Recovery Brands, LLC
📍 12160 Utah Avenue, Davenport, IA 52804
📞 5633261150 Full profile & reviews Claim this listing
Reviewers frequently praised the supportive group meetings and the effectiveness of the treatment program, which some described as a "no-frills" approach. However, multiple reviewers criticized the staff's training and responsiveness, specifically citing instances where serious medical concerns regarding allergic reactions were allegedly ignored. While some employees were described as kind, others were noted for not working well with patients.
AI-generated summary of 7 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT CENTER FOR ALCOHOL AND DRUG SERVICES, INC. – COUNTRY OAKS</strong></p> <p>Founded in 1980, the Center for Alcohol and Drug Services, Inc. (CADS) provides treatment for adults, families, and adolescents struggling with substance abuse at six locations in Illinois and Iowa. The facility in Country Oaks, located in Davenport, Iowa, offers <strong>medically monitored detoxification and residential treatment</strong> for adults. CADS also offers a family resource center.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Treatment begins with an initial substance abuse evaluation. For those requiring detoxification, medically-monitored services and <strong>24/7 nursing assistance</strong> is available. According to a <a href="https://wwwdasis.samhsa.gov/webt/state_data/IA17.pdf" target="_blank">2017 SAMHSA survey</a>, only seven residential, non-hospital treatment facilities in Iowa offer detoxification treatment. During the detoxification process, clients are <strong>seen daily by a physician</strong>.</p> <p>CADS' residential program consists of <strong>group, individual, and family therapy</strong>, as well as educational workshops. Clients may also participate in therapeutic recreation, be introduced to self-help fellowships, and receive peer counseling. Additionally, there is a <strong>halfway house</strong> for program graduates with a higher risk of continued use or relapse.</p> <p>CADS also offers Driving Under the Influence (DUI) and <strong>Operating While Intoxicated (OWI) evaluations</strong>,and gambling prevention services are also available. In Iowa, CADS is among the <a href="https://wwwdasis.samhsa.gov/webt/state_data/IA17.pdf" target="_blank">35.6 of facilities</a> to offer specialized programming for gambling addiction.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>CADS employs a medical doctor, nurses, counselors, and residential technicians. All CADS facilities are certified by the Commission on the Accreditation of Rehabilitation Facilities (CARF). CARF-certified treatment facilities comprise 38 percent of facilities in Iowa, according to a <a href="https://wwwdasis.samhsa.gov/webt/state_data/IA16.pdf" target="_blank">2017 SAMHSA survey</a>. Of the seven individuals surveyed by Rehabs.com to date, the four survey respondents polled on the matter felt the staff lacked adequate training and experience.</p> <blockquote> <p>Staff Experience and Training: 2.5/5</p> </blockquote> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>CADS facilities are <strong>tobacco free</strong>. Though there is no further information on accommodations and amenities and related categories offered by the organization's website, reviews submitted to Rehabs.com to date yielded mostly neutral feedback concerning the quality of the facilities.</p> <blockquote> <p>Exercise and Leisure: 3/5<br /> Facility Cleanliness and Upkeep : 2.5/5</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The four alumni polled by Rehabs.com to date gave <strong>mixed reviews</strong>, though much of the feedback <strong>skewed positive</strong>. In two contrasting reviews, one anonymous alum described treatment as needing “higher quality care,” while another anonymous alum wrote that the "treatment was effective.” </p> <p>Offering four-star ratings for the facility's ability to resolve conflict, effectiveness of lead counselors, and respect shown to clients, one alum wrote: "Still sober from the work done here... they were very supportive." Although giving a one-star rating for holistic offerings but four stars for staff support, alum Dennis added: "It is a "no-frills" down to earth program, it is exactly what I needed."</p> <p>On Citehealth, one anonymous alum left a positive review.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Offering the facility a perfect five-star rating, the alum wrote: “I was able to get 92 days sober before I left which helped me to stay sober for 2 years.” </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The three loved ones surveyed by Rehabs.com to date gave more mixed reviews. The loved ones disagreed on the effectiveness of treatment, accommodations and amenities, and meals and nutrition. However, they all gave neutral ratings (two to four stars) for most other categories evaluated, including family participation and counseling options. In addition, all three gave positive ratings for affordability, while reporting a lack of holistic offerings. "Staff not very well trained," wrote J.E.S. in a representative review. Although describing most staff as "kind," another loved one added: "Some of the employees do not work well with patients."</p> <p><strong>WHAT STAFF SAY</strong></p> <p>Though no current or former staff members have been surveyed by Rehabs.to date, reviews on Glassdoor were mostly negative.<small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> Three employees at the Davenport, Iowa, facility noted enjoying working with clients, but felt there were problems with upper management. One anonymous reviewer noted a “lack of individualized care” while another called upper management “unorganized.”</p> <p><strong>FINANCING</strong></p> <p>CADS is a not-for-profit facility that does not publish details about financial assistance or cost for substance abuse services online. The facility does accept donations. DUI/OWI evaluations cost $125 and early intervention costs $275. Overall, the four individuals polled on the matter appreciated the cost of the facility. </p> <blockquote> <p>Affordability: 3.8/5</p> </blockquote> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="http://citehealth.com/reviews/15874" target="_blank">http://citehealth.com/reviews/15874</a> </small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.glassdoor.com/Reviews/Center-for-Alcohol-and-Drug-Services-Reviews-E429730.htm" target="_blank">https://www.glassdoor.com/Reviews/Center-for-Alcohol-and-Drug-Services-Reviews-E429730.htm</a></small></p>
— Kevin Schwartzbach · 2018-10-20 13:15:56 PDT
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