Recovery Brands, LLC
📍 7165 Clearvista Way, Indianapolis, IN 46256
📞 3176215100 Full profile & reviews Claim this listing
Reviewers frequently praised the supportive and compassionate nature of the staff, with one individual highlighting the quality of the addiction doctor. However, others criticized the facility for feeling too institutional, providing misleading information during admissions, and having a slow process for seeing a doctor. Additional concerns included a perceived lack of individual understanding, an overreliance on group therapy, and the quality of the food.
AI-generated summary of 8 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT COMMUNITY HOSPITAL NORTH BEHAVIORAL HEALTH PAVILION</strong></p> <p>Community Hospital North, operated by Community Health Network, provides a wide range of medical treatments. Its Behavioral Health Pavilion, a full-service psychiatric hospital in northeast Indianapolis, offers <strong>inpatient care for individuals of all ages and a partial hospital program (PHP)</strong>. In addition, the facility offers medical detox and outpatient services for individuals struggling with chemical dependency. The center is among <a href="(https://wwwdasis.samhsa.gov/webt/state_data/IN16.pdf" target="_blank">224 facilities in Indiana</a> that provides <strong>outpatient-based substance abuse treatment</strong>.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Inpatient programming for adults revolves around <strong>individual, group, and family therapy</strong>, as well as medication management. In addition, the facility offers therapeutic groups that focus on <strong>stress management and problem solving skills</strong>. Clients also are educated on <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring substance abuse and mental health disorders</a>. </p> <p><strong>The Seasons program treats individuals ages 65 and up</strong> who are “experiencing a transitional period of life, with new health concerns and medications, as well as employment or family changes” through <strong>individual and group psychotherapy</strong>, medication management, and physical and recreational therapy.</p> <p>PHP offers group therapy for up to six hours a day, five days a week. Both daytime and evening sessions are available.. <strong>Outpatient treatment for a range of conditions including substance abuse</strong> is available through the center’s behavioral health clinics. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>A psychiatrist leads an inpatient multidisciplinary team that includes registered and advanced practice nurses, mental health clinicians, master’s level therapists, licensed clinical social workers, activity therapists, pharmacists, and chaplains. The five individuals polled on the matter gave moderate ratings for the facility's staff.</p> <blockquote> <p>Staff's Level of Experience and Training: 3.2/5</p> </blockquote> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Behavioral Health Pavilion, a <strong>122-bed hospital</strong>, has nine total units, three dedicated to serving youth. There are specialized units for mood disorders and others that treat serious mental illness, including <strong>a psychiatric Intensive Care Unit</strong> for individuals who require a controlled and monitored setting. Collectively, the individuals polled on the matter felt the facility was generally clean.</p> <blockquote> <p>Facility's Cleanliness and Upkeep: 3.6/5</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>At the time of this writing, five alumni who reviewed Behavioral Health Pavilion provided <strong>mixed feedback</strong>: three mostly positive, two mainly negative. Three of them who were surveyed by Rehabs.com gave more detailed impressions. Offering four-star ratings for the facility's ability to treat co-occurring disorders and the level of family participation, one anonymous alum wrote: "I was there for 5 months and it was okay."</p> <p>Alum Trena wrote: “Best addiction Dr ever… Saved my life”, while T.C. gave the facility two stars for the facility's counseling options and wrote: "I can't recommend the program." Several indicated the <strong>approach was one-size-fits-all or institutional</strong>: “Lack of understanding, they herd you through programs without listening and understanding your real issues,” Charles wrote. </p> <p>Reviews on secondary sites to date also yielded <strong>mixed feedback</strong>. On Google reviews, 27 individuals gave the Behavioral Health Pavilion facility an average rating of 2.4 out of five stars. <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> Positive reviewers cited great doctors, programs, and results, such as Kimberly, who wrote: “This place saved me from an opiate addiction and most recently a mental condition... You have to be proactive and want to get better.” However, some felt the facility was disorganized and offered a jail-like setting. </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The three individuals who reviewed the facility to date offered mixed feedback, skewed to the negative: one favorable, two unfavorable. The two surveyed by Rehabs.com extensively provided more detail. Offering four-star ratings for the facility's counseling options and the level of family participation, one loved one wrote: “They were understanding compassionate people.” However, one negative reviewer wrote: “My loved one had a terrible counselor,” while the other simply noted “It was awful,” offering one-star ratings for the likelihood they'd recommend the facility. </p> <p><strong>FINANCING</strong></p> <p>At the time of this writing, Behavioral Health Pavilion did not provide information about costs or insurance plans accepted. However, Community Health Network’s website indicated it accepts private insurance and, for certain services and locations, Medicaid and Medicare, financial assistance, and self-payment. The five individuals polled on the matter felt the facility was generally expensive.</p> <blockquote> <p>Affordability: 2/5</p> </blockquote> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/Rqi6Hn" target="_blank">https://goo.gl/Rqi6Hn</a></small></p> <p><small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.facebook.com/pa/CommunityNorth/reviews/?ref=page_internal" target="_blank">https://www.facebook.com/pa/CommunityNorth/reviews/?ref=page_internal</a></small></p>
— Sherry Adler · 2018-05-10 15:31:27 PDT
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