Recovery Brands, LLC
📍 2255 Broadway Drive, Hattiesburg, MS 39402
📞 8885744673 Full profile & reviews Claim this listing
Reviewers frequently praised the facility's structured programs, dedicated staff, and effective tools for long-term recovery, with several stating the experience saved their lives. The family program was also highlighted as a significant strength by multiple respondents. However, others criticized the facility for rude staff, poor living conditions, and a perceived focus on profit over patient care. Concerns were also raised regarding the Professional Enhancement Program, limited communication with families, and a lack of specialized care for dual diagnosis or eating disorders.
AI-generated summary of 66 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment |
| Program types | Inpatient, Outpatient Services, Intensive Outpatient, Residential Treatment |
| Services | Outpatient Services, Detox Services, Dual-Diagnosis Treatment, Behavioral Disorder Treatment, Residential Treatment |
| Setting | Private/Secluded |
| Gender | None, Exceptionally LGBT Friendly |
| Age ranges | Teen/Adolescent, Senior/Elderly, Adult Age |
| Insurance accepted | Public Insurance, Private Insurance |
| Financing | Available |
<p><strong>ABOUT PINE GROVE BEHAVIORAL HEALTH & ADDICTION SERVICES</strong></p> <p>Set on 22 acres of wooded land in southern Mississippi, Pine Grove Behavioral Health & Addiction Services provides both <strong>residential</strong> and <strong>outpatient treatment</strong> to adults, adolescents, and children struggling with substance use and/or psychiatric disorders. The facility offers a wide range of specialized services, including <strong>gender- and age-specific addiction programs</strong>, treatment for <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>, and a program for <strong>sex addiction.</strong> Pine Grove is also <a href="https://wwwdasis.samhsa.gov/webt/state_data/MS16.pdf" target="_blank">one of only 11 substance abuse treatment programs in Mississippi</a> (just 12 percent) to offer <strong>medical detox services</strong>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>The initial evaluation includes <strong>extensive psychological testing</strong> and <strong>addiction evaluation</strong>. Clients are then assigned to the appropriate program for treatment. In addition to the sex addiction program, which is called the Gratitude, there are programs for men (Next Step) and <a href="https://www.recovery.org/pro/articles/reclaiming-the-feminine-in-recovery/" target="_blank">women</a> (The Women’s Center). The Legacy program is specifically designed for clients age 55 and over. There's also a <a href="https://www.recovery.org/pro/articles/being-humble-in-recovery-but-confident-at-work-and-how-to-stay-balanced/" target="_blank">specialized track for professionals</a>.</p> <p>Treatment varies slightly from program to program, but all use the same basic principles. The center utilizes <strong>individual and group therapy,</strong> and treatment is grounded in <a href="https://www.recovery.org/pro/articles/did-aa-save-my-life/" target="_blank">12-step</a> philosophy. Evidence-based practices such as <strong>cognitive behavioral therapy (CBT)</strong> are combined with experiential activities like art therapy and weekly rope-course challenges. A one-week <strong>family program</strong> is also offered for loved ones.</p> <p>Outpatient services include assessments, medication management, individual therapy, marital therapy, and family therapy.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the center’s website, because it is an extension of Forrest General Hospital, Pine Grove has a <strong>full medical team on staff.</strong> The facility also employs a psychiatrist, an addictionologist, and a certified dietitian, as well as <strong>nurses, clinical therapists,</strong> and counselors.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Residents live in community environments with their treatment group. The entire campus is <strong>smoke-free</strong>. Of particular note is the Women’s Center, which houses clients in a renovated inn with an outdoor pool. Residents live in shared rooms. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>More than a dozen former clients have been surveyed by Rehabs.com to date. On average, they gave Pine Grove mediocre feedback, awarding their highest average ratings to the rehab for its staff and its cleanliness. </p> <blockquote> <p>Staff's level of training and experience: 3.6/5 stars<br /> Facility cleanliness and upkeep: 3.4/5 stars</p> </blockquote> <p>"This center is very professional and the staff is super helpful and smart! Faculty is super nice and the center was very clean," wrote an anonymous alum in a review representative of positive feedback.</p> <p>The rehab did not fare as well when it came to extracurricular activities, and a number of former clients noted that the program lacked holistic offerings and counseling options. </p> <blockquote> <p>Exercise and leisure activities: 2.6/5 stars<br /> Counseling options: 2.8/5 stars<br /> Holistic offerings: 2.8/5 stars</p> </blockquote> <p>"They could use more holistic interventions and more family involvement," an anonymous alum noted.</p> <blockquote> <p>Likelihood to recommend: 3.4 stars</p> </blockquote> <p>On Google<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small>, Pine Grove received similar mixed feedback, earning an average rating of <strong>3.4 out of five stars</strong> based on 46 Google reviews<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small>. Staff were widely praised ("The best thing about Pine Grove is the staff! They really let me know that they cared about me," William wrote) and many former clients reported finding success with the program. However an equal amount of reviewer had complaints that ranged from poor amenities to rude staff.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Nearly two dozen loved ones were surveyed by Rehabs.com at the time of this writing, and most of them gave the facility high marks for its upkeep, its connectivity and visitor policies, and its staff's credentials.</p> <blockquote> <p>Facility cleanliness and upkeep: 4.1/5 stars<br /> Staff's level of training and experience: 3.7/5 stars<br /> Connectivity/visitor policy: 3.6/5 stars</p> </blockquote> <p>"The facility really helped my aunt," wrote one anonymous family member in a representative review. "We were able to keep in touch with her and the treatment has drastically improved her life."</p> <p><strong>WHAT STAFF SAY</strong></p> <p>The two staff members who were surveyed by Rehabs.com at the time of this writing gave mixed reviews.</p> <p>One staff member, Darrin, gave only two out of five stars for the effectiveness of treatment and the quality of the food and accommodations, but he praised the "quality medical staff."</p> <p>However, another former staff member gave Pine Grove four- and five-star ratings for its treatment effectiveness, pricing, and the staff's level of training and experience. He wrote: “I worked at this facility for several years. I saw many patients start on their road to recovery through this facility.”</p> <p><strong>FINANCING</strong></p> <p>Pine Grove accepts <strong>most major insurance providers</strong> and offers financing options to cover the cost of treatment. The facility’s official website does not provide the exact cost of treatment, but does state that it varies depending on program, length of stay, insurance, and other variables.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=Pine+Grove+Behavioral+Health+%26+Addiction+Services+in+Hattiesburg%2C+MS&oq=Pine+Grove+Behavioral+Health+%26+Addiction+Services+in+Hattiesburg%2C+MS&aqs=chrome..69i57j0l2.240j0j7&sourceid=chrome&ie=UTF-8#lrd=0x889cde7772f18635:0x5dce0b4afd5432d9,1,,," target="_blank">GoogleReviews</a></small></p>
— Susan Linney · 2018-11-27 11:43:13 PST
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