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📍 67 Union Street, Natick, MA 01760
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<p><strong>ABOUT LEONARD MORSE HOSPITAL — BEHAVIORAL HEALTH</strong></p> <p>Leonard Morse Hospital is one of two hospitals operated by MetroWest Medical Center. Located in a forested area in the small town of Natick, 20 miles southwest of Boston, the hospital features a behavioral health department that provides <strong>inpatient and outpatient care for youth, adults, and seniors</strong> struggling with substance use and co-occurring disorders.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Leonard Morse Hospital provides <strong>24-hour emergency mental health evaluations</strong> and substance abuse care, as well as 24-hour phone intakes. Inpatient care is intended as a <strong>short-term measure</strong> and only available for patients aged over 16. The facility is <a href="(https://wwwdasis.samhsa.gov/webt/state_data/MA16.pdf" target="_blank">one of only 36 short-term inpatient treatment</a> centers in Massachusetts. </p> <p>The goal of inpatient treatment is to <strong>stabilize the patient</strong> and help individuals return home or to a less-intensive level of care as quickly as possible. Treatment includes <strong>education for clients and their loved ones</strong> to help promote long-term mental and behavioral health after discharge.</p> <p>During inpatient care, patients participate in individual, group, and family counseling, as well as receive <strong>medical evaluations and ongoing medication management</strong> and occupational therapy. Specialized treatment is also available for patients struggling with <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank"><strong>co-occurring mental health disorders</strong></a>. Before discharge, the center provides thorough <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</a> planning.</p> <p>Outpatient programming — which is available only for dually diagnosed clients and those with a primary mental health diagnosis — includes a <strong>partial hospitalization program (PHP)</strong> that meets for six hours every weekday and is designed to help clients transition from inpatient to outpatient care. An <strong>intensive outpatient program (IOP)</strong> meets for three hours, three to five days a week. Outpatient care includes psychoeducation, psychotherapy, case management, medication management, and aftercare planning.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Leonard Morse Hospital's behavioral health treatment team consists of psychiatrists, clinical nurse practitioners, licensed social workers, and substance abuse counselors. Both of the individuals polled by Rehabs.com to date gave perfect ratings of five out of five stars for the staff’s level of training and experience.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>According to a <a href="http://www.metrowestdailynews.com/photogallery/wl/20160401/news/401009985/PH/1?start=2" target="_blank">company newsletter</a>, the behavioral health department has received two recent renovations, in 2014 and 2016. Images revealed a modern, clinical building, and the accompanying article notes that there is <strong>dedicated space for geriatrics</strong>. The two individuals polled by Rehabs.com to date gave the center four- and five-star ratings for facility's overall cleanliness and upkeep. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The single alum polled by Rehabs.com to date gave positive feedback, awarding the center four- or five-star ratings for almost all of the 15 evaluated treatment metrics, including the level of family involvement, its counseling options, and the treatment for co-occurring disorders. “Strong family support was a strength. My doctor was very good,” the anonymous reviewer wrote, indicating that they would strongly recommend treatment at this center — though they gave just two stars for its holistic options.</p> <p>At the time of this writing, <strong>secondary review sites yielded mixed-to-positive reviews of the hospital in general,</strong> though none specifically addressed the behavioral health component. On the hospital's Facebook page, which the facility may have the ability to control, 13 reviewers gave the facility an average rating of 4.4 out of five stars.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> On Google, the facility received an average rating of 2.6 stars across 61 reviews <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small>, and nine reviewers on Yelp gave the facility, as a whole, an average rating of 3.5 out of five stars.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small></p> <p>The positive reviewers on these sites frequently praised the hospital’s staff, who were described as warm and kind. “Everyone I have had a conversation with at this hospital has been very informative and a pleasure to work with,” Shannon wrote in a representative review on Facebook. However, the negative reviewers cited long wait times and reported impolite staff. “Very poor bedside manner and supervisory staff. Uneducated and incompetent,” Mike wrote in a representative negative review on Yelp.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The single loved one polled by Rehabs.com to date would strongly recommend treatment at this center. “Staff, programs were great… The one on one counseling and focus on all mental health was very helpful,” they wrote, giving the center five stars for the level of family involvement and its treatment for co-occurring disorders. However, they added: “A weakness was that it was small and could use more funding.”</p> <p><strong>FINANCING</strong></p> <p>MetroWest Medical Center <strong>accepts Medicare, Medicaid, and TriCare</strong>, as well as many private insurance plans, including Aetna, Blue Cross Blue Shield, Cigna, Humana, and United. The single individual polled by Rehabs.com to date on the center’s affordability gave it two out of five stars.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.facebook.com/pages/Leonard-Morse-Hospital/316013061743735?rf=1696396073915081" target="_blank">https://www.facebook.com/pages/Leonard-Morse-Hospital/316013061743735?rf=1696396073915081</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://goo.gl/maps/TZ9mQULUMMQ2" target="_blank">https://goo.gl/maps/TZ9mQULUMMQ2</a> </small></p> <p><small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.yelp.com/biz/leonard-morse-hospital-natick" target="_blank">https://www.yelp.com/biz/leonard-morse-hospital-natick</a> </small></p>
— Patrick Greeley · 2018-04-11 15:12:42 PDT
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