Centegra Hospital - Northwestern Medicine Woodstock Hospital - Behavioral Health Services

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📍 3701 Doty Road, Woodstock, IL 60098

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2.5 ★★★☆☆ Historical rating · 3 reviews via Recovery Brands
Rating based on 3 reviews collected on rehabs.com and recovery.org through 2023. TopRatedRehabs licensed this rating data; we did not collect these reviews and do not republish their text. New reviews are collected and verified directly on TopRatedRehabs. Review policy →

Services & Treatment

Editorial Review

<p><strong>ABOUT CENTEGRA HOSPITAL – WOODSTOCK BEHAVIORAL HEALTH SERVICES</strong></p> <p>The Behavioral Health Services unit at Northwestern Medicine Woodstock Hospital (which merged with Centegra Hospital in 2018), in Woodstock, Ill., serves <strong>individuals seeking treatment for emotional and mental health conditions, as well as substance abuse and addiction</strong>. The facility offers a range of treatment options, including <strong>residential care, outpatient treatment, and an intensive outpatient program (IOP)</strong>. It is <a href="https://wwwdasis.samhsa.gov/webt/state_data/IL17.pdf" target="_blank">one of the 90 (14.2 percent) of Illinois treatment facilities</a> that offer a <strong>partial hospitalization program (PHP)</strong></p> <p>Detox is not available.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>The Behavioral Health Services' professional staff evaluate clients to develop an <strong>individualized plan of care</strong> based on identified needs. This assessment includes mental health screenings, which only <a href="https://wwwdasis.samhsa.gov/webt/state_data/IL17.pdf" target="_blank">68.9 percent of treatment facilities in Illinois</a> use. Adults enrolled in the intensive, highly-structured residential program benefit from <strong>24-hour care and medication management</strong>. </p> <p>Programming typically features <strong>individual, group, and <a href="https://www.recovery.org/pro/articles/the-pain-of-addiction-in-the-family-how-counseling-can-help/" target="_blank">family therapy</a></strong>, and offers clients education on how to achieve and manage their recovery. The facility takes <strong>a <a href="https://www.recovery.org/topics/find-a-top-holistic-rehab-center/" target="_blank">holistic</a> approach to treatment</strong>, which encompasses emotional, physical, mental and spiritual elements of care.</p> <p><strong>Outpatient offerings use group therapy as the main basis</strong> for treatment. Each client is assigned a primary therapist, who designs a plan of care, monitors progress, and arranges <a href="https://www.recovery.org/topics/extended-recovery-programs" target="_blank">aftercare</a>. The <strong>PHP operates five days per week</strong> for five to six hours each day. <strong>IOP clients attend from three to five days per week</strong> for three hours per day in the morning or afternoon. Clients typically spend four to six weeks in treatment in each program. </p> <p>There is also a crisis stabilization and intervention unit. Clients can call or visit for crisis assistance 24-hours per day. That way, clients have access to help and can begin the recovery process right away. </p> <p><strong>STAFF CREDENTIALS</strong></p> <p>Residential treatment is led by a licensed psychologist. Other members of the treatment staff include nurses, counselors, and certified recovery specialists. </p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>Rehabs.com has not yet received feedback from alumni to date, though <strong>third-party sites yield mostly negative ratings</strong>.</p> <p>On Yelp, <strong>eight of 17 reviews were negative; nine were positive.</strong><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a></small> One review from 2017 indicated that the “Hospital is now closed except for a few services.” Reviewers wrote how the staff was “excellent” but overall understaffed. One reviewer wrote about the food: “Meals deserve FIVE STARS (for hospital food). You would happily pay for these meals at a family style restaurant,” wrote J.D.<small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small></p> <p>On Google, Centegra Hospital - Woodstock received an <strong>average of 2.2 out of five stars</strong> based on 42 reviews. <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a></small> However, this feedback pertains to treatment in general rather than specifically to the Behavioral Health Services unit. </p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>Rehabs.com has received feedback about Woodstock Behavioral Health Services from two anonymous loved ones as of this writing. One reviewer gave the facility three and four out of five stars, respectively, for the facility’s treatment effectiveness and accommodations, while the other simply wrote: “My neighbor relapsed and had to go back.”</p> <p><strong>WHAT STAFF SAY</strong></p> <p>On Indeed, Centegra Health System has an average rating of <strong>3.4 out of five stars from 141 reviews</strong> to date.<small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a></small> While some feedback indicates that fewer staff members are available to “manage cases” which has led to an “increasing workload,” other reviews highlight how the facility is “Fast-paced” and “busy.”</p> <p><strong>FINANCING</strong></p> <p>All Centegra hospitals accept major health insurance plans, placing it in the <a href="https://wwwdasis.samhsa.gov/webt/state_data/IL17.pdf" target="_blank">65.6 percent of facilities in the state that do</a>. These plans include Aetna, Cigna, and United Healthcare. The facility also offers free and discounted care for those who qualify.</p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://www.yelp.com/biz/centegra-hospital-woodstock" target="_blank">https://www.yelp.com/biz/centegra-hospital-woodstock</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-2"><sup>[2]</sup></a> <a href="https://www.yelp.com/not_recommended_reviews/centegra-hospital-woodstock" target="_blank">https://www.yelp.com/not<em>recommended</em>reviews/centegra-hospital-woodstock</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-3"><sup>[3]</sup></a> <a href="https://www.google.com/search?q=Centegra+Hospital+-+Woodstock&rlz=1C1NHXL_enUS738US738&oq=Centegra+Hospital+-+Woodstock&aqs=chrome..69i57j0l5.18152j0j8&sourceid=chrome&ie=UTF-8#lrd=0x880f6c76fec2ec05:0x6a7bbc3eacb6d54c,1,," target="_blank">GoogleReviews</a></small><br /> <small class="footnote"><a target="_blank" href="#footnote-4"><sup>[4]</sup></a> <a href="https://www.indeed.com/cmp/Centegra-Health-System/reviews" target="_blank">https://www.indeed.com/cmp/Centegra-Health-System/reviews</a></small></p>

— Melanie Green · 2019-02-12 20:55:21 PST

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