Recovery Brands, LLC
📍 23515 Hwy 190, Mandeville, LA 70448
📞 9856266300 Full profile & reviews Claim this listing
<p><strong>ABOUT NORTHLAKE BEHAVIORAL HEALTH SYSTEM</strong></p> <p>Located on a 300-acre park-like campus in Mandeville, La., opposite New Orleans from across Lake Pontchartrain, Northlake Behavioral Health System offers <strong>a full continuum of CARF-accredited evidence-based programs for adults and adolescents</strong> with severe to moderate psychiatric problems. These include acute inpatient care (for adults and teens), residential treatment (for teens), and outpatient treatment at various levels of intensity. This is one of the state's only <a href="https://wwwdasis.samhsa.gov/webt/state_data/LA17.pdf" target="_blank">30 (22.1 percent)</a> treatment programs with a specialized track for <a href="https://www.recovery.org/pro/articles/is-my-child-just-experimenting/" target="_blank">adolescents.</a></p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Northlake runs <strong>four separate programs</strong> for teens and adults. For those seeking immediate relief from a severe psychiatric issue, the organization partners with nearby Tulane University in providing <strong>acute (short-term) evidence-based care</strong>. The focus here is to successfully discharge clients to a lower level of care.</p> <p>In some situations teens may need a more immersive, long-term treatment environment to overcome their behavioral, psychological, and substance-related problems. This being the case, teens may be recommended for Northlake’s <strong>co-ed Psychiatric Residential Treatment Facility (PRTF)</strong>, where they’ll meet regularly for <strong>private and <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help" target="_blank">family therapy</a> with a psychiatrist</strong> and receive medication management if necessary. Participants of the PRTF also attend an <strong>on-site school</strong> licensed through Louisiana’s Department of Education.</p> <p>Northlake offers two outpatient options for individuals unable to commit to (or simply without the need or means for) residential care. The <strong>intensive outpatient (IOP) track</strong> consists of three hours of programming up to five days a week while the slightly more rigorous <strong>partial hospitalization program (PHP)</strong> is designed both as a step-down from inpatient care and as an alternative to it.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Northlake is led by a <strong>board-certified psychiatrist</strong> and staffs a team of nurses, therapists, and technicians.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Pictures published on Northlake’s official website show <strong>minimally-decorated shared bedrooms</strong>, several classrooms, a chapel, and a <strong>game room</strong> with ping-pong and foosball tables.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Though Rehabs.com had yet to receive feedback from former clients of this facility to date, reviews submitted to secondary sites reveal less than positive sentiments. Nine Facebook users gave an average rating of 3.1 out of five stars as of this writing, with several comments about <strong>low-quality food</strong> and food poisoning.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The single Rehabs.com survey respondent to date only had positive things to share on their loved one’s treatment experience. This reviewer gave Northlake five stars for its staff’s level of training and experience, its treatment of co-occurring disorders, its 12-step programming, its accommodations, and for the effectiveness of treatment itself. “Easy access to programs through referral,” they commented.</p> <p>Feedback was more mixed on Google, where Northlake has a below-average rating of <strong>1.9 stars out of five</strong> based on 40 reviews.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> Satisfied parent Alayne called Northlake “THE exact place” her daughter “needed to be to get her mood stabilized” though Rebecca expressed concern over how the center handled her grandchild’s threats to harm himself and others. “DO NOT EVER, & I mean ever send your child or grandchild or anyone to this place,” she cautioned.</p> <p><strong>WHAT STAFF SAY</strong></p> <p>Secondary staff review sites revealed mixed feelings about this facility as a place of employment, such as the average rating of 2.4 stars based on 19 Indeed reviews.<small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> Several former employees commented on understaffing and a <strong>lack of resources to do their jobs properly.</strong> Sentiments were similar on Glassdoor, where seven staffers produced a 2.9-star average rating to date.<small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a></small></p> <p><strong>FINANCING</strong></p> <p>According to its official brochure, Northlake accepts “most major insurance carriers."</p> <p><strong>CONCLUSION</strong></p> <p>In addition to its treatment services, this facility actively works to <a href="http://www.northlakebehavioralhealth.com/behavioral%20health/louisiana/news.htm" target="_blank">eliminate the stigma</a> associated with chemical dependency. By creating a line of honest and compassionate communication, this center believes treatment can be better received and implemented. </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.facebook.com/pg/NorthlakeBehavioralHealthSystem/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pg/NorthlakeBehavioralHealthSystem/reviews/?ref=page_internal</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.google.ca/search?q=Northlake+Behavioral+Health+System+in+Mandeville%2C+LA&rlz=1C1RUCY_enUS690US690&oq=Northlake+Behavioral+Health+System+in+Mandeville%2C+LA&aqs=chrome..69i57&sourceid=chrome&ie=UTF-8#lrd=0x86275820f42751c5:0x6979db647f818924,1,," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.indeed.com/cmp/Northlake-Behavioral-Health-System/reviews" target="_blank">https://www.indeed.com/cmp/Northlake-Behavioral-Health-System/reviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a> <a href="https://www.glassdoor.com/Reviews/Northlake-Behavioral-Health-System-Reviews-E1538677.htm" target="_blank">https://www.glassdoor.com/Reviews/Northlake-Behavioral-Health-System-Reviews-E1538677.htm</a></small></p>
— Samantha Harper · 2018-12-20 12:01:24 PST
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