Recovery Brands, LLC
📍 1775 Dempster Street, Park Ridge, IL 60068
📞 7086845580 Full profile & reviews Claim this listing
Reviewers frequently praised the facility's effective treatment and caring staff, with some noting successful long-term recovery. However, others criticized communication failures, specifically regarding discharge planning and a perceived lack of family involvement.
AI-generated summary of 8 reviews collected on rehabs.com and recovery.org through 2023. Not a review or medical advice. Review policy
<p><strong>ABOUT ADVOCATE HEALTH CARE - SUBSTANCE ABUSE OR CHEMICAL DEPENDENCE</strong></p> <p>Advocate Health Care, the largest health system in Illinois, has offered treatment for substance abuse since 1959. The hospital's addiction treatment program is housed under the center's behavioral health department, which <strong>also treats mental illness, behavioral disorders, eating disorders, sleep disorders, post-traumatic stress</strong> and attention deficit and hyperactivity disorders. Clients struggling with chemical dependency may access <strong>inpatient treatment, partial hospitalization (PHP), intensive outpatient treatment (IOP), standard outpatient treatment (OP), and continuing care</strong> through the hospital's behavioral health department.</p> <p><strong>TREATMENT & ASSESSMENT</strong></p> <p>All patients begin their treatment with a <strong>comprehensive evaluation and assessment,</strong> the findings of which help staff determine the most appropriate level of care. Once stabilized, patients may transition to one of the hospital's inpatient or outpatient programs, the latter of which are offered during both day and evening hours. </p> <p>Care is individualized according to the client's needs and typically contains a mix of <strong>cognitive behavioral therapy (CBT),</strong> group therapy, family counseling, psychiatric consultation, <strong>12-step facilitation,</strong> and, when appropriate, medication management. <strong>Transcranial Magnetic Stimulation (TMS)</strong> is available for clients with depression. Specialized programming for young adults is also available. The length of treatment varies.</p> <p><strong>STAFF CREDENTIALS</strong></p> <p>According to the hospital's website, the facility's treatment team includes psychiatrists, psychologists, neuropsychologists, certified addiction counselors, marriage and family therapists, licensed social workers, and registered nurses. </p> <p><strong>ACCOMMODATIONS & AMENITIES</strong></p> <p>There is currently no information provided by the facility regarding its living arrangements and related offerings; however, the five individuals polled by Rehabs.com to date provided the facility's accommodations and amenities an average of 4.2 out of five stars.</p> <p><strong>WHAT ALUMNI SAY</strong></p> <p>When asked how likely they were to recommend the facility to others, the two alumni polled by Rehabs.com provided a four and a five out of five star rating, respectively.</p> <p>The surveyed alumni also provided four out of five stars or higher for the staff's level of training and experience and the program's family participation. "Care and concern and a long track history are strengths of the facility. I'm clean and sober, it worked," one respondent wrote. The other alum highlighted the "excellent" continuing care that they received. </p> <p>On Google, two users submitted reviews sharing <strong>differing opinions.</strong> K.O., a young adult client, was unhappy with some of the counseling staff, characterizing them as "snobby" and uncaring. He gave the facility one out of five stars. <small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a></small> However, Maria gave the center five out of five stars. "The clinicians at this facility helped to save my life. I am eternally grateful to them. Highly recommend," she wrote.</p> <p><strong>WHAT FRIENDS & FAMILY SAY</strong></p> <p>The four loved ones polled by Rehabs.com about Advocate Lutheran General Hospital provided <strong>mixed reviews.</strong> </p> <p>Two of the respondents were <strong>dissatisfied with the center's level of communication and family involvement.</strong> "Why would the staff let a bipolar patient that was admitted for a manic episode be discharged without notifying ANY family members?" Ana, the wife of a client wrote. "In fact one of the counselor suggested to me his addiction was my fault," another loved one wrote in her review, giving the center's treatment effectiveness two out of five stars. </p> <p>However, one parent gave the program's treatment effectiveness four stars, and another praised the center's treatment team in their positive review. "The doctors are fantastic," they wrote. </p> <p><strong>FINANCING</strong></p> <p>Advocate Health Care accepts plans from most insurance providers, and financial advisors are available to help clients plan their treatment payments. The hospital <strong>does not accept Medicare or Medicaid</strong>. Financial assistance is available for those that qualify. </p> <p><small class="footnote"><a target="_blank" href="#footnote-1"><sup>[1]</sup></a> <a href="https://goo.gl/VLbdKb" target="_blank">https://goo.gl/VLbdKb</a></small></p>
— Melanie Green · 2018-02-14 08:45:19 PST
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