Arbour Counseling Services of Woburn

Recovery Brands, LLC

📍 10-I Roessler Road, Woburn, MA 01801

📞 7819328114 Full profile & reviews Claim this listing

4.0 ★★★★☆ Historical rating · 1 reviews via Recovery Brands
Rating based on 1 reviews collected on rehabs.com and recovery.org through 2023. TopRatedRehabs licensed this rating data; we did not collect these reviews and do not republish their text. New reviews are collected and verified directly on TopRatedRehabs. Review policy →

Services & Treatment

Editorial Review

<p><strong>ABOUT ARBOUR COUNSELING SERVICES OF WOBURN</strong></p> <p>Arbour Counseling Services, a division of Arbour Health System, the largest private behavioral health agency in Massachusetts, operates <a href="https://clientreachapp.rehabs.com/listing/Knlq1a6j/editorial/preview" target="_blank">12 different locations</a> throughout the state. The facility in Woburn offers <strong><a href="https://www.recovery.org/topics/medication-assisted-treatm" target="_blank">mediation assisted treatment (MAT)</a> and structured outpatient programs</strong> at three different levels for individuals facing addiction and co-occurring mental health disorders.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Outpatient substance abuse treatment programs at Arbour Counseling Services are designed to support client’s recovery while allowing them to continue living at home, work, and be with their families. Individuals in need of medication may receive <strong>Suboxone and Vivitrol</strong> to make the withdrawal process more tolerable and help curb cravings. </p> <p>The center in Woburn offers <strong>three levels of outpatient care</strong>: partial hospitalization (PHP), intensive outpatient (IOP), and structured outpatient care. In the PHP, adults with anxiety, trauma, or a <a href="https://www.recovery.org/pro/articles/dual-diagnosis-and-co-occurring-conditions/" target="_blank">dual diagnosis</a> attend daily group therapy, participate in weekly psychiatric assessments, and receive <strong>referrals for aftercare</strong>.</p> <p>To be eligible for traditional and IOP care, clients must have a primary substance use disorder diagnosis and have symptoms that cause disruption in their ability to carry out major responsibilities. Treatment begins with a biopsychosocial evaluation and behavioral assessment to form an <strong>individualized recovery plan</strong>. In group therapy, clients have opportunity to connect with others experiencing similar challenges over a range of topics including <strong>early recovery, self-esteem and self-management, relapse prevention, and life skills</strong>. Clients also receive 30 minutes of case management each week.</p> <p>Traditional outpatient and IOP sessions are held twice daily, Monday through Friday: from 10 a.m. to 1 p.m. and from 5 to 8 p.m. Clients attend treatment three days a week.</p> <p>Arbour Counseling Services runs a <strong>school-based outreach program</strong>, which includes psychiatric treatment services for children and teens with posttraumatic stress disorder (PTSD), ADD/ADHD, and other learning disabilities.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Clients have access to a <strong>physician</strong> who specializes in addictions and nurse practitioners, while case management and counseling services are facilitated by a team of licensed substance abuse counselors and clinical social workers.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>While Rehabs.com has not yet received any reviews from this facility’s alumni, <strong>more than a dozen reviewers across secondary sources had mixed feedback</strong>.</p> <p>On Google reviews and Yelp, the center in Woburn had average ratings of 2.9 and two out of five stars, respectively, based on 10 Google reviews and four Yelp reviews. Overall, reviewers disagreed over how they viewed the staff.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> While some found them caring, qualified, helpful, and compassionate, several former clients called them unqualified, rude, and unprofessional. <strong>Three alumni complained that they were misdiagnosed or that their medications were mishandled</strong>.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The sole individual to have completed a Rehabs.com survey to date, an anonymous family member, also had mixed feedback on the facility. They were disappointed concerning the time it took the facility to call them back for an intake appointment, but found therapists very effective in addressing anxiety. "Once you can finally get an appointment, they are wonderful. Great therepists," the loved one wrote. However, they left two stars out of five for the staff’s level of training and experience, availability, and professionalism, yet five stars for the facility's aftercare planning.</p> <p><strong>FINANCING</strong></p> <p>Arbour Counseling Services at Woburn accepts self-payment and Blue Cross Blue Shield, United Behavioral Health, Cenpatico, <strong>Medicare and Medicaid</strong>, and many other insurance plans.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/bGKzUD" target="_blank">https://goo.gl/bGKzUD</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/biz/arbour-counseling-services-woburn-woburn-2" target="_blank">https://www.yelp.com/biz/arbour-counseling-services-woburn-woburn-2</a></small></p>

— Jordon Kosoffsky · 2018-03-18 10:18:27 PDT

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