Recovery Brands, LLC
📍 86 Palmetto Road, Rayville, LA 71269
📞 8668483001 Full profile & reviews Claim this listing
Reviewers frequently praised the facility for saving their lives, providing effective life-changing treatment, and having caring, knowledgeable counselors. However, many others criticized the program as archaic, describing the therapeutic approach as humiliating, confrontational, and focused on breaking patients down. Concerns were also repeatedly raised regarding unprofessional staff behavior, poor living conditions including discolored water, and a perceived focus on profit over patient care.
AI-generated summary of 61 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment |
| Program types | Sober Living Environments, Outpatient Services, Intensive Outpatient, Residential Treatment |
| Services | Outpatient Services, Sober Living Home, Detox Services, Dual-Diagnosis Treatment, Behavioral Disorder Treatment, Residential Treatment |
| Setting | Lakeside, Private/Secluded, Wilderness |
| Gender | None, Exceptionally LGBT Friendly |
| Age ranges | Teen/Adolescent, Adult Age |
| Insurance accepted | Coventry, Humana, Cigna, Blue Cross and Blue Shield, Private Insurance |
<p><strong>ABOUT PALMETTO ADDICTION RECOVERY CENTER</strong></p> <p>Surrounded by a lake and set on 70 rural acres in the northeastern corner of Louisiana, Palmetto Addiction Recovery Center offers <strong>residential and intensive outpatient treatment</strong> to adult men and women struggling with substance abuse issues. Clients with <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring mental health disorders</a> are also welcomed, and <strong>medically monitored detox</strong> services are offered on-site.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Assessment is carried out by the entire staff and considers the client’s behavior, assumption of responsibility, and emotional and spiritual development. Most clients take <strong>about 90 days to complete all phases of treatment</strong>. Palmetto also offers an <strong>intensive outpatient program (IOP)</strong>, which many clients move into following their residential stay.</p> <p>Treatment follows a <strong>12-Step</strong>, <strong>therapeutic community model</strong>, with clients expected to work together in regular groups to problem solve in a drug-free setting, as well as participate in individual counseling, family therapy, daily 12-step meetings, and addiction education classes. Medication management is also provided.</p> <p>Palmetto offers a <strong>specialized treatment track for professionals</strong>, including medical workers, attorneys, judges, social workers, and licensed professional counselors. Topics include work addiction, caregiving, caretaking, ethics, career adjustment issues, and self-image.</p> <p>A <strong>family program is offered for loved ones</strong> and involves counseling, education, and a two-day family workshop. There is also a relapse track for those who have trouble maintaining recovery, which involves extensive work identifying and exploring triggers.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Boasting a <strong>staff-to-client ratio of 1:2</strong>, Palmetto’s treatment team includes a medical director, a psychiatrist and two attending physicians, along with registered nurses, psychologists, licensed clinical social workers, licensed professional counselors, spiritual counselors, and Ph.D. and master’s level counselors.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>The <strong>100-bed facility</strong> is located on 70 acres surrounded by water. Clients are housed in <strong>gender-specific cabins</strong> on the scenic, remote campus. Each cabin has a kitchen, a living room, and double bedrooms. The campus also has a fitness room, plus basketball and tennis courts.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Alumni responses to Palmetto were <strong>mostly positive or mixed</strong>. When asked if they would recommend the facility, Rehabs.com survey respondents gave an average rating of <strong>3.85 out of five stars.</strong> Of the 21 clients surveyed by Rehabs.com at the time of this writing, three credited the facility with saving their lives, including M.H., who praised the rehab for its personalized approach and described her experience as a “life-changing event.”</p> <p>Other alumni commended the thoroughness of the program and its ability to uncover underlying issues. Alum Jan told Rehabs.com: “This treatment facility and the counselors showed me how to dig further, to expose my weakness, fears, behaviors, thoughts, feelings etc. This allowed me to face and process the roots of my addiction.”</p> <p>Not all alumni felt this way, though. Of the 21 formers patients surveyed, five rated their overall treatment effectiveness just two out of five stars or less. Some former clients took issue with the facility’s very traditional, 12-step treatment method.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Loved ones gave Palmetto mostly positive feedback — of the six surveyed by Rehabs.com at the time of this writing, five said they would recommend the program to others, with an average rating of <strong>3.8 out of five stars</strong>. “People Listen to your Problems and honestly try there best to Help” wrote an anonymous friend of one alum.</p> <p>Family members also gave the facility an average rating of <strong>four out of five stars</strong> for its family participation. </p> <p><strong>FINANCING</strong></p> <p>Fees for residential treatment start at $11,800 for the first month, $10,100 for the second month, and $8,000 for the third month. Costs for outpatient treatment start at $2,400 per month. The facility does accept some private insurance plans.</p>
— Sarah Sicard · 2017-12-14 09:24:58 PST
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