Recovery Brands, LLC
📍 3421 West Ninth St, Waterloo, IA 50702
📞 3192728560 Full profile & reviews Claim this listing
Reviewers frequently praised the knowledgeable and dedicated staff, including physicians and counselors, and the effectiveness of the detox and inpatient programs. However, some criticized the high cost, the lack of family participation, and the limited extracurricular activities. Others mentioned a strong emphasis on 12-step programs and a need for more robust outpatient continued care.
AI-generated summary of 8 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT HORIZONS FAMILY CENTERED RECOVERY PROGRAM</strong></p> <p>Horizons Family Centered Recovery Program is a <strong>treatment center run by the Catholic nonprofit Wheaton Franciscan Healthcare</strong> dedicated to helping those struggling with substance abuse issues. Horizons employs more than twenty thousand people in 18 hospitals, 70 clinics, and three long-term care facilities in Iowa, Colorado, Illinois, and Wisconsin.</p> <p>The Horizons facility is located in Wheaton Franciscan’s Kimball Ridge Center — a large complex that also houses a hospice and many outpatient services just south of central Waterloo, Iowa. The spectrum of care runs from pre-treatment classes on addiction for those not yet requiring treatment to short-term <strong>residential inpatient</strong> care, intensive and evening <strong>outpatient options</strong>, and a <strong>specialized program for those with a history of relapse</strong>. </p> <p>The facility is also equipped to handle <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">dually diagnosed</a> clients, and is <a href="https://wwwdasis.samhsa.gov/webt/state_data/IA16.pdf" target="_blank">one of just nine</a> hospital-based substance abuse treatment facilities in Iowa (about six percent) to provide <strong>medical detox</strong>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>According to Wheaton Franciscan Healthcare’s website, each client receives a <strong>confidential assessment</strong> designed to determine the appropriate level of care and create a comprehensive and <strong>individualized treatment plan</strong>.</p> <p>The center utilizes <strong>Alcoholics Anonymous (AA</strong>) meetings and provides an introduction to the <a href="https://www.recovery.org/pro/articles/did-aa-save-my-life/" target="_blank">12-Steps</a>, as well as <strong>individual counseling</strong> and education for both the individuals in treatment and their families.</p> <p>The center’s website notes that <strong>family involvement is a crucial component of treatment</strong>, and loved ones are permitted to participate in select segments of the treatment process. Special sessions on addiction education and other recovery issues are also offered to family members.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the center’s website, the treatment team at Horizons Family Centered Recovery Program includes <strong>physicians</strong> and a <strong>24-hour nursing staff,</strong> as well as psychiatrists, counselors, registered nurses, <strong>chemical dependency technicians</strong>, recreational therapists, and clergy.</p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Other than the fact that the <strong>campus is tobacco-free</strong>, there is currently no information provided by the facility regarding its living arrangements and related offerings. The eight individuals polled to date on the facility's cleanliness rated it highly.</p> <blockquote> <p>Facility cleanliness and upkeep: 4.4/5 stars</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The three alumni surveyed by Rehabs.com at the time of this writing gave <strong>mostly positive reviews.</strong> When asked, on a scale of one to five, if they would recommend treatment at Horizons Family Centered Recovery Program, two provided four-star ratings and one provided a five-star rating. One anonymous reviewer, while noting that the facility itself was small, wrote: “They’ve helped me though my rough detox and rehab! Now I’m clean!”</p> <p>On CiteHealth<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small>, Horizons received two negative reviews from anonymous former clients. One reviewer criticized the program for its lack of 12-step focus, while the other claimed that clients were able to receive drugs from visitors.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The four loved ones polled by Rehabs.com at the time of this writing offered positive reviews. The highest average ratings were awarded to the staff, who were described as "dedicated," "knowledgeable," and "experienced."</p> <blockquote> <p>Staff's level of training and experience: 4.6/5 stars</p> </blockquote> <p>Loved ones also indicated that there were ample opportunities to participate in treatment, as well as a wide variety of therapy options. "Well defined and laid out program," one loved one wrote in a representative review.</p> <blockquote> <p>Family participation: 4.5/5 stars<br /> Counseling options: 4/5 stars</p> </blockquote> <p><strong>FINANCING</strong></p> <p>According to Horizons’ website, most insurance plans are accepted, including Medicare (which is accepted by about <a href="https://wwwdasis.samhsa.gov/webt/state_data/IA16.pdf" target="_blank">25 percent</a> of all substance abuse treatment facilities in Iowa).</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> [https://www.facebook.com/pg/WheatonIowa/reviews/?ref=page<em>internal](<a href="https://www.facebook.com/pg/WheatonIowa/reviews/?ref=page" target="_blank">https://www.facebook.com/pg/WheatonIowa/reviews/?ref=page</a></em>internal}</small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://citehealth.com/rehab-centers/iowa/cities/waterloo/covenant-medical-center-horizons#reviews" target="_blank">https://citehealth.com/rehab-centers/iowa/cities/waterloo/covenant-medical-center-horizons#reviews</a></small></p>
— Susan Linney · 2018-11-27 13:51:18 PST
Editorials are written by independent human writers under our editorial policy. No AI-generated editorial content.
Verified reviews help others find the right treatment. Your review is verified by email and moderated before publication.
Write a verified review