Recovery Brands, LLC
📍 2424 W Washington Ave, Jackson, MI 49203
📞 5172052732 Full profile & reviews Claim this listing
Reviewers frequently praised the supportive atmosphere, caring staff, and effective counseling, with some noting a transformative experience and helpful preparation for recovery challenges. While some appreciated the clean and comfortable environment, others criticized the lack of accommodations for disabilities, limited access to technology, and specific missing services like acupuncture.
AI-generated summary of 7 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Setting | Hospital |
<p><strong>ABOUT HENRY FORD ALLEGIANCE HEALTH SUBSTANCE ABUSE SERVICES</strong></p> <p>Allegiance Health is a local healthcare network offering <strong>a full continuum of behavioral health services</strong> to individuals struggling with substance abuse, mental health concerns, and <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>. Located in Jackson, Mich., the hospital and its Substance Abuse Recovery Center offer <strong>short-term residential treatment for adults</strong>, as well as a partial hospitalization program (PHP) and various outpatient programs for clients aged 12 and up. It is one of <a href="(https://wwwdasis.samhsa.gov/webt/state_data/MI17.pdf" target="_blank">10 hospital-based inpatient facilities</a> in the state of Michigan. The facility also provides acute detoxification.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>To determine an appropriate level of care, clients participate in an initial substance abuse and psychiatric evaluation. The facility also operates a 24/7 crisis help line.</p> <p>Designed to promote long-term sobriety, Allegiance Health’s residential residents participate in <strong>individual, group, and family counseling sessions</strong>, attend nightly on-site <strong>12-step meetings</strong>, and participate in holistic therapies such as art expression. Alcoholics Anonymous (AA), Narcotics Anonymous (NA), Cocaine Anonymous (CA) and Al-Anon meetings are available for the community.</p> <p>To better address specific issues, the program holds <strong>age-specific sessions for adolescents and senior citizens</strong> as well as specialized groups for dual diagnosis clients. Allegiance Health <strong>treats a range of mental health disorders</strong> and maladaptive behaviors, including depression, eating disorders, anxiety, phobias, bipolar disorders, and schizophrenia. Medication may be prescribed for these disorders, as could Suboxone for opioid addiction. In Michigan, the facility is among <a href="https://wwwdasis.samhsa.gov/webt/state_data/MI17.pdf" target="_blank">20 percent of facilities</a> to offer Suboxone.</p> <p>For those who do not require 24-hour care, the <strong>partial hospitalization program (PHP)</strong> has daily programming for those struggling with depression, anxiety, or bipolar disorder from 9 a.m. to 3:30 p.m., Monday through Friday, and the facility sponsors transportation to programming for Jackson County residents.</p> <p>The facility's <strong>outpatient program</strong> focuses on group therapy, <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">relapse prevention</a>, and educational presentations, offering three-hour sessions in the morning and evening. <strong>Tobacco treatment services</strong> are available as a free service for individuals and couples.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Allegiance Health’s treatment staff is comprised of psychiatrists, registered nurses, nurse practitioners, substance abuse counselors, mental health psychologists, social workers, and physician assistants. Psychiatrists who specialize in treating children and geriatric practice are also available. To date, the seven individuals polled on the matter by Rehabs.com approved of the aptitude of staff.</p> <blockquote> <p>Staff Experience and Training: 4.1/5</p> </blockquote> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>There is currently no information available on the facility’s website regarding the number of beds or amenities. To date, the seven individuals polled on the matter by Rehabs.com generally appreciated the condition of the facility.</p> <blockquote> <p>Facility Cleanliness and Upkeep: 4.3/5</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At the time of this writing, four alumni have submitted reviews to Rehabs.com about Allegiance Health, and <strong>feedback is mostly positive</strong>. The three alumni polled on the matters all gave five out of five stars for the facility’s counseling options and exercise and leisure provisions, as well as four-star ratings for family participation, cleanliness, and affordability. <strong>All alumni surveyed would recommend the facility</strong> to others who need it.</p> <p>Many alumni praised the staff and the facility itself. Alum Amy claimed that it’s “perfect for every addict because of the surroundings, staff, and atmosphere as well as the actual classes and treatment received.” She added: “They really make you want to end your wreckless lifestyle and return to the person you once were.”</p> <p>Allegiance Health, as an organization, has received mixed feedback, much of which is negative, to date on third-party sites. On Google, the facility earned 2.7 out of five stars from 131 reviewers to date.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> On Facebook, where Allegiance Health may have the ability to edit their own page, the facility as a whole earned 3.4 out of five stars from over 1,300 reviews.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> "I have never had anything but poor care, rude customer service and shady billing practices in all the years that I have used Henry Ford" alum Katie wrote in a representative negative review.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Four loved ones to date have submitted a review to Rehabs.com about Allegiance Health and the results are mostly positive. While many agreed that the <strong>treatment was exemplary</strong> and that meals were sufficient, there were polarizing opinions of the accommodations. One anonymous loved one described the hospital as “comfortable and clean,” while another respondent referred to the accommodations as “very bad.”</p> <p>Of the four loved ones, one gave the facility mostly one out of five-star reviews, two gave the facility almost entirely five out of five stars, and the fourth mostly four and five star ratings. Despite differing opinions, most loved ones agreed that family inclusion and counseling were highlights of treatment. Citing program strengths, S.D., a mother of a client, said: “Counseling advice saved my daughter.”</p> <blockquote> <p>Family Participation: 4/5<br /> Counseling Options: 3.8/5<br /> Likelihood to Recommend: 3.8/5</p> </blockquote> <p><strong>FINANCING</strong></p> <p>Allegiance Health accepts a range of private insurance plans, as well as <strong>Medicare and Medicaid</strong>. The healthcare provider can also arrange private payment plans and works with employee assistance programs. The seven individuals polled on the matter generally approved of the facility's cost.</p> <blockquote> <p>Affordability: 4.6/5</p> </blockquote> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/zctGFL" target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/pg/AllegianceHealth/reviews/" target="_blank">https://www.facebook.com/pg/AllegianceHealth/reviews/</a></small></p>
— Patrick Greeley · 2018-12-17 00:35:21 PST
Editorials are written by independent human writers under our editorial policy. No AI-generated editorial content.
Verified reviews help others find the right treatment. Your review is verified by email and moderated before publication.
Write a verified review