.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>At the time of this writing, there was one former staff member, N.R., who was polled by Rehabs.com. This reviewer gave CMHS poor marks across several different metrics.</p> <p>He or she gave a one out of five star rating when asked to rate the management’s willingness to put patient interests first, with one being the lowest rating. N.R. gave the facility one star when asked if management is able to inspire loyalty and a sense of community among patients. N.R. also gave one out of five stars for the management’s experience and treatment credentials. <br /> When asked about the strengths of the facility, N.R. wrote, “They take anyone.” When asked about the weaknesses he or she wrote “Poor training of staff, questionable ethics."</p> <p>Feedback on secondary sties was similarly mixed, such as on Glassdoor, where 26 current or former employees produced a <strong>2.4-star average rating.</strong><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> While many staffers felt connected to the clients, that they learned new skills in this job, and that their co-workers were valuable, a representative negative reviewer wrote, "Highest turnover ever due to the worst atmosphere created by executive staff."</p> <p><strong>FINANCING</strong></p> <p>There is currently no information provided by the facility regarding its costs. However, one alum reported that they felt the treatment they received at Comprehensive Mental Health Services was worth the cost.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/maps/place/Comprehensive+Mental+Health+Services/@39.0792218,-94.3734866,17z/data=!3m1!4b1!4m7!3m6!1s0x0:0x2dfaf0517b0e6db2!8m2!3d39.0792218!4d-94.3712979!9m1!1b1" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.glassdoor.com/Reviews/Comprehensive-Mental-Health-Services-Reviews-E621545.htm" target="_blank">https://www.glassdoor.com/Reviews/Comprehensive-Mental-Health-Services-Reviews-E621545.htm</a></small></p>
— Samantha Harper · 2018-12-18 12:44:10 PST
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