Recovery Brands, LLC
📍 100 Diecks Drive, Elizabethtown, KY 42701
📞 8889821244 Full profile & reviews Claim this listing
Reviewers frequently praised the caring nature of the staff and the facility's ability to provide a strong foundation for recovery. However, many others criticized the unprofessional behavior of some staff members, poor food quality, and a perceived lack of organization and adequate medical care. Concerns were also raised regarding the facility's focus on insurance billing over patient well-being and a lack of effective aftercare.
AI-generated summary of 25 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment |
| Program types | Outpatient Services, Intensive Outpatient, Residential Treatment |
| Services | Outpatient Services, Detox Services, Residential Treatment |
| Setting | Private/Secluded |
| Gender | None |
| Age ranges | Adult Age |
| Insurance accepted | Medicaid, UnitedHealthcare, Humana, Cigna, Private Insurance |
<p><strong>ABOUT RECOVERY WORKS - ELIZABETHTOWN</strong> </p> <p>A large, stately residence in Elizabethtown is the site of one of three Recovery Works rehabilitation centers in Kentucky that provide treatment to adults struggling with drug and alcohol addiction. Recovery Works is a private for-profit facility, which make up about <a href="https://wwwdasis.samhsa.gov/webt/state_data/KY17.pdf" target="_blank">47 percent</a> of all treatment facilities in Kentucky; it is <a href="https://wwwdasis.samhsa.gov/webt/state_data/KY17.pdf" target="_blank">one of the 132 (36.8 percent)</a> of Kentucky facilities that offers <strong>intensive outpatient programming (IOP)</strong>.</p> <p>This facility offers <strong>medical detox and medication-assisted treatment</strong> along with a <strong>30-day residential program</strong>. Recovery Works prioritizes involving friends and family in the rehab process. All three Kentucky rehab centers, including one in <a href="https://www.rehabs.com/listings/recovery-works-2757262037/" target="_blank">Mayfield</a> and another in <a href="https://www.rehabs.com/listings/recovery-works-georgetown-2564721687/" target="_blank">Georgetown</a>, are part of the Pinnacle Treatment Centers group, which operates more than three dozen facilities in eight states.</p> <p><strong>TREATMENT & ASSESSMENT</strong> </p> <p>The Recovery Works treatment approach integrates <strong>evidence-based psychotherapy and recreational therapies</strong>, such as <a href="https://www.recovery.org/pro/articles/music-for-mental-fitness-mood-control/" target="_blank">music</a> and art, according to information provided by the facility to Rehabs.com. Among other services referenced on the center's website are <strong>nutritional support (assessment and planning), education, life skills training</strong>, and community and health referrals. Programming is individualized to meet each client's needs and circumstances.</p> <p>Admission begins with an interview and discussion of the Elizabethtown Recovery Works services, guidelines, and financial arrangements. All clients undergo a medical exam as well as psychological and substance use assessments.</p> <p>Residents and clients of the center's day and evening intensive outpatient programs participate in <strong>individual counseling and group therapy sessions, along with <a href="https://www.recovery.org/pro/articles/did-aa-save-my-life/" target="_blank">12-step</a> meetings</strong>, which are offered by <a href="https://wwwdasis.samhsa.gov/webt/state_data/KY17.pdf" target="_blank">71 percent</a> of all Kentucky treatment facilities.</p> <p>Medication-assisted treatment is available on-site or through coordination with another provider for Suboxone, Vivitrol, or methadone.</p> <p>The Pinnacle organization takes pride in its alumni services. Support groups for both former clients and loved ones are available, and alumni may visit current residential clients and attend sober social events.</p> <p><strong>STAFF CREDENTIALS</strong> </p> <p>According to the Recovery Works website, treatment teams are multi-disciplinary and include medical and psychiatric staff and counselors. It is <a href="https://wwwdasis.samhsa.gov/webt/state_data/KY17.pdf" target="_blank">one of the 85 (23.7 percent)</a> of Kentucky treatment facilities to be accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Website photographs of the Elizabethtown Recovery Works facility feature a large, white, estate home with additional buildings and a gazebo on-site. The residence is <strong>classically furnished with shared bedrooms</strong>. No further details regarding living arrangements or related offerings are available from the facility at the time of this writing. However, feedback submitted to Rehabs.com from alumni and loved ones revealed several trends in perception. </p> <p>Ratings for meals and nutrition ranged from one to five stars, averaging 2.8 out of five stars from 12 reviewers. <strong>Two individuals explicitly reported dissatisfaction with the food provided.</strong> </p> <p>Three each alumni and loved ones largely agreed that the facility was <strong>clean and well maintained</strong> (with a four-star rating on average), but that exercise and leisure activities were limited, reflected in six ratings of only one or two stars.</p> <blockquote> <p>Cleanliness: 3.8/5 stars</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong> </p> <p>Reviews Rehabs.com has received from 15 former clients were split nearly evenly between <strong>seven who would recommend Recovery Works Elizabethtown to others and eight who would not</strong>.</p> <p>The most common complaints alumni shared depicted the rehabs center and its staff as <strong>unsupportive and discouraging</strong>. Two reported that they did not receive the care they had expected. More favorable reviews noted the <strong>need for clients to do the work necessary for successful outcomes</strong>, which they described as continuing sobriety and a changed outlook on life. Two particularly positive alumni praised the "very personal one on one care" and the "level of concern and care" received.</p> <blockquote> <p>Staff's level of experience and training: 3.3/5 stars</p> </blockquote> <p>Four alumni polled more extensively on particular treatment elements agreed on <strong>low ratings of <a href="https://www.recovery.org/forums/discussion/7265/what-is-holistic-treatment-and-how-can-it-help" target="_blank">holistic therapy offerings</a></strong>.</p> <blockquote> <p>Holistic offerings: 1.75/5 stars<br /> Exercise and leisure activities: 1.5/5 stars<br /> Counseling options: 2.3/5 stars</p> </blockquote> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Feedback from five family members was overall critical of Recovery Works Elizabethtown. Four indicated to Rehabs.com that they would not recommend the facility. <strong>A central criticism was of insufficient personalized and professional care.</strong> One parent cited no psychiatric treatment and staff that focused on problems over solutions (<strong>echoing alumni concerns about negative talk from treatment staff</strong>). Another reported receiving no <a href="https://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare support</a> and not enough family counseling. The five asked about holistic offerings concurred with alumni's low ratings.</p> <blockquote> <p>Holistic offerings: 2.6/5 stars<br /> Staff's level of training and experience: 4/5 stars</p> </blockquote> <p><strong>FINANCING</strong> </p> <p>Pinnacle Treatment Centers, which include Recovery Works in Elizabethtown, accept Medicaid and coverage from most major private insurance plans. Self-payment is also accepted. The eight individuals polled on affordability gave moderate ratings.</p> <blockquote> <p>Affordability: 3.3/5 stars</p> </blockquote>
— Rini Cobbey · 2018-01-29 10:42:44 PST
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