Recovery Brands, LLC
📍 7200 East Indiana Street , Evansville, IN 47715
📞 8124767200 Full profile & reviews Claim this listing
<p><strong>ABOUT DEACONESS CROSS POINTE</strong></p> <p>Founded in 1892, Deaconess Health System is comprised of six hospitals and dozens of clinics in southwest Indiana, southeast Illinois, and northwest Kentucky. The agency's behavioral health hospital in Evansville, Ind., Deaconess Cross Pointe, serves <strong>youth and adults</strong> struggling with mental health and substance use disorders. </p> <p><strong>Detoxification services are available on-site</strong> and treatment is provided through both inpatient and outpatient programming.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>Deaconess Cross Pointe’s acute inpatient treatment is designed to provide stabilization and short-term care for adolescents and adults struggling with <strong>serious mental illness or chemical dependency withdrawal symptoms</strong>. Admission requires a psychiatrist or primary care physician referral, according to the facility's website. Upon admission, clients are evaluated by a multidisciplinary treatment team that uses findings to recommend an individualized plan for care and discharge. </p> <p>The first stage of treatment for patients struggling with addiction and substance abuse is medical detox. <strong>Planning for continuing treatment and <a href="https://www.recovery.org/topics/extended-recovery-programs/" target="_blank">aftercare</a> is a priority from the beginning of inpatient care</strong>, and once stabilized, some adult patients will be prepared to transition to a Deaconess intensive outpatient program (IOP).</p> <p>Deaconess approaches addiction as a disease and uses a variety of treatment modalities. IOP clients receive case management services and participate in a mix of <strong>group counseling, family counseling, relapse prevention, and addiction education</strong>. <a href="https://www.recovery.org/topics/dual-diagnosis-recovery/" target="_blank">Dual diagnosis treatment</a> for co-occurring substance use and mental health symptoms is provided through specialized groups. Clients are required to participate in 12-step meetings within the local recovery community. Outpatient <strong>medication-assisted therapy for opioid addiction</strong>, in combination with psychotherapy, is also available.</p> <p>A typical IOP treatment plan is six weeks, meeting three evenings per week. Deaconess Cross Pointe also offers a 10-week program that includes morning sessions and a two- to three-week partial hospitalization (day) program. <strong>Adolescent outpatient programming addresses primary mental health disorders.</strong> One hour per week of aftercare therapy is provided to any client who completes a six-week outpatient program.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the Deaconess Hospital website, the Cross Pointe behavioral health center employs a staff of psychiatrists, master's-level therapists, activity therapists, social workers, advance practice nurses, chemical dependency counselors, and case managers. <a href="https://www.indeed.com/cmp/Deaconess-Cross-Pointe/reviews" target="_blank">Indeed employment website reviews</a> indicate that interns are also included on treatment teams. </p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>Inpatient care and outpatient services are offered at separate but nearby locations in tobacco-free settings. The Deaconess Cross Pointe. inpatient facility can accommodate up to 60 clients at a time.</p> <p>At the time of this writing, Rehabs.com had received feedback from two former clients and one friend or family member. All three awarded highly favorable ratings of <strong>four or five out of five stars for several metrics measuring accommodations</strong>, including meals and nutrition, exercise and leisure activities, and the facility's cleanliness and upkeep. Opinions were split between high, moderate, and low on the facility's policies regarding outside connections while admitted as patients.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>One of the two alumni polled by Rehabs.com to date would highly recommend treatment at Deaconess Cross Pointe to others, while the second would recommend it only for addiction. They rated the effectiveness of treatment five and three stars, respectively. Both <strong>wrote favorably on the staff's level of training and experience</strong>, with four- and five-star ratings. However, they differed on the range of treatment options. One awarded four stars for choices in counseling approaches, but the other emphasized the absence of some services, including no treatment for eating disorders. (The latter is a form of treatment identified as available on the Deaconess Hospital website.) The more positive reviewer's highlight was the facility's commitment and follow-through.</p> <p>On Google, 21 reviews to date for Deaconess Cross Pointe were likewise <strong>mixed, trending less favorably</strong> with an average rating of 2.2 out of five stars. Higher ratings tended not to include written comments, including six maximum five-star reviews. Less satisfied alumni of the facility's treatment programs complained of a lack of positive outcomes and characterized staff as "okay." <strong>Six individuals represented treatment staff as inattentive.</strong> One also reported that a patient was mis-gendered by staff, while a second wrote that Cross Pointe was "terrible for transgender teens."<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The sole loved one to review Deaconess Cross Pointe on Rehabs.com offered <strong>moderately positive ratings</strong> for most of 15 metrics measured, but concurred with the alum who complained of <strong>not enough exercise opportunities and too much time sitting</strong>. They cited caring staff, inclusive groups, and a variety of treatment options as strengths, while rating family participation just two stars.</p> <p><strong>FINANCING</strong></p> <p>According to the facility's website, Deaconess <strong>accepts most private insurance plans, as well as Medicare, Medicaid</strong>, and CONCERN Employee Assistance benefits. Additionally, they provide extended payment plans, discounts, and financial assistance to those who are uninsured or low-income.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/eJTY6k" target="_blank">https://goo.gl/eJTY6k</a></small></p>
— Rini Cobbey · 2017-12-07 11:00:01 PST
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