Recovery Brands, LLC
📍 898 E Main St, Greenwood, IN 46143
📞 8004471348 Full profile & reviews Claim this listing
Reviewers frequently praised the kind and helpful staff, the quality of the food, and the effectiveness of the treatment programs. However, some criticized long wait times for assessments, issues with insurance and billing, and a perceived lack of activities or exercise options. While some found the facility clean and organized, others described it as old or crowded.
AI-generated summary of 23 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
| Treatment types | Detox Services, Substance Abuse Treatment |
| Program types | Inpatient, Outpatient Services, Intensive Outpatient, Residential Treatment |
| Services | Outpatient Services, Detox Services, Dual-Diagnosis Treatment, Residential Treatment |
| Setting | Average Location/Amenities |
| Gender | None |
| Age ranges | Teen/Adolescent, Adult Age |
| Insurance accepted | Medicaid, Medicare, TriCare, Private Insurance |
<p><strong>ABOUT VALLE VISTA HEALTH SYSTEM</strong></p> <p>Founded in 1983 and located in the southern Indianapolis suburb of Greenwood, Indiana, Valle Vista is a <strong>freestanding psychiatric hospital</strong> offering a range of treatments for children, adolescents, and adults.</p> <p>The hospital’s chemical dependency programs consist of <strong>medical detox</strong> and <strong>acute inpatient care</strong> for adults and <a href="https://www.recovery.org/pro/articles/is-my-child-just-experimenting/" target="_blank">adolescents</a> (aged 13 to 18), as well as an acute inpatient program for adults with <a href="http://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">co-occurring disorders</a>, a residential program for girls aged 12 to 18, and <strong>outpatient services</strong> at a range of intensities. </p> <p>Valle Vista is also <a href="https://wwwdasis.samhsa.gov/webt/state_data/IN16.pdf" target="_blank">one of just 13 Indiana facilities</a> to offer an opioid treatment program, which includes <strong><a href="https://www.recovery.org/topics/choosing-a-90-day-addiction-recovery-program/" target="_blank">medication-assisted treatment (MAT)</a>.</strong></p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Valle Vista believes that addiction is a <strong>treatable disease</strong>, and aims to help clients to understand and desire a healthy lifestyle, free of chemical dependency and other compulsive behaviors.</p> <p><strong>Treatment begins with a free 45-minute assessment</strong>, which is used to determine the most appropriate level of care. The intensity and duration of treatment are monitored and adjusted as clients progress through the treatment spectrum.</p> <p>Reviews submitted to Rehabs.com indicate that treatment is <strong>strongly based on the 12 Steps</strong>. As a psychiatric hospital, the center is also well positioned to take care of the medical side of addiction and provides <strong>medication management.</strong> There's also an on-site pharmacy.</p> <p>Clients participate in <strong>individual and group therapy</strong> and receive education about the nature of addiction and recovery. Under the center’s discharge planning services, all clients leave with an <a href="http://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</a> plan.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>The treatment team includes <strong>physicians</strong>, nurses, psychologists, social workers, <strong>addiction counselors</strong>, and activity therapists. The seven loved ones polled by Rehabs.com to date about the staff gave them above average ratings.</p> <blockquote> <p>Staff’s level of training and experience: 3.9/5</p> </blockquote> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>There is currently no information provided by the facility regarding its living arrangements and related offerings. At the time of this writing, the six alumni who evaluated the hospital's cleanliness rated it highly.</p> <blockquote> <p>Cleanliness: 4/5</p> </blockquote> <p><strong>WHAT ALUMNI SAY</strong></p> <p>The majority of alumni surveyed by Rehabs.com to date (nine out of 11) gave Valle Vista <strong>positive reviews</strong>. They described the treatment as effective and the facility as well-run and organized, and noted that staff was helpful and caring. "Great staff, groups, and easy admission," wrote A.E.L. in a representative review. "It was very effective and you are treated like a human being."</p> <p>Valle Vista received less enthusiastic feedback on Google<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small>, where it earned an average rating of <strong>2.6 out of five stars</strong> based on 65 reviews. The most common complaints included long wait times, rude staff, and a lack of therapy, as well as a tendency to over-medicate. A handful of alumni who were in the facility solely for psychiatric care also noted that the treatment was poor. "If you need Mental health treatment stay far away," Derrick noted in a representative review. "I went for depression and anxiety. I never saw a therapist."</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Reviews from loved ones surveyed by Rehabs.com were split down the middle. Of the 12 friends and family polled by Rehabs.com date, six indicated that they would recommend the facility and reported that treatment was successful for their loved one. </p> <p>The remaining six complained about a variety of issues, including a lack of exercise programs and ineffective treatment for clients with co-occurring disorders. One mother backed up alumni assertions that the facility over-medicated its clients.</p> <p><strong>FINANCING</strong></p> <p>According to the facility’s website, the center accepts Medicare, Medicaid (for those aged five to 21), TriCare for inpatient treatment, and most private health insurance policies.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.google.com/search?q=Valle+Vista+Health+System+in+Greenwood%2C+IN&oq=Valle+Vista+Health+System+in+Greenwood%2C+IN&aqs=chrome..69i57j69i60j0.298j0j7&sourceid=chrome&ie=UTF-8#lrd=0x886b42ce4943a261:0x6e518f5eb8f2d8e3,1,,," target="_blank">GoogleReviews</a></small></p>
— Susan Linney · 2018-11-23 08:30:53 PST
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